7 customer service advisor jobs found in Milton Keynes

Customer Service Advisor – Milton Keynes Join a leading global consumer goods brand as a Customer Service Advisor. You’ll be part of a busy team and the first point of contact for customer enquiries. What you’ll do Handle inbound calls and support customers with queries Review and check customer contracts with strong attention to detail Deliver excellent customer care at all times What we’re looking for Confident, customer-focused communicator Strong attention to detail Previous customer service experience is an advantage Working hours Full-time, 8:00 am – 5:30 pm If this sounds like the right role for you, we’d love to hear from you. All applicants will be assessed solely on their skills, qualifications, and ability to perform the role. This advert is inclusive and does not discriminate on any protected characteristics. Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Location: Abingdon Department: Customer Services Reports to: Customer Services Supervisor Peopleforce Recruitment are supporting one of their long-standing partners in sourcing a customer service advisor for a 3 month contract. This business provides essential toxicology testing services that help protect communities and support better health outcomes. As a Customer Services Advisor, you’ll be a key point of contact for our customers, ensuring every interaction is handled professionally, accurately, and with care. What You’ll Do * Support our 24/7 emergency call-out and Chemist on Call service by participating in a shared on-call rota. * Respond to customer enquiries across phone, email, and other channels. * Handle day-to-day admin tasks related to our services. * Process orders, track deliveries, and manage returns. * Work closely with colleagues to ensure a smooth and consistent customer experience. * Keep up to date with...

Temporary Customer Service Advisor Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks. Key responsibilities for the Customer Service Advisor: * Answering and handling customer queries professionally and efficiently * Logging repairs and maintenance requests using internal systems * Monitoring and responding to shared inboxes within agreed timeframes * Greeting visitors and managing the reception area * Supporting residents with information around rent, payments, and services * Providing administrative support to customer engagement and community events * Updating records and ensuring...

JOB TITLE: Customer Service Officer (Housing) LOCATION: Wandsworth, SW18 1HR (Fully office based), also attend Twickenham Office, TW1 3BZ when required Working arrangements: Hybrid working available after training. PAY RATE: £19 PAYE / £24.57 Umbrella START DATE: Jan 2026 DURATION/Hours: 3-month contract/ 36 hours a week (Mon-Fri, 9-5) Role purpose: Dealing with housing calls for Wandsworth initially and then to include Richmond housing calls. Duties & Responsibilities: Handling customer enquiries received by all customer access channels including telephone, face to face, letter, email, website, SMS or other correspondence within agreed enquiry handle time and productivity target times and to agreed customer service and Council standards. To resolve enquires where possible at first point of contact following the agreed trained process to actively encourage customers to use the most efficient method to gain access to and information about council services. To maintain...

Job Title: Complaints Handler Location: Harlow Contract: 6 month fixed term contract Pay: £14.48 per hour Hours: Monday to Friday 9 to 5 with a one hour unpaid lunch break About the Role We are recruiting on behalf of our client Harlow Council for a Complaints Handler on a 6 month fixed term contract. The role supports residents and service users by managing complaints in a fair and timely way. You will work closely with local teams and partner services to understand concerns and help resolve them. It suits someone who enjoys communication problem solving and building positive outcomes. People coming from customer service advisor roles or contact centre environments often do well in this work. Experience from call centre service desk or housing officer roles can also transfer well. What You Will Do • Receive and log complaints in line with council processes • Review information and gather facts from internal teams • Communicate with residents and service users in a clear and...

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...