14 jobs found in Metropolitan Borough of Kirklees

Tailored Recruitment Partners are working with an a logistics business in Bradford to recuit a Customer Service Advisor on a temporary to permanent basis. Reporting into the Customer Service Manager your daily duties will include: * Process and manage customer bookings accurately and efficiently. * Act as the primary point of contact for customers, providing exceptional service and support. * Build and maintain strong relationships with customers, partners, and key accounts. * Manage customer enquiries, concerns, and complaints in a professional and timely manner. * Liaise with internal departments to resolve customer issues and ensure satisfactory outcomes. * Ensure customer requirements are consistently met while delivering a high standard of service. * Support client retention initiatives by fostering positive customer relationships. * Produce and maintain KPI reports and performance metrics where required. * Assist with a variety of customer service...

IT Service Desk Engineer (SC Cleared) Leeds (Hybrid) 5 Month Contract £(Apply online only)/day (Inside IR35) IT Service Desk Engineer needed with active SC Security Clearance. Start ASAP in June/July 2026. 5 Month Contract based in Leeds (Hybrid). Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Leeds. A chance to work with a leading global IT transformation business specialising in large-scale Government projects: Must have proven IT Application Helpdesk / Service Desk support experience. Providing Level 1 IT Support and acting as the 1st point of contact for all IT technical queries and issues. Diagnosing + resolving IT incidents within agreed SLAs + managing a range of IT incidents from members of the public, Reliant Parties + Government departments. Proven experience in an IT/Application Support helpdesk, providing direct user support. Strong fault-finding, trouble-shooting and 1st-time fix experience. Updating IT Support...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

This temporary role as a Customer Service Advisor requires providing exceptional support to customers during both day and night shifts. Based in Stockport, you'll play a key role in ensuring smooth operations within the not-for-profit sector. Client Details This is a not-for-profit organisation operating in Stockport, dedicated to delivering valuable services to its community. As a small-sized team, it focuses on providing meaningful support and fostering positive customer experiences. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment or customer service is essential Ability to work flexibly across...

The Temporary Customer Service Advisor (Days & Nights) will provide exceptional support to customers, ensuring their queries are resolved efficiently and professionally. This role in the not-for-profit sector requires adaptability to work across day and night shifts in Stockport. Client Details This is an opportunity to join a not-for-profit organisation dedicated to delivering outstanding services to its community. As a medium-sized organisation, they operate with a focus on customer satisfaction and operational excellence, ensuring their services make a real difference. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working...

The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Full -Time Call Centre Operative to join their busy team. The hours of work are Monday to Friday 1.30pm to 10pm with a one in three rota weekends (time off given for rota weekend) This is an excellent opportunity for someone with previous customer service telephone experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling high volume incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate Requirements • Previous customer service or call centre experience is essential • Strong communication and...

Part-Time Call Centre Operative Location: Keighley Pay Rate: £12.71 per hour Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends Contract: Temporary ongoing with the potential to become permanent for the right candidate Start Date: Immediate The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team. This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate...

We are working with our client in Keighley to recruit a number of call centre agents who are not phased by answering high volume in coming calls and resolving problems on a daily basis. We have full and part time positions and you will be expected to work one in three weekends but get Rota days off the week before. Candidates must be computer literate, have a welcoming and friendly telephone manner and be used to working in a team who all support each other. You will be reliable, punctual and above all loyal as these positions are temporary to permanent. Full training and ongoing support are on offer with this role. To be assessed on the telephone please telephone Sally or Hannah as soon as possible on (phone number removed). Once assessed we will advise on the next stage

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 7am-11pm 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

General Admin| Wigan | Matternity Cover |Temp £13.25 per hour 37.5 hours per week Hours: Monday to Friday, 8.30am–5.00pm KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Advisor to join their team on a Temp basis. You will be responsible for: Answering telephone calls professionally and courteously Processing orders efficiently and accurately Managing direct shipments from supplier to customer. Placing orders with internal/external suppliers and arranging timely deliveries Monitoring stock levels in line with customer demand and supplier lead times Managing customer expectations and proactively communicating any issues related to their order Maintain confidentiality and appropriate handling of sensitive customer information.  The successful candidate will have: Committed to delivering an exceptional level of customer service High level of accuracy and attention to detail Previous experience in...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...