7 customer service advisor jobs found in Manchester

We're looking for a confident and compassionate Customer Service Advisor to join our clients team. In this role, you'll support customers with their enquiries, process updates to accounts, and ensure all interactions are compliant, accurate, and delivered with empathy. You'll be the first point of contact for customers who want to update their plan, ask questions, or make a payment, helping them feel supported and reassured throughout the process. This role is Monday-Friday 9:00 - 5:00 What you'll do Handle inbound calls from customers Respond to general enquiries with empathy, professionalism, and clarity Process change of address requests and other account updates accurately Take payments and update customer records in line with internal processes Maintain accurate notes and ensure all interactions meet FCA regulatory requirements Use internal systems and databases to record information and support customer needs What we're looking for Experience working in an...

Customer Service Representative - Manchester £27,300 + Hybrid Working + Clear Progression Ready to take the next step in your customer service career? Join a fast‑growing, innovative financial services organisation that's reshaping how people manage their investments, pensions and long‑term financial goals. We're expanding our Manchester team and looking for confident, motivated Customer Service Representatives who genuinely care about delivering an exceptional experience. 🌟 What You'll Be Doing As the first point of contact, you'll support customers across a range of investment products including Trading Accounts, Stocks & Shares ISAs and SIPPs. You'll: Take full ownership of customer queries and provide clear, accurate guidance Build strong relationships through confident communication and genuine care Handle complex questions with professionalism and attention to detail Work in a specialist, fast‑paced contact centre where high standards matter Make a real impact...

Adecco are recruiting a Customer Service Advisor to support patients throughout their treatment journey. This opportunity is perfect for someone who prides themselves on delivering excellent service in a patient-focused environment. Duties: Handling scripted inbound and outbound calls with professionalism Managing referrals and assisting patients in booking eye operations Completing patient pre‑assessment checks Conducting follow‑up assessments to support aftercare Data entry, ensuring accurate and timely updates Handling confidential patient information in line with data protection guidelines Requirements: Excellent telephone manner Strong patience and empathy when speaking with patients Confident and clear communication skills Computer literate and comfortable navigating multiple systems Ability to follow scripts and processes accurately Reliable, organised, with high attention to detail Ability to work with confidential data responsibly and securely Additional Information...

Customer Service Advisor – Wakefield (WF2) £12.75 per hour (rate increase due April) Shifts: 08:00–17:30 or 08:30–18:00 Mainly Monday–Friday with some weekend flexibility required We are looking for a confident, customer‑focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a fast‑paced environment. ⭐ What You’ll Be Doing •                  Supporting customers over the phone with delivery‑related queries •                  Working closely with our store teams to schedule and coordinate direct deliveries •                  Handling customer questions, complaints and general enquiries in a professional manner •                  Tracking deliveries and updating customers on progress •                  Updating and maintaining daily routing plans •                  Using internal systems to log information accurately and...

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...

We’re growing – and on the hunt for ambitious Call Centre Operators to join our central Talent Acquisition team in Chester. If you're confident and thrive in a fast-paced, target-driven environment. In that case, this is your opportunity to join a forward-thinking agency that genuinely invests in it's people and their progression. Job Details: Pay: £12.50 to £13.50 per hour DOE Hours of Work: Monday to Friday, 8:00 AM to 5:30 PM Duration: Temporary Job Role: As a Call Centre Operator, you will be part of a high-energy Talent Acquisition team responsible for sourcing and screening top talent across a variety of vacancies. You will support the team by handling a high volume of inbound enquiries from job seekers, conducting initial screening calls with applicants, and making outbound calls to candidates who have uploaded their CVs to job boards. Essential Skills, Experience, or Qualifications: Previous experience in a phone-based role. Strong personality with confidence,...