8 jobs found in Mold

We're on the lookout for a Family Support Worker to join a well established Children and Young People's Service in Bootle. The team does some important work supporting vulnerable children and families through practical help, supervised Family Time, and early intervention. What you'll be doing Supporting Social Workers with assessments and helping put care plans into action Providing hands-on support to children, young people, and families in their homes Working with families who can be harder to engage, building trust and encouraging positive change Running and supervising Family Time sessions (some evenings and weekends included) Keeping clear records, writing up reports, and sharing updates with Social Workers Joining multi-agency meetings and working with other services What we're looking for Experience working with children, young people, or families who need extra support Good communication skills and the ability to build strong relationships Someone who can stay calm and...

Job Title: Shopfloor IT Support Location: Crewe, Cheshire, CW1 3PL | Office - 100% on-site Duration: 3 initial month contract Rate: £313 per day INSIDE / UMBRELLA You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents. The role will be on a client site five days a week (Monday to Friday between 06:00 to 21:00) in Crewe. There are no options for Hybrid or remote working. Your role Undertake regular floor walking as a proactive support measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site. Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice with guidance through user best practices, identifying and mitigating...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working model that...

IT Support Engineer Central Blackpool (Fully On-Site) £30,000 per annum Fixed-Term 12 month Contract - potential to go permanent 37.5 Hours per Week We are seeking an experienced IT Support Engineer to join a busy on-site IT support team based in Central Blackpool. This is an excellent opportunity for a customer-focused IT professional who enjoys hands-on support work and thrives in a fast-paced environment. As an IT Support Engineer, you will provide both deskside and remote support, ensuring hardware, software, and network-related issues are resolved efficiently while delivering an exceptional end-user experience. Key Responsibilities Provide remote and deskside support to end users. Diagnose and resolve hardware and software issues across desktops, laptops, and peripheral devices. Replace desktops, laptops, and monitors on a like-for-like basis to minimise downtime. Perform break-fix repairs on desktop and laptop equipment. Carry out IMAC activities (Installs, Moves, Adds...

Job Title: Desktop Support Engineer Duration: Initial 3 month contract Location: On-site full time - North West England Pay Rate: £150 per day Our client is seeking a dedicated Desktop Support Engineer to join their dynamic team their team and assist users with their IT needs and ensuring smooth functionality across various systems and devices. Key Responsibilities: Provide exceptional technical support to end users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. Deploy and manage software applications using SCCM, ensuring that all systems are up to date and functioning optimally. Assist with network printing solutions, specifically, ensuring proper setup and troubleshooting of printing issues. Leverage Tanium for endpoint management and visibility, contributing to a secure and...

As a Customer Service Advisor in Oldham, you'll be the first point of contact for customer enquiries, helping to resolve issues and provide support in a professional and efficient manner. Client Details A leading manufacturing based in Oldham. Description Handle incoming customer queries via phone, email, and other communication channels. Provide accurate information and guidance to customers regarding services. Work collaboratively with other departments to resolve customer issues promptly. Maintain detailed and accurate records of customer interactions using internal systems. Identify and escalate complex issues to the appropriate team or manager.Profile A successful Customer Service Advisor should have: Previous experience in a customer service role, ideally within a similar environment. Strong communication skills, both written and verbal. Proficiency in using customer relationship management (CRM) systems or similar tools. A proactive approach to problem-solving and...