19 customer service jobs found in Nottingham

A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:00 - 19:00 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 2 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

French or German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits: Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities: Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a French Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional customer service...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks whilst training £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00 - 18:00Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional customer service across...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: £ (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets...

Digital Service Manager - Contract Opportunity Location: North Nottingham Contract Type: 4-month contract Day Rate: DOE Start Date: ASAP IR35 Status: Inside IR35 About the Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee service management processes to support digital services. Collaborate with internal teams and external partners to maintain service quality and performance. Deputise for the Lead Service Manager when required. Manage risks associated with system changes and releases. Lead supplier and contract management, ensuring compliance with legislation and best practice. Drive cost savings and process improvements year-on-year. Support and mentor junior team members. Essential...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....

We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls and 700 emails per month, supporting end users and ensuring incidents are logged, managed, and resolved efficiently. Training will take place on-site in Nottingham for at least two weeks, with side-by-side shadowing until you’re confident working independently. Once fully trained, you’ll move to a hybrid model — 2 days in the office and 3 days from home. Day-to-Day Responsibilities * Handle incoming calls and emails via Genesys, logging incidents into ITSM. * Aim to resolve issues at the first point of contact wherever possible. * Perform queue management and take switchboard overflow calls when needed. * Collaborate closely with your teammates to ensure a consistent, high-quality service. Skills & Experience * Excellent customer service and communication skills...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life / support milestones for our...

Customer Estate Planning Advisor (Call Service Representative) Pay Rate: £12.60 per hour (weekly pay) Contract Length: 6 months Start Date: ASAP Location: Bristol or Sheffield City Centre Background Checks: DBS and Basic Credit Check Required We are recruiting on behalf of our client for motivated and customer-focused Call Service Representatives to join their expanding Estate Planning Advisory team. As the first point of contact for many of their clients, you'll handle each call with empathy and professionalism, delivering a service the team can be proud of. Our client is passionate about developing their people. In this role, you'll gain hands-on experience within a legal environment, benefit from ongoing training, learn about succession planning, and strengthen your customer service and sales skills. Whether you're starting a career in law or simply have a passion for providing great customer service, this role offers the opportunity to grow-whether that's into legal work,...

Job Title: 2nd Line Helpdesk support specialist Location: Leeds, UK (onsite) Day Rate: £200 Contract Type: (6 Months – Outside IR35) Overview: Chapman Tate is seeking a highly skilled Technical Centre Specialist to provide second-level support and act as a backup for our clients AI helpdesk function. This role will cover all standard software and hardware for staff deployed both internally and at client locations. You will be responsible for diagnosing, evaluating, and resolving technical issues efficiently and professionally, ensuring a high level of customer satisfaction. This role also involves accurate documentation, monitoring issues to resolution, delivering technical training, and supporting our clients’ personnel and customers. A strong commitment to our client values and customer service excellence is essential. Key Responsibilities: * Provide quality technical support to internal and external customers while upholding company values. * Deliver product...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are recruiting 2x 6 Month Fixed Term Contracts. The main purpose of this role is to provide an efficient, robust customer focused service in the delivery of DMC in line with Awaabs Law. To effectively case manage the end-to-end job delivery highlighting any delays or issues and proactively contacting the customer and escalating where appropriate to the Technical team leader. To be the single point of contact with the customer for a case and work in partnership with the surveyor to seek resolution for the customer and property...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required This role is initially temporary, however if you also speak fluent English then there could be further opportunities. If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch