Aug 22, 2026
Aged Debt Supervisor
Bournville, West Midlands
6 Month Contract
£20.35 per hour
Responsibilities:
* Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries
* Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed
* Conduct Overdues/Invalids meetings with Commercial
* Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received
* Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer
* Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle
* Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends
* Liaise...
| IR35 Status: |
Unknown Status
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CV-Library
Bournville, City and Borough of Birmingham
Contractor