71 jobs found in Milton Keynes

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical...

Credit Controller – 3 month Fixed Term Contract An exciting opportunity has arisen to join a growing and ambitious specialist finance business as a Credit Controller. This role is initially offered as a full time 3-month fixed-term contract, with the potential to become a permanent position after the initial temporary period. The role is ideal for an experienced collections or credit control professional who enjoys building relationships with customers while ensuring effective management of outstanding accounts. Working within a fast-paced commercial finance environment, you will be responsible for managing customer accounts, reducing arrears, and supporting the business in maintaining strong cash flow. You will liaise directly with business owners and commercial clients, helping to resolve account issues and agree appropriate repayment solutions where required. Key Responsibilities Manage a portfolio of customer accounts and monitor payment performance. Proactively contact...

A prominent player in the Defence & Security sector, is seeking an IT Support Engineer to join their team on a contract basis. The role is based at their Head Office in Buckinghamshire and will involve providing first- and second-line technical support to ensure the smooth operation of IT services within the organisation. Key Responsibilities: Provide first- and second-line support for incidents and service requests via the IT service management system. Diagnose and resolve hardware, software, and network issues across desktop and laptop environments. Manage user accounts, permissions, and access controls within Active Directory and Microsoft 365. Administer and support Microsoft 365 services, including Teams and Exchange Online mailboxes. Build, configure, and deploy Windows desktop devices in line with company standards. Support onboarding and offboarding processes, including account provisioning and equipment setup. Escalate complex issues to senior engineers or...

About the Role: We are looking for a proactive and customer-focused Customer Services Agent (B2B) to join the Operations Team. Reporting to the Customer Services Team Leader, you will be responsible for delivering an excellent customer experience by managing enquiries, supporting order processes, and working closely with internal teams to ensure customer requirements are met. Key Responsibilities: Act as the main point of contact for customers via telephone, email, electronic communication, and face-to-face interactions Manage customer orders in line with internal procedures and customer requirements Respond efficiently to customer enquiries, providing accurate product, pricing, and delivery information Record customer interactions, feedback, complaints, and resolutions while identifying opportunities for improvement Collaborate with internal teams including Sales, Planning, Logistics, and After Sales Support to ensure smooth customer operations Skills & Experience...

SFE & CRM Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams. Key Responsibilities CRM & Customer Portal Support * Manage customer data updates and registration requests in Salesforce (SFDC) * Match and merge customer records with the OneKey database * Track completed and incomplete customer registrations * Troubleshoot and escalate customer issues where needed * Support customer service and e-solutions teams * Review portal analytics and engagement data * Assist with operational tasks such as sample loading, inventory checks, and target list validation Sales Force...

Role: Facilities Management (FM) Helpdesk Officer Payrate: £18.22 PAYE | £23.71 Umbrella 35 hours per week Location: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NT The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations. About the Role: As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently. Key Responsibilities: Manage helpdesk enquiries via phone, email, and internal systems Log and prioritise maintenance requests to ensure timely resolution Liaise with contractors and FM teams to coordinate works...

Corporate Collections Officer Location:  Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Pay Rate: £17.81 per hour Join Our Finance Team Are you an experienced finance professional with strong customer service skills and a passion for delivering excellent results? We're looking for a Corporate Collections Officer to join our Exchequer Services team and play a key role in maximising income collection while providing outstanding support to residents, customers and internal departments. This is an exciting opportunity to work in a fast-paced environment where you'll manage debt recovery, support financial processes and contribute to improving services across the organisation. About the Role: As a Corporate Collections Officer, you will be responsible for managing the recovery of outstanding invoices and debts, ensuring timely collection of income and maintaining accurate financial records. You'll work closely with customers, internal teams, legal services and external...

Customer Service Specialist Hayes, Middlesex Salary £31,000 12-month fixed-term contract Full-time 40 hours per week,   Immediate start! The Opportunity We’re looking for a proactive and customer-focused Customer Service / Aftercare Specialist to join a busy and growing customer service team. This is a key role focused on supporting customers following delivery, ensuring a positive experience and reducing returns through excellent service and product guidance. You’ll be speaking directly with customers, providing reassurance, resolving issues, and gathering feedback to continuously improve the customer journey. About You You must be immediately available Proven experience in a customer service or aftercare role, within an office environment Strong communication skills, both written and verbal Confident handling challenging conversations with empathy and professionalism Highly organised with strong attention to detail A natural problem-solver who can get to the root of...

End User Support Contractor – Short Term Contract Onsite | Immediate Start 3 month rolling contract | Outside IR35 | £200 per day  Must be Cambridge Based.   We are currently partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is an excellent opportunity for a hands-on IT support professional who enjoys working in fast-paced environments and providing high-quality end user support. Working closely with the IT Manager, you will provide day-to-day technical support across the business while also assisting with a range of ongoing IT projects and operational initiatives. Key Responsibilities Provide onsite end user support across desktop, laptop, and mobile environments Troubleshoot hardware, software, and connectivity issues Support and administer Windows 11 environments Provide support for Microsoft 365 applications and services Manage user accounts, access requests, and device setups...

Location: Cambridge (CB5) Duration: 2 - 3 months but could become permanent for the right candidate Hours: 9am until 5:00pm (Monday to Friday) with 3 days in the office / 2 days from home Salary: £32,000 - £34,000 per annum dependent on experience Job Reference: 36207 Polytec are recruiting for a French-speaking Customer Support Specialist to join our Cambridge based client. This is an excellent opportunity for a proactive and customer-focused individual to support clients throughout their onboarding and ongoing customer journey. Responsibilities • Act as the first point of contact for customer enquiries and support requests • Manage customer onboarding and ensure a positive customer experience • Maintain accurate customer records and administration • Coordinate orders, shipments and deliveries • Monitor customer accounts and provide ongoing support • Liaise with internal teams including finance and operations to resolve customer issues • Build and maintain strong customer...

Service Desk Analyst Hybrid / Peterborough after training is completed (4-6 weeks) 6-month contract (extend each 6 months & paid weekly) 37.5 hours per week – overtime available Rotating Shift Pattern - Weekend work is required on a rotational basis. £19.97 per hour - Umbrella assignment rate Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: * 1st line support experience * Previous IT Service Desk experience (or similar) * Strong Windows and Google skills (Google Docs and Gmail / Google Mail) * Experience troubleshooting tickets on a service desk * Strong communication skills * Supporting international internal users Typical working patterns: 1pm – 9pm - 1 hr break 3.30pm – 13pm - 1 hr break Full training and support offered as well as progression opportunities

Location: Peterborough Rate: £25.50 Umbrella (Inside IR35) or £18.50 PAYE Duration: 6 months We are looking for a Sales Coordinator to support sales and order-to-delivery processes at a global automotive company in Peterborough. This role is a key link between customers and dealers globally, helping to manage communication and ensure smooth handling of subscriptions, leases, and orders. Sales Coordinators will operate in a complex global environment where accuracy and coordination are essential. Responsibilities: * First point of contact for customer and dealer queries. * Coordinate subscriptions, lease replacements, and order updates. * Support end-to-end order-to-delivery flow. * Maintain accurate records and ensure data/process compliance. * Enable customer engagement in new electric machine solutions globally. Requirements: * Ability to investigate order/customer issues and drive resolution. * Accurate data entry, tracking, and record maintenance....

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

Property Helpdesk Supervisor Location: Bracknell (Hybrid) Salary: Up to £35,000 + Benefits Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You:...

Customer Service & Logistics Executive My client is seeking a highly organized and customer-focused Customer Service & Logistics Executive to join our Supply Chain team. This role is responsible for managing customer orders from receipt through to delivery, invoicing, and collection, while ensuring excellent customer service and operational efficiency. You will act as the primary point of contact for customers, working closely with internal teams and third-party logistics providers to ensure orders are delivered on time and in full (OTIF). The role also involves supporting logistics operations, driving continuous improvement initiatives, and contributing to the achievement of key service and cost objectives. Key Responsibilities Customer Service & Order Management Process customer orders accurately and within agreed lead times. Verify stock availability and coordinate order fulfillment with third-party logistics providers. Manage customer enquiries via email,...

Commercial Waste Support Officer Location: London (Office-based) Pay Rate: £19.98 PAYE per hour / circa £25.00 Umbrella Contract: 4 months (initially) Department: Environment | Local Authority We are recruiting for a Commercial Waste Support Officer to join a busy Local Authority team delivering essential environmental services. This role is ideal for an experienced administrator with strong customer service skills who can support a fast-paced, revenue-generating service focused on customer retention and operational efficiency. The Role You will provide day-to-day administrative and customer support to the Commercial Waste team, ensuring smooth service delivery and high levels of customer satisfaction. Key responsibilities include: Handling customer enquiries via telephone, email, and written correspondence Providing administrative support including data entry, record keeping, and document management Liaising with waste contractors regarding new, amended, and cancelled...

IT Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. In this role, you will oversee and enhance operational service delivery across multiple technology support functions. You will act as the key liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder and vendor KPI review meetings to monitor service performance, track trends, and address operational concerns. Data Analysis & Reporting: Extract and analyze operational metrics to identify risks, trends, and areas for continuous service improvement (CSI); present insights to senior leadership. Incident & Escalation Management: Manage...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...