11 jobs found in Orpington

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and...

Job Title: Deskside Support Analyst 📝 Engagement: Full-time, Fixed-Term contract 🌏 Location: London ⌚ Working hours: Shift pattern between (Apply online only) and (Apply online only) 💰 Salary: Up to £33,000 per annum, pro rata, plus bonus About the role We are seeking an experienced and customer-focused Deskside Support Analyst for a fixed-term contract position. Based full-time at our client’s Saffery London Office, you will be an integral member of the onsite support team, delivering high-quality IT support and ensuring an exceptional customer experience through a professional, proactive, and personalised service. The role involves providing deskside support, troubleshooting hardware and software issues, supporting end-user devices and applications, and working closely with users to resolve technical problems efficiently. You will work 38.75 hours per week, Monday to Friday (excluding Bank Holidays), on a shift pattern of either 08:00–16:45 or 09:00–17:45, depending on...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...

Customer Support Agents Office based in central Redhill, first 3 months office based, then hybrid working Temporary - 6 months Monday to Friday - 9am - 5pm £13.50 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Financial Support Agents to provide administrative support to customers across a range of finance products, including customers who may be experiencing financial difficulty. This is an excellent opportunity for someone with good attention to detail, strong organisational skills, and a positive approach to customer service to build experience within a regulated financial services environment while developing knowledge of financial support and recovery processes. About the role The role is primarily focused on the accurate and timely administration of customer accounts. This includes processing correspondence, updating customer records, managing workflow queues, and supporting specialist activities such as...

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone....

Customer Service Representative ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of networks. It is an exciting time to join us here at ESP as we go from strength to strength. Be part of a team and company that will allow you to grow and develop your career. This role is a 3 month fixed term contract with a chance of converting into a permanent position. Our working hours are Monday – Friday 9am – 5pm. Role responsibilities include: Handling customer inquiries via phone & email. Maintaining and updating customer records in our core system. Proactively calling vulnerable customers to support them in the event of power loss. Accurately logging all customer interactions. Liaising with sub-contractors and customers to...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £30,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

Job Title: Service Advisor Location: Ealing, fully office based Hourly rate £19.46 PAYE / £25.34 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team. As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience. About the Role In this varied and rewarding position, you will: Act as the first point of contact for customers visiting community hubs and council locations. Provide accurate information, advice, and guidance on a...

Job Title: Customer Service Officer - Council Tax & Housing Benefits Location: Ealing, W5 2HL - Hybrid working (2 days Office, Tuesdays & Wednesdays) Hourly rate £20.96 PAYE / £27.33 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are looking for a Council Tax & Housing Benefit Customer Service Officer to join our Customer & Transactional Services team. In this customer-focused role, you will be the first point of contact for residents, providing expert advice and support on Council Tax, Housing Benefit and Council Tax Support enquiries. You will play a key role in helping customers understand their accounts, manage payments, access benefits and utilise online services. Key Responsibilities Handle a high volume of telephone and customer enquiries relating to Council Tax, Housing Benefit and Council Tax Support. Provide clear, accurate and professional advice...