55 jobs found in Ormskirk

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

Customer Service Advisor Manchester City Centre £14.50 per hour 37.5 hours per week (Monday - Friday) Start Date: 1st June 12-week temporary contract (potential for extension) ________________________________________ The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service. ________________________________________ Key Responsibilities * Handling inbound and outbound customer enquiries via phone and email * Providing professional and efficient support to resolve customer queries * Updating customer records accurately on internal systems * Investigating and resolving issues in a timely manner * Working collaboratively with internal teams to ensure a high level of service delivery * Maintaining compliance with company policies and data protection standards...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

This is an exciting opportunity for a Temporary Customer Service Advisor to provide exceptional support within the not-for-profit sector. This role, based in Stockport, involves working flexible shifts, including days and nights, to ensure the delivery of outstanding service. Client Details The organisation is a well-established not-for-profit entity committed to delivering high-quality support and services to its community. As a medium-sized organisation, they focus on making a meaningful impact and providing excellent customer care. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment or customer...

Join Our Team as an Operations Manager (Collections)! Are you a dynamic leader with a passion for operational excellence in the financial sector? We're seeking an enthusiastic Operations Manager, if you're ready to take your career to the next level in a stimulating environment, we want to hear from you! About Us: We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we're looking for a talented individual to help us enhance our collections operations. Position Details: Job Title: Operations Manager (Collections) Contract Type: Permanent Annual Salary: Up to £35,000 Working Pattern: Full Time Driving Required: Yes What You'll Do: As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include: Managing day-to-day operations of the collections team to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Admin - Planning (Temp to Perm) Leeds - LS10 £12.71 per hour Full-time | 40 hours per week between 7am - 7pm Hybrid IMMEDIATE START - Interviews being held from Tues 26th May We're currently recruiting for a Customer Service Admin in the planning dept. This to join a well-established company based in Leeds (LS10). This is a temp-to-perm opportunity, ideal for someone with administrative and customer service skills who is looking to secure a long-term role with a reputable organisation. The Role: * Managing customer enquiries via phone and email * Scheduling and coordinating planning activities efficiently * Updating internal systems and maintaining accurate records * Liaising with internal teams to ensure smooth day-to-day operations * Delivering a professional and efficient customer experience at all times What We're Looking For: * Strong communication and organisational skills * Previous administration and/or planning experience preferred * Good...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Customer Service Advisor | Temp-to-Perm | Telford | £12.71ph Monday – Friday | 9:00am – 5:00pm We are recruiting for a growing healthcare e-commerce company looking for a compassionate and professional Customer Service Advisor to join their friendly team. This is an excellent opportunity for someone who thrives in a fast-paced environment and understands the importance of empathy, patience, and professionalism when supporting customers. The Role You will be the first point of contact for customers, handling a high volume of inbound calls and assisting with enquiries relating to orders, payments and general support. You will play a key role in delivering an outstanding customer experience while ensuring all customer information is handled securely and compliantly. Key Responsibilities * Managing a high number of incoming customer calls daily * Providing professional, empathetic and patient customer support * Processing card payments over the phone in line with GDPR and...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

IT Service Desk Support - Temporary Opportunity North Nottinghamshire Full Time | Temporary Assignment Up to £30,000 dependent on experience. We are currently recruiting for 2 temporary IT Service Desk Support staff to join a busy and supportive organisation based in North Nottinghamshire. This role will involve providing first-line IT support across the business, assisting users with technical issues, logging support tickets, and ensuring IT queries are resolved efficiently. Key responsibilities: Acting as the first point of contact for IT support queries Logging and managing helpdesk tickets Supporting users with password resets, Microsoft 365, login issues, printers, and basic troubleshooting Assisting with laptop and hardware setup Escalating more complex issues to the wider IT team Providing excellent customer service and user support at all times Supporting a fast-paced IT environment with a proactive approach Ideal candidates will have: Previous IT support or...

Customer Service Advisor £12.71 per hour plus monthly bonus 37.5 hours per week Monday to Sunday 7.30am – 10pm (rota-based) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging...

Customer Service Advisor £12.71 per hour plus monthly bonus 4-on-4-off: 5pm-10pm Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging call outs -Dealing with distressed or upset...

Income Collection Assistant Walsall £14.82 - £15.31 per hour To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. Role specific duties and accountabilities: Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures.  Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and...

Customer Service Advisor (Ongoing) Location: Swadlincote / Church Gresley  Pay Rate: £12.71 per hour Hours: Monday to Friday, 8:00am – 5:00pm (1 hour unpaid break) We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced Collections Team based in Church Gresley. This is an ongoing temporary opportunity ideal for someone with strong communication skills, a professional telephone manner, and a positive, proactive attitude. Key Responsibilities: Responding to customer enquiries via telephone and email in a professional and timely manner Resolving customer issues and complaints efficiently and effectively Acting as the main point of contact for external hauliers experiencing collection issues on customer sites Handling challenging situations confidently while ensuring excellent customer service Maintaining accurate records of customer interactions, resolutions, escalations, and process updates Providing accurate information regarding...

2nd Line IT Support Engineer Location: Birmingham (Hybrid) Contract: 12 Month Fixed Term Contract Salary: Competitive Working Pattern: Monday – Friday (Standard Office Hours) We are currently recruiting for an experienced 2nd Line IT Support Engineer to join a busy IT Service Desk team on a 12-month fixed term contract. This is an excellent opportunity for a technically skilled support professional who enjoys troubleshooting a wide range of IT issues and providing high-quality customer service in a fast-paced manufacturing environment. Key Responsibilities: * Provide 2nd line technical support for escalated IT incidents and service requests * Troubleshoot and resolve issues across Windows 10/11, laptops, desktops, and peripherals * Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive * Manage user accounts and permissions via Active Directory and Azure AD * Support VPN, remote access, and MFA authentication tools * Diagnose and...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Accounts Receivable Representative Location: Loughborough Pay Rate: £19.97 Shifts: Monday - Friday 8:00 - 16:00 Mon, Tue and Wed onsite (36.25 hours paid per week) Contract - 12 Months The Accounts Receivable Representative will work independently to ensure transactional excellence in Accounts Receivable. This role requires intermediate to advanced knowledge and experience in AR. The representative will collaborate with various external and internal partners, such as Customers, Customer Services, IT, Commercial Sales, Commercial Finance, Accounts Payable, and General Ledger Teams. The primary focus is on driving daily collections activities to achieve collection efficiency, percent past due, DSO, and bad debt goals. Key areas of accountability/ responsibilities: Within the role of Accounts Receivable Representative, you will primarily be responsible for the following: *Collecting invoices: Pre-call/prepare/send statements with current invoices, call on past due invoices,...