16 jobs found in Market Rasen

CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks  £13.55 PER HOUR NG15 – NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

Inbound Sales Advisor - Mobiles  My client is looking for confident communicators who are able to receive inbound calls from customers and offer upgrade services to mobile services. You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.  Days - Monday to Saturday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30  2 Weeks training is provided.  Commission is paid on top of base salary.  Role responsibilities will include : Handling inbound calls from customers  Explore customer needs and offer a suitable product Effectively proposing the benefits of products or services Effectively questioning customers to highlight upselling opportunities Having up-to-date product knowledge and awareness of current promotions available Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products Required Skills & Experience :...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on a 9-month fixed-term contract basis. The business are located on the Nottinghamshire/Derbyshire boarder. This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt. Key Responsibilities: * Manage a portfolio of approximately 700 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms * Maximise cash collection while maintaining positive customer relationships * Record all customer interactions accurately using the company's credit management system * Assess customer creditworthiness and support effective credit risk management * Monitor customer accounts to...

Customer Service Advisor Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment. As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally. Key Responsibilities * Answer incoming customer telephone calls and provide a high level of customer service. * Respond to customer enquiries via email in a timely and professional manner. * Process and update customer information using the company's in-house system. * Handle customer queries, complaints, and requests effectively. * Liaise with internal departments to ensure customer requirements are met. * Maintain accurate records of customer interactions and communications. *...

Class 2 LGV Driver – Waste & Recycling North Yorkshire - Harrogate Employer: SWIFT Temps Ltd – Driving Recruitment Division Location: Harrogate, HG1 Pay Rate: £17.85 per hour (PAYE) Hours: Tues to Fri 6AM to 4:45PM 40 hours per week Job Types: Full-time, Contract ongoing work About the Role: SWIFT Temps Ltd is currently recruiting for an experienced Class 2 LGV Driver to join the waste and recycling team supporting the local authority in the Harrogate area. This is an ongoing role, offering consistent work and a structured four-day week. Key Responsibilities: * Working as part of the Waste Collection Team based at Harrogate, Claro Road Depo, HG1,you will safely carry out waste collections across the area, this will include the collection of all waste and recyclables from household and commercial properties. * Drive a refuse collection vehicle on assigned rounds * Work as part of a team collecting domestic waste and recyclables * Must be prepared to work as a...

IT Support Engineer – 6-month contract – Dereham My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. As you'll be supporting both office and manufacturing users, this role requires someone who is happy working on-site, moving around the business, setting up equipment, and carrying out physical deskside support when required. Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer service and communication skills. Strong...

D365 CE Functional Consultant | 12-Month Contract | Macclesfield Hybrid We’re supporting a major name in the insurance sector with the search for an experienced Dynamics 365 Customer Engagement Functional Consultant to join on an initial 12-month contract. This is a high-impact role for someone who can bridge business and technology, lead stakeholder conversations, and help shape how D365 CE supports customer journeys, sales, and service operations. Contract details * Role: D365 CE Functional Consultant * Length: 12-month contract * Location: Macclesfield * Working pattern: Hybrid, 2–3 days onsite per week * Client: Leading insurance organisation What you’ll be doing * Lead requirements workshops across Customer Journeys, Customer Service and Sales. * Work closely with business stakeholders to understand current processes and define practical D365 CE improvements. * Document functional requirements, process flows, gaps, enhancements, solution approaches....

Customer Service Advisor Manchester City Centre £14.50 per hour 37.5 hours per week (Monday - Friday) 12-week temporary contract (potential for extension) ________________________________________ The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service. ________________________________________ Key Responsibilities * Handling inbound and outbound customer enquiries via phone and email * Providing professional and efficient support to resolve customer queries * Updating customer records accurately on internal systems * Investigating and resolving issues in a timely manner * Working collaboratively with internal teams to ensure a high level of service delivery * Maintaining compliance with company policies and data protection standards...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Customer Service Specialist Location: Bedford (Office-Based) Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month Pay: £13.54 per hour Contract: Ongoing Temporary Assignment Start Date: Immediate Start Available About the Role We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You'll support customers with booking and appointment queries while helping the team manage a high volume of enquiries. Key Responsibilities Respond to customer enquiries via phone and email. Handle calls regarding outstanding appointments and bookings. Resolve queries efficiently and professionally. Complete associated administrative tasks accurately. Work across multiple systems while managing a busy workload. About You Previous customer service experience. Strong administration and IT skills. Excellent communication and attention to detail. Ability to multitask...

Drive Service Desk performance, enhance digital support, and reduce ticket demand through impactful enablement and training. Our Client has a requirement for a Service Desk Enablement & Digital Support, who will be required to work on a contract basis in Warrington. Role Purpose: This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Candidates must be eligible for SC clearance to be considered for this position. Job Role Responsibilities: * Help develop and deliver a Service Desk enablement and digital support strategy that improves adoption of ITSM tools, support processes, digital channels and...

Customer Service Representative Oldbury Temporary Ongoing Full Time £13.45 per hour I am recruiting on behalf of my client for an experienced Customer Service Representative to join their team in Oldbury on a full-time, temporary ongoing basis. This is an excellent opportunity for a customer-focused and organised individual to join a busy office environment, providing professional support to customers while ensuring all enquiries and complaints are handled efficiently. The successful candidate will be the first point of contact for customers, delivering a high standard of service across both telephone and email communications. Key Responsibilities Monitor and manage the shared customer service inbox, responding to customer enquiries in a timely and professional manner. Answer incoming telephone calls, assist customers with their queries, and redirect calls to the appropriate departments where necessary. Handle customer complaints efficiently, ensuring all issues are logged,...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...