25 jobs found in Magor

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

CSA is required to work as part of a dynamic team in a busy office serving the whole of the European, Middle Eastern and African Market for our clients Photovoltaic and Advanced Materials. This is a very varied role as we hold our customer base as the most valuable asset of our organisation. Effective customer care accelerates our growth and customer service reps connect everyone in the company to the customer, which makes this role very important. Main responsibilities: * handling customers requests, processing customer quotations and order entry into SAP; * working with a high level of accuracy and attention to detail in order entry, data handling and customer communication * building and maintaining customer relationships; * completing administrative tasks including e-filing and running reports * triaging customer inquiries; routing complex issues (trade compliance, credit/AR, technical documentation) to appropriate partners. * Maintaining records and following...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

1st / 2nd Line Support Engineer 3 month-contract, Inside IR35 £125 to £150 per day, depending on experience Central Cardiff Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work. You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks. This is an on-site position based in Central Cardiff, offering consistent working hours and the opportunity to broaden your...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

Your new company An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Your new role Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online. Record all phone calls and email queries via CRM system and triage as necessary. Carry out ID checks for DBS renewals for inspectors. Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising. What you'll need to succeed Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases. Excellent written and...

About the Customer Service Advisor role: * Monday to Friday - No weekends! * Working hours are 08.00am to 4.30pm * £12.71 per hour * Temporary ongoing role * Based in Stratton area (on main bus route) Duties for the Customer Service Advisor role: * Contacting customers regarding orders and updates via email and phone * Liaise with other internal team members * Using Warehouse Management system - AS400 * Entering information into reporting spreadsheets * Mostly systems admin work but some phone work * Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role: * Good PC skills, including experience of Microsoft Office Excel, Word & Outlook * Excellent interpersonal and active listening skills * Clear communication skills and a strong command of the English language * Strong attention to detail and articulate both verbally and written * Ability...

Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract Working hours 40 hours per week 1-hour unpaid lunch Working 5 days out of 7 Shift rota within: Monday - Friday: 7:00am - 6:00pm Saturday: 8:00am - 5:00pm Sunday: 9:00am - 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. The Role You will be part of a busy customer service team, delivering a high level of support to customers. Customer Service Key Responsibilities Handle inbound and outbound customer enquiries Provide clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log...

Customer Service - Key Accounts - 12 Month FTC We are working with a well-known, European leading organisation on the lookout for a Customer Service Advisor to join their Key Accounts team in Warwick on a 12 month FTC. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for the day-to-day management of key customer accounts, ensuring orders are processed accurately, at pace and within agreed timelines. A key part of the role is demonstrating strong prioritisation skills, effectively managing changing priorities, proactively identifying and communicating any issues or delays, while maintaining strong relationships and delivering an exceptional level of customer service. You will take ownership of customer queries relating to orders, deliveries, product availability, and general enquiries, ensuring these are thoroughly investigated and resolved in line with customer expectations. The role also involves coordinating customer...

Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team. This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment. Key Responsibilities: Handling customer requirements via telephone, email, and e-commerce platforms Processing customer enquiries and orders using an in-house Navision system Providing internal support to Regional Sales Managers Managing customer accounts and providing professional advice and assistance relating to products and services Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently Maintaining accurate customer records and order information Delivering excellent customer service while identifying opportunities to support...

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

Shifts:Monday to Friday, 7 am to 7 pm Pay: £13.45 per Hour Fully Remote Role. Start date 13th July 2016 Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Customer Service Coordinator Telford office based Monday Thursday 0830-16.30 Hourly pay rate £13 - £14 depends on experience Initially 1 year contract ** BRAND NEW POSITION ** Would you like to work in the Telford base of a global business where you will be valued, receive excellent training, support and be kept busy with a variety of tasks? If the answer is yes, this is the job for you! This is a really great opportunity to join a business who have a solid foot in the past as well as an exciting future. Working within a busy, friendly and supportive team environment and for a global electronics company, you will have responsibility for a variety of task once trained. Job role /details • Provide sub-contract quotes to customers • Manage and prioritise customer orders and communicate status • Answer customer queries and relay information • Release Service Orders to suppliers for outsource work • Liaise with logistics to verify order progress • Monitor job...

SC Cleared Service Desk Analyst Location: Reading (Onsite) Rate: £230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network issues while delivering excellent customer service. Holds active Security Clearance (SC) with a strong understanding of ITIL processes, incident management, and working within SLAs. Key Responsibilities Provide 1st/2nd line support via phone, email, and ticketing systems Troubleshoot and resolve desktop, application, and network issues Manage user accounts, permissions, and access requests in Active Directory Support Microsoft 365 (Outlook, Teams, SharePoint) Log, prioritise, and resolve incidents in line with SLAs Escalate complex issues to 3rd line teams where required Assist with onboarding/offboarding of users Maintain documentation and knowledge...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the centre of the customer experience, supporting customers and ensuring a seamless after-sales journey from enquiry through to resolution. Working within the UK Operations Team, you will be responsible for delivering a best-in-class customer support service, taking ownership of customer interactions and working proactively to achieve first-time resolution wherever possible. You will liaise with customers, service centres, dealers, and key internal stakeholders to coordinate repairs, manage warranty claims, and ensure customer expectations are consistently exceeded. Key Responsibilities: Deliver outstanding customer support, aiming for first-time resolution. Manage customer enquiries from initial contact through to resolution. Build strong relationships with service centres, dealers, and internal teams....

An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and...