2 jobs found in Newcastle upon Tyne

Role : Customer Service Agent Location: Newcastle upon Tyne, Uk Type : Contract (InsideIR 35) Mode : OnsiteJob Description (Brief Summary of the role) At DXC we have a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We are looking for candidates to join our Customer Service Agent Team to provide support to customers that call us with enquiries and requests about their loan account. You will be working 37.5hrs a week, covering between 8am - 8pm Monday to Friday, 9am - 6pm Saturday & Sunday on site at the Newcastle Contact Centre in DXC Mercury House. You are not expected to work Bank Holidays as the site does not open on these days. Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice. As a Customer Service Agent, you will be expected to handle a variety of customer queries and processes with professionalism and confidence while reporting to a Customer Service...

Customer Service Representative / Administrator (6 Month FTC) Seaham (On-site) Up to £27,000 per annum (pro rata) 6 Month Fixed-Term Contract Select Talent Group (STG) is partnering with a well-established manufacturing business to recruit a Customer Service Representative / Administrator on an initial 6-month fixed-term contract. This is an excellent opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong customer relationships. You'll be at the heart of the business, ensuring orders are managed efficiently from initial enquiry through to delivery, while providing exceptional service every step of the way. The Role Reporting to the Customer Services Supervisor, you'll be responsible for coordinating customer orders, communicating with internal departments, and ensuring customers receive a first-class experience. Key Responsibilities * Process and manage customer orders using the company's ERP/MRP system. * Review and...