33 jobs found in Ludlow

Customer Support Specialist (Worcester - Temp to Perm)   Are you passionate about delivering exceptional customer experiences and ready to be part of a fast-moving, forward-thinking team? We're looking for an energetic Customer Support Specialist based in Worcester on a temp-to-perm basis, with the opportunity to grow into a long-term role.   About the Role This isn't your typical support job. You'll be at the heart of our operations, building genuine connections with customers while using modern systems and smart thinking to resolve queries quickly and effectively. Every interaction counts, and we're looking for someone who brings energy, initiative, and a fresh perspective.   What You'll Be Doing Be the first point of contact for customers via phone & e-mail Deliver high-quality, personalised support  Resolve queries efficiently while identifying ways to improve the customer journey Accurately log and manage customer interactions using CRM systems Work collaboratively...

Customer Service Coordinator Telford office based Monday Thursday 0830-16.30 Hourly pay rate £13.50 Initially 1 year contract ** BRAND NEW POSITION ** Would you like to work in the Telford base of a global business where you will be valued, receive excellent training, support and be kept busy with a variety of tasks? If the answer is yes, this is the job for you! This is a really great opportunity to join a business who have a solid foot in the past as well as an exciting future. Working within a busy, friendly and supportive team environment and for a global electronics company, you will have responsibility for a variety of task once trained. Job role /details • Provide sub-contract quotes to customers • Manage and prioritise customer orders and communicate status • Answer customer queries and relay information • Release Service Orders to suppliers for outsource work • Liaise with logistics to verify order progress • Monitor job turnaround time to ensure...

Join Our Team as a Loader/Collections Operative in Sandwell! Pay rate: £13.93 per hour Shifts 5:45am to 13:45pm / 8:00am to 16:00pm Temporary ongoing position Are you ready to roll up your sleeves and make a difference in your community? We are on the lookout for enthusiastic individuals to join us as Loader/Collections Operatives! This temporary role is perfect for those who enjoy working outdoors and want to contribute to essential public services. If you have a positive attitude, a strong work ethic, and a passion for teamwork, we want to hear from you! What You'll Do: As a Loader/Collections Operative, your day will be filled with exciting challenges and opportunities to connect with your community. Your responsibilities will include: Assisting with the collection of waste and recycling from residential properties. Loading waste onto collection vehicles efficiently and safely. Ensuring that all collections are carried out in a timely manner. Working closely with your...

Talentmark are recruiting for an Aged Debt Supervisor to join a leading global food brand company on a contract basis until the end of 2026. This role is site-based in Bournville, Birmingham.    Salary: £20.35 per hour PAYE   Aged Debt Supervisor Role: Be responsible for a portfolio of customers with invalid claims or overdue invoices Lead a team to offer guidance on required actions for customers with complex queries Conduct root cause analysis to understand and improve customer behaviour Hold weekly ledger reviews with Collections Executives Support Collections Executives with customer contact escalationsYour Background: Hold a relevant financial qualification Experience with credit control, preferably in FMCG or consumer packaged goods Experience in an Order to Cash environment High-level SAP competence Expert in financial / ledger analysis Ability to identify and remove barriers to enable team successCompany: Our client is a world leader in food, confectionery and...

Hours: 9:00 am – 17.00 pm (45 minute lunch break) (36 hours) Main purpose of the role: * Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained * Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments * High levels of collaboration amongst various internal and external stakeholders * Expectation of root cause analysis to understand and improve customer behaviours What you will bring: A desire to drive your future and accelerate your career and the following experience and knowledge: * Credit control experience * Expert in financial / ledger analysis * High-level SAP competence * Experience in a fast-moving consumer goods or consumer packaged goods company * Proficient organisational, prioritisation and time management skills * Strong numerical,...

PE Global is currently recruiting for a Credit and Collection Supervisor for a leading multi-national FMCG client based in Birmingham. This is an initial 5 months contract position until the end of 2026. Pay rate is between £20.35ph and £26.48ph depending on experience. Working 36 hours per week. Duties of the role/Responsibilities • Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries • Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed • Conduct Overdues/Invalids meetings with Commercial • Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received • Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer • Assist /...

Job Title:           Customer Service Advisor Type:                   Temporary - 3 months Location:          South Wales Salary:               £26,942 per annum Hours:                Full Time   BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.   This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.   Responsibilities: Acting as the first point of contact via telephone, email, online channels and face-to-face. Handling enquiries relating to repairs, rents, neighbourhood services and housing management. Diagnosing and logging repair requests accurately. Updating customer records...

Healthcare Customer Service Executive Monday to Friday - 09:00am – 17:30pm Temporary Stroud Salary is dependent on experience We are currently recruiting for an Healthcare Customer Service Executive to join our client based in their Stroud branch. Key Responsibilities In-store support * Welcome and assist patients attending the branch, providing a professional and reassuring experience * Ensuring records are accurate and up to date * Handle walk-in enquiries and provide guidance on services and accessories where appropriate * Maintain a clean, organised, and professional branch environment at all times Administration and coordination * Manage appointments, diaries and patient records using internal systems * Ensure CRM systems are kept accurate and up to date * Support general administrative tasks to keep the service running smoothly Telephone and outbound activity * Make outbound calls to patients including booking appointments, following up missed...

We currently seeking a Substance Misuse Recovery Worker for our client in Leamington Spa on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Desktop Migration Support Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Desktop Migration Support Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with a desktop support background who enjoys working directly with...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Customer-Focused Credit Control Opportunity A growing Bristol-based business is seeking an experienced Credit Controller to join their finance team on an interim basis. This role focuses on B2C collections, making it ideal for someone with strong customer service skills who can confidently manage payment conversations whilst maintaining a positive customer experience. Key Responsibilities Managing outstanding customer accounts and reducing aged debt Contacting customers by phone, email and letter regarding overdue balances Negotiating payment plans and finding practical solutions Resolving customer account queries professionally and empathetically Maintaining accurate records of collection activity Working closely with finance and customer service teams What We're Looking For ✅ Previous Credit Control, Collections or Accounts Receivable experience ✅ Strong B2C (consumer collections) background ✅ Excellent customer service and relationship-building skills ✅ Confident handling...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...

Customer Service Advisor Swindon Full-Time – Monday – Friday: 8.00am – 4.45pm - 40 Hours per Week 6-Month Maternity Cover Salary is dependent on experience We are currently recruiting for a Customer Service Assistant to join our client based in Swindon. As a Customer Service Assistant, you'll play a key role in ensuring customers receive the high level of service. No two days are the same. Your responsibilities will include: * Processing customer orders accurately and efficiently. * Responding to customer enquiries and resolving issues in a professional and friendly manner. * Managing shared email inboxes across different departments. * Answering incoming telephone calls and assisting customers with orders and product enquiries. * Processing and dispatching product samples. * Following up customer quotations and making outbound calls to existing and prospective customers. * Building and maintaining excellent customer relationships. * Supporting the...

Service Desk Engineer – 3-month contract – Liverpool My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience. As a Service Desk Engineer, you'll be the first point of contact for IT support requests, providing timely and effective resolution of a wide range of technical issues. Working as part of a supportive IT team, you'll manage incidents and service requests from initial contact through to resolution, ensuring users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting Remote support tools Key responsibilities: Providing 1st and 2nd...