2 jobs found in Longfield

Job Title: FM Helpdesk Administrator Location: Northfleet – college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system...

Customer Service Administrator 2 Month Contract (Likely to be extended) Location: Dartford (Office-Based) Rate: £130 per day (Inside IR35) We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly. Key Responsibilities: * Making outbound calls to users to arrange device deliveries and collections * Updating and maintaining spreadsheets and project trackers * Monitoring and recording Proof of Deliveries (PODs) * Managing tickets within the customer system (ServiceNow) * Providing general administrative support as required Skills & Experience Needed: * Strong customer service background with confidence communicating across multiple channels * Good organisation and attention to detail * Basic Excel / spreadsheet skills * BPSS clearance within the last 6 months - or...