23 jobs found in New Milton

Specialist Customer Service Officer Oxfordshire (Hybrid – 1–2 days onsite) Initial 3-Month Contract – Starting ASAP £17.85 PAYE / £23.58 UMB We are recruiting a Specialist Customer Service Officer to join Contact Oxfordshire, the frontline service for Adult Social Care enquiries. This is a critical role supporting vulnerable adults and partner agencies at moments when clarity, safeguarding knowledge, and professionalism matter most. As a Specialist Customer Service Officer, you will be the first point of contact for adult social care enquiries from members of the public and partner agencies, including medical professionals, the police, and the fire and rescue service. Key responsibilities include: Handling enquiries via phone, email, web, and face-to-face channels Processing safeguarding referrals and emergency service reports Managing assessments for disability aids Completing bed leaver reviews Signposting individuals to appropriate Oxfordshire services in line with...

Call Centre Customer Service Advisor – Complaints | Paddington | £17ph | Immediate Start 📍 Paddington, London (Office-Based – 5 Days Per Week) 💷 £17 per hour 🚀 Immediate Start Available We are recruiting for a growing, technology-led organisation expanding its Customer Service and Call Centre team in London. This opportunity is ideal for candidates with previous call centre or contact centre experience, particularly those confident handling customer complaints and escalations in a structured, fast-paced environment. The Role As a Customer Service Advisor, you will: * Handle inbound customer calls * Respond to customer emails and digital enquiries * Manage complaints and escalations professionally * Take ownership of cases from start to resolution * Update CRM systems and maintain accurate records * Deliver consistent, high-quality customer service This is a fully office-based role, working Monday to Friday in Paddington....

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 18 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will...

Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis. This is an 18 month fixed term contract with hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week. This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working. This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both at head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset...

Infinity Employment are looking for a Class 1 tramper driver for a new haulage contract with our Logistics specialist client based near Littlehampton. This is a great opportunity for anyone who is looking for regular Monday - Friday tramping Class 1 work for a well established company. The work will require a mixture of deliveries and collections to be carried out, handball is required for most deliveries with drivers helping unload pallets of fruit and vegetables. Shifts can start from 5am - 8am so you would need some flexibility on start times. HGV Class 1 Requirements * CE Licence - Held for at least 1 year * Valid CPC * Valid Digital Tachograph * Great customer service * Professional appearance * Maximum 6 points * No DD, DR, TT, IN10 HGV Class 1 Job Package * 50 - 60 hour week * Min 10 hours per shift * various start times * Various shift patterns including the weekend. * £19.00 - £21.00 umbrella PAYE or £14.25 - £16.00 PAYE with holiday accrued *...

Customer Services Representative – 14 Month FTC Farnborough (Hybrid options available) £26,000–£29,000 + benefits My client, a well-established organisation based in Farnborough, is looking to appoint a professional and customer-focused Customer Services Representative to join their team. This role would suit someone with strong communication skills, excellent attention to detail, and a confident telephone manner. Key Responsibilities * Acting as the first point of contact for clients and prospects via phone and email * Managing inbound and outbound calls, booking appointments with advisers * Responding to customer queries, resolving issues, and directing customers to the appropriate service * Handling follow-up emails received by the Client Liaison team * Making GDPR-compliant outbound calls following marketing campaigns to book appointments * Reporting on individual performance and highlighting areas requiring alternative approaches or training Skills & Experience...

Job Description: We are searching for a Parts & Aftersales Advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following a successful interview. Key Responsibilities: * Assist customers, including members of the public (B2C) and trade clients (B2B), over the phone and online with parts inquiries. * Identify and recommend the correct parts based on customer needs. * Provide technical support and troubleshooting assistance. * Upsell additional products and services when appropriate. * Handle customer complaints and returns professionally. * Process sales transactions using our premier stock system. * Prepare invoices, quotes, and purchase orders. * Coordinate with suppliers and service technicians for part orders. Requirements: * Experience in lawnmower, garden machinery, or automotive parts sales (preferred but not essential). * Excellent communication and customer service...

We are recruiting an Operations Support Analyst to support our client with the rollout of new payment technology across a large UK network. This is a hands‑on role ideal for someone who enjoys problem‑solving, coordinating with stakeholders, and keeping operations running smoothly. Role details: * 6‑month temporary contract * £197 p/d PAYE * Hybrid - 3 days per week in Keynsham * Initial hours: 3pm-11pm (first 3 months) What you'll be doing: * Supporting the rollout of new payment terminals (PDQs) * Helping clinic teams adopt new processes and resolve issues * Managing terminal setup, configuration, and inventory * Coordinating with third‑party providers and internal teams * Reporting on rollout progress, incidents, and trends * Identifying recurring issues and suggesting improvements What we're looking for: * Strong communicator, confident with both technical and non‑technical users * Experience using card machines (taking payments) * Admin skills and computer...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £16.36 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face...

Desktop Support Engineer (SC Cleared) Location: Gloucester (100% Onsite) Contract: 6 Months Initially Start Date: March (ASAP) Rate: £200 - £220 per day (Inside IR35) About the Role Our client is seeking an experienced SC Cleared Desktop Support Engineer to join their team in Gloucester. This role is fully onsite and plays a key part in ensuring the smooth operation of their IT systems, supporting end-users, and maintaining technical excellence across the organisation. You will be responsible for diagnosing and resolving technical issues, supporting Windows 10/Microsoft Managed Desktop environments, and assisting with IT infrastructure tasks to minimise downtime and enhance productivity. Key Responsibilities Technical Support & Issue Resolution * Troubleshoot and resolve issues across networks, applications, Windows 10, hardware, software, VPNs, printers, and mobile devices. * Manage incident queues and ensure timely response to reactive and proactive incidents....

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

1st Line Service Desk Analyst - 3 Month Rolling Contract - £180 P/D - £240 P/D - Financial Services As a 1st Line Service Desk Analyst, you will be the first point of contact for users seeking technical assistance. You’ll log, categorise, and manage incidents, providing resolutions where possible and escalating when necessary. This role involves both telephone and deskside support, with a strong focus on communication, accuracy, and customer satisfaction. Key Responsibilities Log, classify, and process IT incidents and service requests accurately. Provide first-line troubleshooting, investigation, and diagnosis. Perform routine daily system checks (e.g., backups, server checks). Escalate more complex issues to the appropriate teams while ensuring timely updates to users. Work within defined Service Level Agreements (SLAs). Maintain clear communication with users regarding incident progress and outcomes. Support various IT projects and undertake additional tasks as required....

Job Title: Solutions Architect - Salesforce Location: London (Hybrid) Type: Contract, Full-Time We are looking for a skilled and experienced Solutions Architect to join a rapidly growing organisation. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. The ideal candidate will possess extensive knowledge in Customer CRM, Salesforce, Service Cloud, and migration experience. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. You will be responsible for the ownership of solution architecture and technical designs within programmes of work. Key Skills and Experience Customer CRM: Proven experience in implementing and managing Customer Relationship Management systems. Ideally you have experience in the retail sector. Salesforce experience...

Calling all Senior Carers/Team Leaders! Ten90 Recruitment is looking for an experienced Team Leader to work for our clients based in the Waltham Forest area We are seeking candidates who can provide person centred support to vulnerable people. Your responsibilities will include the following; Leading and Motivating: Inspiring the team to perform at their best and foster a positive work environment. Setting Goals and Objectives: Clearly defining team goals and breaking them down into actionable steps. Delegating Tasks: Assigning responsibilities based on individual skills and strengths to optimise performance. Training and Development: Providing guidance and support to team members, including training and mentoring. Performance Management: Monitoring team performance, identifying areas for improvement, and providing feedback. Communication: Facilitating open communication within the team and with management. Problem-Solving: Addressing challenges and conflicts within...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Customer Services Advisor £23,842 per annum Bromley, Kent Fixed Term Contract Full - Time Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: * Handling a high volume of inbound calls and enquiries with professionalism and care * Responding to customer correspondence via email and letter * Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries * Working closely with your...