8 jobs found in Newcastle upon Tyne

Role : Customer Service Agent Location: Newcastle upon Tyne, Uk Type : Contract (InsideIR 35) Mode : OnsiteJob Description (Brief Summary of the role) At DXC we have a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We are looking for candidates to join our Customer Service Agent Team to provide support to customers that call us with enquiries and requests about their loan account. You will be working 37.5hrs a week, covering between 8am - 8pm Monday to Friday, 9am - 6pm Saturday & Sunday on site at the Newcastle Contact Centre in DXC Mercury House. You are not expected to work Bank Holidays as the site does not open on these days. Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice. As a Customer Service Agent, you will be expected to handle a variety of customer queries and processes with professionalism and confidence while reporting to a Customer Service...

Customer Service Representative / Administrator (6 Month FTC) Seaham (On-site) Up to £27,000 per annum (pro rata) 6 Month Fixed-Term Contract Select Talent Group (STG) is partnering with a well-established manufacturing business to recruit a Customer Service Representative / Administrator on an initial 6-month fixed-term contract. This is an excellent opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong customer relationships. You'll be at the heart of the business, ensuring orders are managed efficiently from initial enquiry through to delivery, while providing exceptional service every step of the way. The Role Reporting to the Customer Services Supervisor, you'll be responsible for coordinating customer orders, communicating with internal departments, and ensuring customers receive a first-class experience. Key Responsibilities * Process and manage customer orders using the company's ERP/MRP system. * Review and...

We're recruiting for an experienced Leasehold Officer / Service Charge Officer to join a busy Local Authority Housing team. * Pay: £17.85 per hour * Contract: Initial 3 months, with a view to extend * Start Date: ASAP * Working Pattern: Hybrid (2–3 days per week in the office initially) * Office Locations: Richmond, Harrogate or Selby The Role: Working within the Housing Services team, you'll manage a portfolio of leaseholder and housing-related accounts, ensuring effective income collection across a range of tenure types while delivering an excellent customer-focused service. Your responsibilities will include: * Managing leaseholder, service charge and shared ownership accounts. * Recovering outstanding housing-related debts in line with policies and procedures. * Monitoring customer accounts and taking early intervention to prevent arrears escalating. * Negotiating payment arrangements with customers. * Providing advice and support to residents...

Class 2 LGV Driver – Waste & Recycling North Yorkshire - Harrogate Employer: SWIFT Temps Ltd – Driving Recruitment Division Location: Harrogate, HG1 Pay Rate: £17.85 per hour (PAYE) Hours: Tues to Fri 6AM to 4:45PM 40 hours per week Job Types: Full-time, Contract ongoing work About the Role: SWIFT Temps Ltd is currently recruiting for an experienced Class 2 LGV Driver to join the waste and recycling team supporting the local authority in the Harrogate area. This is an ongoing role, offering consistent work and a structured four-day week. Key Responsibilities: * Working as part of the Waste Collection Team based at Harrogate, Claro Road Depo, HG1,you will safely carry out waste collections across the area, this will include the collection of all waste and recyclables from household and commercial properties. * Drive a refuse collection vehicle on assigned rounds * Work as part of a team collecting domestic waste and recyclables * Must be prepared to work as a...

About the Role We are looking for a highly organised and detail-oriented Sales Order Processor to join our client’s team. In this role, you will be responsible for accurately processing customer orders, ensuring excellent customer service, and supporting the sales team with efficient order management. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment. Key Responsibilities * Process customer sales orders accurately and efficiently. * Verify order details, pricing, product availability, and delivery requirements. * Liaise with customers regarding order queries, amendments, and delivery updates. * Coordinate with warehouse, logistics, and production teams to ensure timely order fulfilment. * Generate quotations, invoices, and order confirmations. * Maintain accurate customer and order records within the ERP/CRM system. * Monitor order progress and proactively resolve any issues or...

Courier Trainer (Immediate Start) Location: Leeds, Normanton, Barnsley, Sheffield & Hull Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning...

Courier Trainer (Immediate Start) Location: Edinburgh - South Gyle Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning activity and courier readiness...

The Scheduler will be responsible for coordinating and managing schedules to ensure the efficient delivery of services within the Energy & Natural Resources sector. This temporary role is based in Preston and requires strong organisational skills and attention to detail. Client Details The employer is a medium-sized organisation operating within the Energy & Natural Resources industry. They are focused on providing reliable services to their customers while maintaining operational excellence and efficiency. Description Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards. Provide...