8 jobs found in Newcastle upon Tyne

Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-Term / Seasonal Working Hours: Monday to Friday, 9:00am – 5:00pm (with potential for paid overtime) Duration: First week of September – 24th December 2026 About Spicers of Hythe Spicers of Hythe is a leading supplier of luxury hampers and gifting solutions across the UK. Established in 1926, we’re known for quality, creativity, and exceptional service, we help customers celebrate life’s special moments, especially during the festive season. As we head into our busiest time of year, we’re looking for enthusiastic, organised and customer-focused individuals to join our team and help us deliver an unforgettable gifting experience for our customers. The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. From answering festive gift enquiries to...

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to Friday. 40 hours per week Duties will include: Dealing with incoming queries via telephone and email Liaising with departments for updates, to feedback to customer Speaking with customers with order updates and tracking details Providing customer service to customers via phone and telephone Using an in-house system to log information Monitoring and replying to emails Previous customer service experience is essential for the role

Are you an experienced IT Support Technician looking for a part-time temporary opportunity in the Pickering area? We are working with an established organisation that is looking for a friendly, proactive and hands-on IT Support Technician to join its small IT team for approximately 8 weeks. Working 25 hours per week, you will provide day-to-day IT support to colleagues, helping to resolve straightforward technical problems and ensuring users can get on with their work. You will be the first point of contact for everyday IT queries, escalating more complex issues to the IT Manager when required. This is a varied role where your ability to communicate with people will be just as important as your technical knowledge. You could be setting up a laptop one minute and helping someone resolve a Microsoft 365, password, printing or Wi-Fi issue the next. What the IT Support Technician job involves Providing first-line IT support to users and responding to day-to-day technical queries...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract with the opportunity to go permanent to join a busy and fast-paced commercial and sales environment. This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally. Key Responsibilities Manage and resolve customer enquiries, complaints, and communications through to completion Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner Maintain accurate records of all customer interactions via CRM systems Support RFQ...

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

Role:                                 Advice and Triage Worker (Domestic Abuse) Based:                              West Yorkshire – Hybrid working (3 days in the office and 2 days at home) Rate:                                 £17 – 18 ph (dependent on experience) Start Date:                      ASAP – August/ September 2026 Duration:                        3-6 months (strong possibility of an extension/ permanent opportunity) Hours:                              35 hours Our client, a respected national charity, is seeking a motivated and dynamic Triage Worker to join their West Yorkshire Domestic Abuse Service. This is a unique opportunity to become part of a specialist service providing a range of interventions to victim/survivors, perpetrators, and children and young people affected by domestic abuse and the role offers excellent development opportunities. About the Role As a Triage Worker, you will be responsible for overseeing all referrals to the service and in...

Repairs Advisor - Customer Service Southside of Edinburgh based | office-based role initially during training | moving to hybrid working (3 days in / 2 days at home) Full Time role | Monday to Friday | 35 hours per week Temp role for a minimum of 3 months | potential to be extended & be made permanent Pay rate up to £15.00 per hour + holiday pay Search Consultancy are delighted to be working exclusively with one of our Edinburgh based clients in the housing sector to recruit an experienced Customer Service Advisor to work in their Repairs team. This role would ideally suit an experienced Customer Service candidate with prior experience dealing with Repairs, Housing or Property - although first class candidates from other Customer Service backgrounds will be considered. Duties involved in this role will include: * Responding to incoming enquiries and correspondence via phone, email or directly through the company's repairs system * Diagnosing requirements & generating...