2 quality engineer jobs found in Luton

Customer Service Specialist Customer Service Specialist The location of the role is Amersham (onsite). The duration of the contract is 12 months. The pay rate on offer is £22 per hour (via PAYE). (37.5 hours per week) Preference for bilingual candidates - English and either Italian, French OR Spanish Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve the quality of service To provide excellent customer service for customers, both...

Our client is looking for a highly organised Smart Interventions Scheduler to join their Operations team. In this pivotal role, you’ll be responsible for coordinating field resources, managing schedules, and ensuring all activities are delivered in line with industry Service Level Agreements (SLAs). The environment is fast paced and dynamic, so strong communication skills, accuracy, and exceptional attention to detail are essential. This a 1 year temporary position which has the potential to be extended. Key Responsibilities * Handle inbound and outbound customer calls to support the timely completion of scheduled work * Plan and allocate field staff and contractor appointments to maximise productivity and ensure all Service Level Agreements (SLAs) are met. * Maintain accurate and up‑to‑date records across operational systems, including SAP. * Prioritise daily workloads using management reports and jeopardy monitoring tools to protect delivery targets. * Liaise with...