4 jobs found in Lossiemouth

Housing Assistant / Customer Service Assistant Our client, based in Central Scotland, is looking for a proactive Housing Assistant / Customer Service Assistant to support their Housing Management team for 6-months. This role is ideal for someone with social housing or customer service experience who enjoys helping residents, solving problems, and keeping processes running smoothly. What You’ll Do • Be the first point of contact for tenant enquiries. • Provide advice on tenancy issues, complaints, arrears and general housing queries. • Book and follow up repairs, liaising with tenants and contractors. • Maintain accurate records in housing and CRM systems. • Handle payments and first‑stage complaints. • Support colleagues to deliver a high‑quality service. Ideally candidates will have experience in social housing or a strong customer service background. You will be comfortable speaking to Tenants and therefore have excellent communication and organisational skills. You will...

12 Months Fixed Term Contract (turning to perm employment after a year) €35-40k/Year + Benefits Dublin 1 location - Hybrid Your Experience • 3rd level IT qualification • 2 years’ experience in similar role • Good knowledge of MS Windows 11 – installation, configuration, and troubleshooting • Experience supporting standard office applications (including Microsoft suite) • Microsoft Azure/Identity and M365 administration • Familiarity with Microsoft Server and Active Directory (end user /group management) • Knowledge of file sharing (server or One Drive) and printing over network. • Understanding of Networking concepts – WAN, LAN, TCP/IP, DHCP, DNS. • Use of Microsoft Intune/Autopilot desirable • Basic experience with PC hardware (replacing hard drives, memory upgrades) Your Role & Competencies • Provide dedicated telephone, email, and desk-side support to all users. • Troubleshoot hardware, software, telephony, and network issues as they arise. • Record,...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...