10 jobs found in Norwich

Full-Time Customer Service Administrator - Immediate Start Shifts: * Main shift: 9:00am - 5:00pm * Flexibility required to occasionally work 8:00am - 4:00pm when needed Contract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office based Start Date: Monday We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please apply...

Customer Service Assistant- Cambridgeshire County Council– PE13 2JD 3 months 37 Hours Per Week I am currently representing Cambridgeshire Country Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Customer Service Assistant at Awdry House, Ramnoth Road, Wisbech, Cambridgeshire, PE132JD The hours are Monday - Thursday 8.45am - 5pm and Friday 8.45am - 4.30pm. Awdry House, Ramnoth Road, Wisbech - office based only, no hybrid opportunities. Shortlisted CV will be invited to an assessment (writing) and if successful face to face interview. Key Accountabilities * Deliver a professional, customer-focused reception service, managing a wide range of duties and ensuring enquiries are resolved in line with the council’s Customer Service Standards. * Provide an efficient and effective multi-channel...

Customer Service Advisor Location: Shelton, Shrewsbury Pay: £14.37/hour (£27,647.88 PRO-RATED) + unlimited overtime (time & a half) Hours: Between 8am–6pm weekdays + 1 in 4 Saturdays (8am - 2pm, with a weekday off) Training: Monday to Friday, 9am - 5pm Contract: 10 months (with strong temp-to-perm potential) The Role: Join our clients Customer Service team and be the voice of support for customers. You’ll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. What You’ll Do: Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way. Schedule repair jobs and manage contractor visits. Handle queries, complaints, and payments with professionalism and empathy. Keep records accurate and up to date across multiple systems. What We’re Looking For: Call centre background and excellent communication...

Customer Service Advisor Hybrid 2/3 split  13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional...

Customer Service Co-ordinator Northampton, NN3 Monday to Friday 08:30- 16:00 / 09:00-16:30 £14.50-£16.00 per hour Interaction Recruitment for a Customer Service Co-ordinator to join our clients busy Production site in Northampton. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business. PLEASE NOTE THAT THIS IS NOT DEFINITELY TEMP TO PERM BEFORE YOU APPLY. Responsibilities Manage customer expectations regarding order placement and delivery in line with agreed SLAs. Utilise the customer dashboard daily to maintain balance across the order book. Manage stock levels in line with quarterly agreed targets, balancing OTIF, production capacity and aged stock. Oversee the order book in coordination with transport planning to ensure timely delivery while minimising cost to the business. Build and maintain strong customer relationships to support sustained business levels. Ensure full...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Spencer Clarke Group are seeking a Customer Services Operations Lead for a Local Authority Client in North London. In this role, you will lead Customer Services, enabling staff to deliver seamless, resident-focused support across all channels while driving continuous improvement. Duties: Lead day-to-day customer service operations across all channels. Support and develop the operational workforce. Drive improvements in processes, technology, and performance. Monitor and report on service quality and customer satisfaction. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in leading customer service or operations teams. Strong knowledge of multi-channel service delivery (face-to-face, phone, digital). Experience driving process, performance, and service improvements. Skilled in managing staff, performance, and stakeholder relationships. What's on offer: Salary: £370 per day *may negotiate higher for...

Project Administrator 3 month Contract (Likely to be extended another 3-6 months) Location: Dartford (Office-based) Rate: £130 per day (Inside IR35) We are recruiting for an IT service company looking for admin staff to work in their office supporting a device Refresh Project. This role is suited to someone who is hardworking and has good attention to detail. This is an administrative role supporting device collection activities. Key responsibilities include: Making outbound calls to users to arrange device deliveries and collections Updating and maintaining spreadsheets Tracking Proof of Deliveries (PODs) Managing tickets on the customer system (service now) General administrative support as required Skills Required: Confident on the telephone Good organisational skills Basic Excel / spreadsheet experience You will need to either have BPSS (within the last 6 months) or be put through it before starting. If you're available and would like to learn more, please...

Job Title: Microsoft Dynamics 365 Technical Consultant (D365 CE) Salary: £425–£500 per day (Outside IR35) Location: London – Hybrid working (2–3 days per week in the office) Work Type: Contract (6 months initial, strong likelihood of extension) Role: An enterprise organisation is undergoing a long-term transformation of its Microsoft Dynamics 365 Customer Engagement platform and is seeking an experienced Technical Consultant to support and shape this journey. This is an opportunity to join a well-established programme with ongoing investment, where Dynamics 365 sits at the centre of critical business processes and future roadmap decisions. The role offers exposure to complex, enterprise-scale delivery with a clear focus on building robust, scalable solutions rather than short-term fixes. Responsibilities: Design, develop, and deliver custom solutions across Microsoft Dynamics 365 CE/CRM. Build and maintain plugins, workflows, and extensions using C# and .NET. Deliver...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...