8 jobs found in Longfield

Job Title: FM Helpdesk Administrator Location: Northfleet – college-based (on site) Hours: 40 hours per week Pay Rate: £19.14 per hour (Umbrella PAYE) Contract: Ongoing / long-term assignment About the Role We are seeking an experienced and proactive FM Helpdesk Administrator to support facilities management services within a live college environment in Northfleet. This role is critical to the effective delivery of both Planned Preventative Maintenance (PPM) and Reactive maintenance activities. You will act as the first point of contact for all facilities-related requests and play a key role in ensuring contractual and performance requirements are achieved. Key Responsibilities Operate and manage the FM Helpdesk on a day-to-day basis. Log, allocate, track and close all PPM and reactive maintenance requests in line with agreed procedures and service levels. Monitor helpdesk performance and ensure works are delivered within agreed response times. Maintain accurate system...

Customer Service Administrator 2 Month Contract (Likely to be extended) Location: Dartford (Office-Based) Rate: £130 per day (Inside IR35) We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly. Key Responsibilities: * Making outbound calls to users to arrange device deliveries and collections * Updating and maintaining spreadsheets and project trackers * Monitoring and recording Proof of Deliveries (PODs) * Managing tickets within the customer system (ServiceNow) * Providing general administrative support as required Skills & Experience Needed: * Strong customer service background with confidence communicating across multiple channels * Good organisation and attention to detail * Basic Excel / spreadsheet skills * BPSS clearance within the last 6 months - or...

Our client is looking for a highly organised Smart Interventions Scheduler to join their Operations team. In this pivotal role, you’ll be responsible for coordinating field resources, managing schedules, and ensuring all activities are delivered in line with industry Service Level Agreements (SLAs). The environment is fast paced and dynamic, so strong communication skills, accuracy, and exceptional attention to detail are essential. This a 1 year temporary position which has the potential to be extended. Key Responsibilities * Handle inbound and outbound customer calls to support the timely completion of scheduled work * Plan and allocate field staff and contractor appointments to maximise productivity and ensure all Service Level Agreements (SLAs) are met. * Maintain accurate and up‑to‑date records across operational systems, including SAP. * Prioritise daily workloads using management reports and jeopardy monitoring tools to protect delivery targets. * Liaise with...

Calling all Senior Carers/Team Leaders! Ten90 Recruitment is looking for an experienced Team Leader to work for our clients based in the Waltham Forest area We are seeking candidates who can provide person centred support to vulnerable people. Your responsibilities will include the following; Leading and Motivating: Inspiring the team to perform at their best and foster a positive work environment. Setting Goals and Objectives: Clearly defining team goals and breaking them down into actionable steps. Delegating Tasks: Assigning responsibilities based on individual skills and strengths to optimise performance. Training and Development: Providing guidance and support to team members, including training and mentoring. Performance Management: Monitoring team performance, identifying areas for improvement, and providing feedback. Communication: Facilitating open communication within the team and with management. Problem-Solving: Addressing challenges and conflicts within...

Job Title: Desktop Support Analyst 📝 Contract Type: Fixed Term Contract, 12 months 💰 Salary: Up to £29,000 🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme 🏢 Office Location/Working Policy: Onsite 🕔 Working Hours: Shift Pattern between 8am and 6pm 🕵🏻 What to wear: Smart casual The Role: As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices. Role Responsibilities: • Provide deskside and on-site technical support to users, resolving...

Housing Repairs Coordinator North London Temporary Position Monday - Friday 36 hour per week (Hybrid) £18.24 paye per hour Social Housing Experence Required Daniel Owen are proud to be representing a well-known company based in the North London area who are looking for a highly skilled Housing Repairs Coordinator to join their team. Housing Repairs - Fantastic Company and Team to work with Liaising with Tenants via Inbound Call and WebChat, Raising Repairs and Booking Appointment Duties - Housing Repairs Coordinator To diagnose repairs accurately, raise orders on IT systems to contractors, and book appointments. Experience of working in a contact centre answering a high volume of calls to ensure targets are met. Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient, and timely manner, delivering a high standard of customer care using the appropriate greeting (including name), adapting methods of communication to meet customer needs, and...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...