20 customer service jobs found in Northampton

ITS Customer Service Advisor About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis. Salary: £26,500- £28,500 per annum, depending on experience. Working hours: Monday-Friday, starting between 8am and 10am, finishing between 4pm and 6pm. As a Customer Service Administrator, it is your responsibility to support the day to day administration of the Customer Services operation. You will offer outstanding contract support and customer service in a fast-paced friendly environment and provide a continuous...

Customer Service Administrator Raunds Long term ongoing temporary Full-time hours £12.85 per hour (will increase after 12 weeks) Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we'd like to hear from you ASAP. Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future. Key responsibilities & duties of the Customer Service Administrator include: Dealing with enquiries from customers over the...

Customer Service Advisor Reports to: Branch Manager / Area Operations Manager Location: Bedford Department: Customer Service / Operations Join Our Team Our Client is looking for an experienced customer Service Advisor to join their growing team. If you're passionate about delivering exceptional customer service, enjoy building strong customer relationships, and thrive in a fast-paced environment, we'd love to hear from you. As part of our ambitious growth strategy, our goal is to triple the number of repeat customers over the next five years. This role is central to achieving that ambition by ensuring every customer receives outstanding service, expert support, and a seamless experience from enquiry through to order fulfilment. The Role As a Customer Service Advisor, you'll be the first point of contact for many of our customers, providing a friendly, professional, and efficient service across a broad range of products. You'll process customer orders, manage enquiries,...

Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service  Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways...

Customer Service Advisor - £14 per Hour + Overtime Location: Coalville, Leicestershire The Recruitment Group is looking for enthusiastic, confident and customer-focused Customer Service Advisors to join a friendly team supporting a range of exciting fundraising projects. This is a fantastic opportunity for someone who enjoys speaking to people, solving problems and providing excellent customer service. You'll be a key point of contact for both clients and customers, helping to resolve queries, manage complaints and ensure everyone receives a positive experience. If you're a great communicator, naturally helpful and thrive in a busy environment, we'd love to hear from you! Pay & Benefits: . £14.00 per hour . Weekly pay . Overtime paid after 45 hours per week . Full-time temporary contract . Additional Saturday shifts may be available . Friendly and supportive working environment . Fun team activities throughout the contract . Full training provided Working Hours:...

We're Hiring! Customer Service Advisors ✨ Based in Birmingham Hours between 8:00am and 6:00pm, Monday to Friday (38 hours per week) £12.71 per hour Temporary ongoing contract (Approx. 8-9 Weeks) Start Date: Monday 10th August 2026 Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment and love the buzz of solving problems and making someone's day better? If so, we'd love to welcome you onboard as a Customer Service Advisor! 🚀 What's the Role All About? As a Customer Service Advisor, you'll be the friendly voice and helpful hand supporting our Midlands customer base during the busy back-to-school season. You'll be handling inbound calls, emails, and social media messages - answering questions, resolving issues, and making sure every customer feels valued and supported. This is your chance to shine in a role where no two days are the same, and your efforts truly make a difference! 🌟 What You'll Be Doing Chatting with customers...

Customer Service Administrator Location: Evesham Contract Type: Temporary (for up to 12 months, subject to business requirements) Start Date: ASAP About the Role We are looking for a highly motivated and customer-focused Customer Service Administrator to join our clients team in Evesham. As the central point of contact for customers, you will play a key role in delivering an exceptional customer experience while managing the end-to-end order process. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about providing outstanding service. You will work closely with both customers and internal departments to ensure orders are fulfilled efficiently and customer expectations are consistently exceeded. Key Responsibilities Manage the complete order process from receipt through to delivery using CRM and ERP systems. Work closely with Planning, Supply Chain, Production, Logistics, Finance,...

Customer Service Advisor Milton Keynes | Temporary to Permanent School-Friendly Working Hours: 9:00am - 3:00pm £12.85 per hour Are you looking for a role that fits around the school run and family life? Tate Recruitment is seeking friendly, professional Customer Service Advisors to join a busy and supportive customer experience team in Milton Keynes. With school-friendly hours, a welcoming team environment and a clear pathway to a permanent role, this is an excellent opportunity for parents returning to work or anyone seeking a better work-life balance. Working Hours 9:00am - 3:00pm Working either: Tuesday to Saturday, or Sunday to Thursday Pay Rate £12.85 per hour Start Date Monday 7th September Training Successful candidates must be available to attend a two-week training programme: Monday to Friday, 11:00am - 8:00pm Please note: Full attendance during training is essential, and no holidays can be taken during the first six weeks of employment. The Role As a...

Evening Customer Service Advisor Milton Keynes | Temporary to Permanent | Immediate Start £12.85 per hour + Evening Premium (£15.42 per hour from 7pm to Midnight) Are you passionate about delivering exceptional customer service? Do you enjoy helping customers and being part of a fast-paced, supportive team environment? Tate Recruitment is currently recruiting for Evening Customer Service Advisors to join a leading customer experience centre based in Milton Keynes. This is an excellent opportunity to secure a long-term role with a highly successful organisation, offering a clear pathway to a permanent position and fantastic employee benefits. Working Hours Choose from one of the following shifts: 6:00pm - Midnight 3:00pm - MidnightWorking either: Tuesday to Saturday, or Sunday to Thursday Pay Rate £12.85 per hour up to 7pm £15.42 per hour from 7pm to Midnight Start Date Monday 7th September Training Successful candidates must be available to attend a mandatory two-week...

Customer Care Coordinator Northampton | Immediate Start | Long-Term Temporary Role £16.60 per hour | 37.5 hours per week | Monday to Friday Are you passionate about delivering outstanding customer service and building strong customer relationships? We're looking for an organised and proactive Customer Care Coordinator to join a busy and supportive team on a long-term temporary basis. This is a fantastic opportunity for someone who enjoys a varied role, thrives in a fast-paced environment, and takes pride in providing a first-class customer experience. What you'll be doing: Managing customer enquiries and providing exceptional customer service. Building and maintaining positive relationships with customers. Supporting customer onboarding and ongoing account management. Completing weekly compliance calls and accurately recording outcomes. Ensuring compliance processes are completed in line with company procedures. Liaising with internal teams to resolve customer queries...

Customer Support Advisor A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment...

Italian Speaker in Customer Service Location: Northampton (Must be able to commute to the office) Contract Role Working Pattern: * Monday to Thursday: 7:00 AM - 4:00 PM (In-office, 4 days)Friday: 7:00 AM - 2:00 PM (Work from home) Salary: Up to £32,000 per annum (Depending on Experience)Start Date: ASAP About the Role Due to our client's continued business expansion, we are looking for a dedicated Customer Experience Representative fluent in Italian to provide potential and existing customers with exceptional service. You will play a key role in identifying customer needs, responding to queries, and collaborating with internal departments to optimise customer service, build brand awareness, and drive our new digital strategy. Key Responsibilities Developing new sales opportunities using outbound emails, calls, and lead follow-ups. Explaining and demonstrating the functions and features of products and services. Managing the complete sales process from initial lead to...

Helpdesk Infrastructure Engineer Northampton (Need to be a car driver) £35,000 - £40,000 (depending on experience) Full time: Monday to Friday, 9:00am – 5:30pm (37.5 hours per week) ASAP Start About Us We are a friendly and growing team, offering a great opportunity for an IT professional to develop their career while working with a wide range of customers and technologies. The Role We are seeking a Helpdesk Infrastructure Engineer to join a supportive and forward-thinking IT team. This is an excellent opportunity for an IT professional to expand their technical knowledge while working with a diverse range of systems, customers, and technologies. The successful candidate will provide day-to-day technical support, helping customers resolve issues and ensuring their IT environments continue to operate effectively. The role will cover a variety of technologies, including Microsoft 365, Azure, Windows Server, networking, and cloud-based solutions. The position will...

IT Engineer (Short Term Contract – 8 weeks) We are looking for a proactive and detail-oriented IT Engineer to join our growing team. This is a hands-on role supporting the preparation, configuration, and deployment of IT equipment for our clients while ensuring the highest standards of quality, organisation, and customer service. The successful candidate will play a key role in delivering reliable IT solutions by configuring new equipment, maintaining accurate records within our CRM system, managing workshop inventory, and ensuring all equipment is tested and ready for deployment. Key Responsibilities Set up and configure new IT equipment to meet client specifications. Install and configure end-user devices, including desktops, laptops, monitors, and peripherals. Perform comprehensive quality assurance checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk...

Pay: £13.50 per hour Job Description: Part-Time Telesales Representative – Milton Keynes Are you confident, friendly, and enjoy speaking with people? We're looking for a motivated Part-Time Telesales Representative to join our client's team and help generate new business opportunities within the spa industry. About the Role You'll be contacting prospective customers from an established database to introduce our company and range of products. This is a relationship-building role focused on identifying opportunities rather than hard selling. Your responsibilities will include: Introducing our company and products to potential customers. Offering to email our latest product catalogue. Identifying any current requirements and arranging quotations where appropriate. Confirming and updating customer contact details, including the key decision-maker. Making follow-up calls when appropriate (unless a customer has requested not to be contacted). A full database, including contact...

Student Fees Adviser (Temporary) Start Date: 24th August 2026 End Date: 16th October 2026 Pay Rate: £13.45 Fully onsite for training (1-2 weeks) then x1 a month on campus Milton Keynes, MK7 6AA Full-time, 37hrs per week: Monday-Friday working pattern, 9:00am-5:00pm (4:30pm finish on Fridays). Do you have a background in customer service and administration? Are you confident speaking with customers over the phone and helping them navigate processes? If so, we would love to hear from you. We are looking for Student Fees Advisers to join The Open University's Student Fees team, supporting a new project that helps students understand their funding options and complete their applications successfully. Duties: Supporting students with their fee and funding applications, via phone. Guiding students through the application process and explaining eligibility requirements. Completing administrative tasks and updating student records accurately on the CRM systems. Managing call-backs and...

Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying £27k - £29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Aged Debt Supervisor Bournville, West Midlands 6 Month Contract £20.35 per hour Responsibilities: * Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries * Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed * Conduct Overdues/Invalids meetings with Commercial * Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received * Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer * Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle * Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends * Liaise...