3 jobs found in Oldbury

Customer Service Advisor £12.21 per hour plus monthly bonus 40 hours per week Monday to Friday 8am-6pm, Saturday 9am-5.30pm (rota based, 5 shifts per week) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible....

Job Title: Temporary Experienced Customer Service Consultant Location: Wolverhampton Job Description: We are seeking a Temporary Experienced Customer Service Consultant to join our team in Wolverhampton. The ideal candidate will have a strong background in customer service, with excellent skills in handling queries and front of house operations. Key Responsibilities: - Provide exceptional customer service by addressing and resolving customer queries efficiently.- Manage front of house duties, ensuring a welcoming and professional environment for all visitors.- Utilize various programmes to assist in customer service operations and maintain accurate records.- Demonstrate excellent telephone manner to handle inbound and outbound calls effectively.- Collaborate with team members to ensure a seamless customer experience. Required Skills and Experience: - Proven experience in a customer service role.- Strong communication and interpersonal skills.- Proficiency in relevant...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...