5 management jobs found in Nottingham

We are working with a superb forward thinking business who are currently looking for an experienced individual within both areas of Customer Service and Administration to work within a small team and provide excellent customer service. The goal of the role is to increase customer satisfaction, loyalty, and retention and to meet minimum customer expectations and will provide an initial 12 months cover for maternity. Within this position, you’ll be: Taking customer phone calls, dealing with queries and handling complaints Assisting with the completion of orders, identifying anything required and helping plan deliveries Resolving customer complaints by providing appropriate solutions and alternatives within the time limits and following up to ensure a successful resolution Keeping accurate records of customer interactions, processing customer accounts and archiving documents Identifying and assessing customer needs to achieve satisfaction Providing information on both product and...

Temporary Customer Service Administrator Alfreton Temporary with the opportunity to become permanent Part Time, 20-25 hours per week Weekly Pay , £13ph  SF Partners are currently recruiting for a Temporary Customer Service Administrator to join a busy and friendly service department. This is an excellent opportunity for someone looking for a long-term opportunity, with the potential to become permanent for the right person. You'll be joining a well established team with a wealth of experience, supporting engineers and customers with day-to-day service administration. If you enjoy a varied role, speaking with customers and keeping everything organised, this could be a great fit. The role Handling incoming customer enquiries via phone and email Providing administrative support to the service department Managing customer assets and updating information accurately on the system Raising quotations for extended warranties and service contracts, then following these through...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Local authority in Northamptonshire are currently looking for an experienced repairs surveyor for initially three months. Purpose of the job •Provide effective line management to the appropriate Trades, Gas/ Electrical, Planned Maintenance, compliance and Business Support functions, indelivering a high quality customer based service. •Ensure financial compliance with the clients procedures. •Maintain work procedures and systems which ensure that an effective, efficient and accountable service is delivered. •Ensure your service area responsibilities are properly coordinated across workareas and fit for purpose in order to meet both the Councils and its customers.expectations. •Determine priority, programme work and supervise a number of trades persons staff. •Plan own workload and develop systems of work. •To create, review and update health and safety policies and procedures in conjunction with the Health and safety team. •To provide professional advice and recommendations to...

Aged Debt Supervisor Bournville, West Midlands 6 Month Contract £20.35 per hour Responsibilities: * Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries * Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed * Conduct Overdues/Invalids meetings with Commercial * Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received * Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer * Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle * Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends * Liaise...