30 jobs found in Newcastle upon Tyne

Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-Term / Seasonal Working Hours: Monday to Friday, 9:00am – 5:00pm (with potential for paid overtime) Duration: First week of September – 24th December 2026 About Spicers of Hythe Spicers of Hythe is a leading supplier of luxury hampers and gifting solutions across the UK. Established in 1926, we’re known for quality, creativity, and exceptional service, we help customers celebrate life’s special moments, especially during the festive season. As we head into our busiest time of year, we’re looking for enthusiastic, organised and customer-focused individuals to join our team and help us deliver an unforgettable gifting experience for our customers. The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. From answering festive gift enquiries to...

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to Friday. 40 hours per week Duties will include: Dealing with incoming queries via telephone and email Liaising with departments for updates, to feedback to customer Speaking with customers with order updates and tracking details Providing customer service to customers via phone and telephone Using an in-house system to log information Monitoring and replying to emails Previous customer service experience is essential for the role

Are you an experienced IT Support Technician looking for a part-time temporary opportunity in the Pickering area? We are working with an established organisation that is looking for a friendly, proactive and hands-on IT Support Technician to join its small IT team for approximately 8 weeks. Working 25 hours per week, you will provide day-to-day IT support to colleagues, helping to resolve straightforward technical problems and ensuring users can get on with their work. You will be the first point of contact for everyday IT queries, escalating more complex issues to the IT Manager when required. This is a varied role where your ability to communicate with people will be just as important as your technical knowledge. You could be setting up a laptop one minute and helping someone resolve a Microsoft 365, password, printing or Wi-Fi issue the next. What the IT Support Technician job involves Providing first-line IT support to users and responding to day-to-day technical queries...

JSM & Integration Specialist | 12-Month Contract | Inside IR35 | UK-Based We're looking for a hands-on Jira Service Management and Integration Specialist to join a well-funded, mission-driven organisation scaling up its operational tech stack. You'll take the lead on JSM architecture and integrations, connecting Jira Cloud with CRM and backend systems via APIs and webhooks, and designing workflows that actually work for the operational teams using them day to day. What we're after: * Deep Jira Cloud / JSM configuration experience (workflows, request types, permissions, automation) * Proven track record integrating JSM with CRMs or custom backend systems, including retries, error handling and sync patterns * Experience supporting customer-facing service teams (portals, email ingestion, notifications) * Comfortable translating messy real-world processes into clean platform design * Strong communicator, equally at home with developers and non-technical operational teams...

Collections Officer – West Yorkshire - Field based role Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract with the opportunity to go permanent to join a busy and fast-paced commercial and sales environment. This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally. Key Responsibilities Manage and resolve customer enquiries, complaints, and communications through to completion Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner Maintain accurate records of all customer interactions via CRM systems Support RFQ...

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

Role:                                 Advice and Triage Worker (Domestic Abuse) Based:                              West Yorkshire – Hybrid working (3 days in the office and 2 days at home) Rate:                                 £17 – 18 ph (dependent on experience) Start Date:                      ASAP – August/ September 2026 Duration:                        3-6 months (strong possibility of an extension/ permanent opportunity) Hours:                              35 hours Our client, a respected national charity, is seeking a motivated and dynamic Triage Worker to join their West Yorkshire Domestic Abuse Service. This is a unique opportunity to become part of a specialist service providing a range of interventions to victim/survivors, perpetrators, and children and young people affected by domestic abuse and the role offers excellent development opportunities. About the Role As a Triage Worker, you will be responsible for overseeing all referrals to the service and in...

Repairs Advisor - Customer Service Southside of Edinburgh based | office-based role initially during training | moving to hybrid working (3 days in / 2 days at home) Full Time role | Monday to Friday | 35 hours per week Temp role for a minimum of 3 months | potential to be extended & be made permanent Pay rate up to £15.00 per hour + holiday pay Search Consultancy are delighted to be working exclusively with one of our Edinburgh based clients in the housing sector to recruit an experienced Customer Service Advisor to work in their Repairs team. This role would ideally suit an experienced Customer Service candidate with prior experience dealing with Repairs, Housing or Property - although first class candidates from other Customer Service backgrounds will be considered. Duties involved in this role will include: * Responding to incoming enquiries and correspondence via phone, email or directly through the company's repairs system * Diagnosing requirements & generating...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Temporary Outbound Sales Executive Salford - M50 (Free Parking Onsite) Monday - Friday (Fulltime in the office) 9am-5pm (1hr lunch) Up to £14.36 per hour (Depending on Experience) ASAP - 4 Weeks (Possibility to be extended or taken on permanently for the right person) Must have previous Outbound Sales Experience Our client, a dynamic organisation within the Manufacturing of Medical Equipment, is seeking a Temporary Outbound Sales Executive to join their team during a busy period of growth. This is an exceptional opportunity to engage with a variety of healthcare organisations across the UK, promoting vital equipment and services that enhance patient care. Key Responsibilities: Proactively contact existing customers to explore opportunities for additional products and services. Focus on upselling calibration and servicing solutions to clients who have previously purchased equipment. Build and maintain strong relationships with customers, identifying ways to add value and...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...

Income Management Team Leader Our client, a forward-thinking organisation in the housing sector, is seeking an experienced Income Management Team Leader to join their dynamic Customer Services division on a temporary basis for 3 months, in Irvine. This is an exciting opportunity to lead and develop a team of Income Collection Officers and Early Intervention Officers, ensuring the delivery of high-quality customer service and effective debt recovery strategies. Key Responsibilities: Lead, motivate, and develop the Income Collection Team to achieve outstanding performance. Collaborate with HR and Customer Services to recruit, induct, and train staff effectively. Ensure timely and effective interventions in line with policies, working closely with Housing Services. Proactively manage team performance, ensuring adherence to targets and service level agreements. Resolve complaints and dissatisfaction at the first point of contact, promoting a customer-centric approach. Serve as a...

Customer Service Advisor 📍 Chester Business Park 💷 £14.40 per hour 📅 9-Month Temporary Contract 🚀 Start Date: 21st September 2026 Working Hours Monday to Friday, shifts between 8am-6pm 1 Saturday in 4 (9am-4pm) with a day off in lieu Office-based for the first 6 months, then up to 3 days working from home (subject to eligibility) About the Role Join Lloyds Banking Group's Homes Operations Mortgages Team and help support customers on their homeownership journey. You'll be the first point of contact for mortgage brokers and advisors, handling incoming calls, resolving queries, and delivering outstanding customer service. What You'll Do Support customers with mortgage-related queries Provide accurate information and resolutions over the phone Follow compliance and security procedures Deliver excellent customer service, including supporting vulnerable customers Maintain customer records and correspondence What We're Looking For ✔ Strong customer service and communication...

Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor offering fantastic benefits and career progression opportunities. This will initially begin as a temporary role with the opportunity to become perm for the right candidates. To be considered for the role, you’ll require the following essentials: Customer Service Experience – Proven ability to provide excellent service Strong Communication – A professional telephone manner & written skills Tech-Savvy – Familiarity with Microsoft applications & web-based platforms Call Centre Experience (Desirable) – Not essential but always a bonus! Resilient & Calm – Able to handle customer queries with reassurance & confidence Within this position, you’ll also be: Customer Contact – Engage with customers via phone, email, SMS, live chat & WhatsApp Problem Solving – Understand customer situations and provide effective solutions Service...

Customer Service Advisor – eCommerce for our Stoke on Trent. We are looking for a friendly, proactive and customer-focused Customer Service Advisor to join a busy and growing B2C eCommerce team. This is a varied role where you’ll be responsible for providing an excellent customer experience across a range of digital marketplaces, including the company website, Amazon and eBay. You’ll support customers throughout their journey, resolving enquiries, managing orders and returns, and working closely with internal teams and external logistics partners. The Role Your day-to-day responsibilities will include: * Responding to customer enquiries via telephone, email, webchat and online marketplaces * Providing excellent customer service across website, Amazon, eBay and other digital channels * Managing customer accounts, including updating details and placing manual orders * Liaising with third-party logistics providers (3PL) to ensure orders are processed and...

Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner Your role will include: Managing inbound and outbound customer calls. Responding to customer enquiries via telephone, email and live chat. Providing advice and support Processing customer orders Maintaining accurate customer records using internal systems. Liaising with technical departments to resolve customer queries efficiently. Delivering an outstanding customer experience This position: 18 month minimum contract Monday – Friday 9am – 5pm If you feel you have the sills necessary for this role, then please send us your CV

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc.  Excellent customer service experience and skills are required for this role, establishing rapport with customers and businesses requiring support and information on how best to transit goods worldwide. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be 100% on site. Dates to be determined after Training is completed and Manager has signed off.  Interview Date - 04.09.26 + 07.09.26 Face to Face interview on site Start Date - 21.09.26  Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday   Location : - East Midlands Airport  Pay Rate : - £15.34 p/h  Training - 2 weeks on site  Job Role : -Your key responsibilities, which are not exhaustive and not...