19 jobs found in Motherwell

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: £13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex queries where...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 13th of October You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 13th of October You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Income Management Team Leader Our client, a forward-thinking organisation in the housing sector, is seeking an experienced Income Management Team Leader to join their dynamic Customer Services division on a temporary basis for 3 months, in Irvine. This is an exciting opportunity to lead and develop a team of Income Collection Officers and Early Intervention Officers, ensuring the delivery of high-quality customer service and effective debt recovery strategies. Key Responsibilities: Lead, motivate, and develop the Income Collection Team to achieve outstanding performance. Collaborate with HR and Customer Services to recruit, induct, and train staff effectively. Ensure timely and effective interventions in line with policies, working closely with Housing Services. Proactively manage team performance, ensuring adherence to targets and service level agreements. Resolve complaints and dissatisfaction at the first point of contact, promoting a customer-centric approach. Serve as a...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 13th of October You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 13th of October You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Inbound Customer Service Advisor Location: Arbroath Pay: £12.71 per hour Contract: Temporary Assignment - Initially 1 Month with Potential Extension Start Date: ASAP Are you passionate about delivering excellent customer service? We are currently recruiting Inbound Customer Service Advisors to join a busy and supportive team based in Arbroath. This is an excellent opportunity for individuals who enjoy helping customers, solving queries, and working in a fast-paced environment. Key Responsibilities Handling inbound customer calls and enquiries professionally and efficiently Providing accurate information and resolving customer queries Delivering a high standard of customer service at all times Updating customer records and systems accurately Working collaboratively with colleagues to ensure excellent customer outcomesWorking Hours Working 5 days out of 7, including every second weekend Shifts operating between 7:00am and 10:00pm Candidates must be fully flexible and...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre Experience Customer Service ExperienceDesirable: Financial Customer Service Experience Personal Loans Service Experience...

Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-Term / Seasonal Working Hours: Monday to Friday, 9:00am – 5:00pm (with potential for paid overtime) Duration: First week of September – 24th December 2026 About Spicers of Hythe Spicers of Hythe is a leading supplier of luxury hampers and gifting solutions across the UK. Established in 1926, we’re known for quality, creativity, and exceptional service, we help customers celebrate life’s special moments, especially during the festive season. As we head into our busiest time of year, we’re looking for enthusiastic, organised and customer-focused individuals to join our team and help us deliver an unforgettable gifting experience for our customers. The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. From answering festive gift enquiries to...

Customer Service & Order Fulfilment Specialist – Renewable Energy Bolton £27,500 Basic Plus bonus of between £2,500 - £4,000 *** 1 YEAR FIXED TERM CONTRACT Would you like to build your career with a rapidly growing business at the heart of the renewable energy industry? We are recruiting for an established clean-energy company that supplies solar PV, battery storage and EV charging technology to customers across the UK and Europe. Backed by a successful international group with revenues exceeding £300 million, the business offers excellent stability, global reach and genuine opportunities for career progression. Due to continued growth, there are opportunities within the company’s expanding Customer Operations team, covering two closely connected areas: order fulfilment and customer resolution. The Role Depending on your experience and strengths, your role will focus on either managing customer orders from placement through to delivery or taking ownership of more...

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

Collections Officer – West Yorkshire - Field based role Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to...

Customer Service Advisor Location: Manchester - in the Old Trafford area Salary: Competitive, dependent on experience Hours: Monday to Friday, 37.5 hours per week Working hours: Flexible start between 8:00am-9:00am, finishing between 4:00pm-5:00pm Contract: Temporary to Permanent Start: Immediate About the Opportunity We are delighted to be recruiting for a Customer Service Advisor to join a well-established organisation that is currently going through an exciting period of growth. This is a fantastic opportunity to join a growing team at an important time for the business. The role is initially offered on a temporary-to-permanent basis, with the potential to become permanent at the beginning of January 2027, subject to a successful placement and both parties being happy to progress. You will become an integral part of the customer service team, providing a high-quality and professional service to clients throughout the full customer journey - from onboarding and...

Are you an experienced Sales Administrator looking for your next opportunity? We are recruiting for a successful global manufacturing business based in Greater Manchester, who are looking for a confident, organised and customer-focused Sales Administrator to join their busy team on a temporary to permanent basis. This is a varied role combining customer service, sales administration and order coordination, working closely with customers, suppliers and internal teams to ensure a first-class service. THE ROLE You will be responsible for: * Handling customer and supplier enquiries via telephone and email. * Processing orders, quotations and sales enquiries. * Managing customer queries and complaints professionally. * Building strong customer and supplier relationships. * Updating customers on order progress and liaising with Production. * Maintaining accurate CRM records and documentation. * Supporting Production Planning with relevant paperwork. * Coordinating...

Inbound Customer Service Advisor Cheadle Heath, Stockport (Parking Onsite) Monday-Friday (Office Based) 9am-5.30pm - 1hr Lunch £13.33 per hour ASAP - 3months Our client, a supplier of products for various medical practices are seeking a confident Inbound Customer Service Advisor to support their team. This temporary position offers an exciting opportunity to engage with customers and assist them with their queries in a fast-paced environment. If you are passionate about providing exceptional service and thrive in a customer-oriented role, this could be the perfect fit for you! You must feel comfortable and confident being on the phone! Key Responsibilities: As an Inbound Customer Service Advisor, you will be the first point of contact for customers, handling a range of day-to-day queries, including: Responding to enquiries about the status of parcels Assisting customers with placing orders Addressing concerns regarding out-of-stock products online Managing adhoc tasks...

Customer Service Advisor 📍 Chester Business Park 💷 £14.40 per hour 📅 9-Month Temporary Contract 🚀 Start Date: 21st September 2026 Working Hours Monday to Friday, shifts between 8am-6pm 1 Saturday in 4 (9am-4pm) with a day off in lieu Office-based for the first 6 months, then up to 3 days working from home (subject to eligibility) About the Role Join Lloyds Banking Group's Homes Operations Mortgages Team and help support customers on their homeownership journey. You'll be the first point of contact for mortgage brokers and advisors, handling incoming calls, resolving queries, and delivering outstanding customer service. What You'll Do Support customers with mortgage-related queries Provide accurate information and resolutions over the phone Follow compliance and security procedures Deliver excellent customer service, including supporting vulnerable customers Maintain customer records and correspondence What We're Looking For ✔ Strong customer service and communication...

Customer Service Advisor📍 Northampton (NN5) £12.71 per hour 40 hours per week (overtime available) Variety of Shifts available: 8am-5pm, 9am-6pm, 10am-7pm, 11am-20pm -  weekend availability required  Temp-to-perm opportunity after 12 weeks   Love helping people and problem solving? We're recruiting Customer Service Advisors to join a busy, fast-paced team supporting customers with their deliveries. This isn't a scripted call centre role where every day feels the same. You'll be speaking with customers, coordinating with drivers, solving problems, and helping ensure deliveries arrive where they need to be, on time. If you're confident on the phone, enjoy keeping busy, and thrive on finding solutions, you'll fit right in. Duties: Handling inbound customer calls relating to delivery queries Navigating internal systems to track orders and update customer information Liaising with drivers and internal teams to schedule deliveries and confirm arrivals Booking deliveries with...

Customer Service Advisor Location: Sheffield Pay Rate: £12.71 per hour Start Date: October 2026 Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: * Handle customer queries efficiently and accurately * Deliver exceptional customer service at every interaction * Resolve issues and provide appropriate solutions * Update systems with accurate customer information * Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in...