14 jobs found in Polegate

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams in line with service level agreements. Main Duties: * Logging, managing and resolving IT incidents and service requests * Providing first line support for desktops, laptops, printers and standard software * Escalating complex issues to appropriate technical teams * Maintaining accurate records of all activity on the ticketing system * Supporting user account management including...

Customer Services Assistant (​Ongoing Temporary) Edenbridge Immediate Start Available Are you an experienced Customer Services professional looking for your next opportunity? We're recruiting on behalf of our client for a Customer Services Assistant to join their busy, friendly team on an ongoing temporary basis. This is a fantastic opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong relationships with business customers. The Role You'll be at the heart of the customer journey, ensuring enquiries, quotations and orders are handled efficiently while delivering first-class service every step of the way. Your responsibilities will include: - Managing customer enquiries and providing timely responses. - Preparing quotations using internal systems. - Coordinating with planning to ensure delivery schedules are met. - Keeping customers updated on order progress and any changes. - Recording customer feedback and supporting continuous...

Customer Service Specialist 12 Month FTC Location: Chatham Salary: £24,800 Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 3 days per week. We are currently seeking a Customer Service Specialist to join a friendly, supportive team. What you'll be doing: Resolve routine enquiries or escalate complex issues Respond to email queries Maintain accurate customer records and documentation Support daily administrative tasks and team workflows Liaise with internal departments when requiredWhat they're looking for: Strong communication and customer service skills Good administrative ability and attention to detail Confidence using multiple systems and working in a process-driven environment A proactive approach with the ability to multitask and prioritiseIf you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you! Apply today with your CV or contact us for more information! Huntress Search Ltd acts...

My well established Client is urgently recruiting for a proactive and customer-focused IT Technician to join their team for an initial 8 weeks, possibly longer and possibly permanent. Reporting to the Technology Lead and Service Delivery Lead, you'll provide first-line IT support, help maintain their IT infrastructure, and assist with the delivery of technology projects across the business. Key Responsibilities Provide first-line IT support via phone, email and the helpdesk system. Troubleshoot hardware, software and user issues, escalating where necessary. Manage IT helpdesk tickets, ensuring timely updates and resolutions. Support user onboarding and offboarding, including device setup, account creation and access management. Maintain IT asset registers, software licences and equipment inventories. Prepare, redeploy and manage IT equipment, ensuring adequate stock levels. Liaise with third-party suppliers and service providers. Monitor mobile device and router usage and carry...

Courier Trainer (Immediate Start) Locations: Maidstone, Lakeside, Basingstoke, Newbury, Oxford Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning...

Japanese Speaking Customer Support Specialist (Temporary) Location: Hybrid - London (likely to become fully remote) Pay: £14.00 per hour(Day Shift) £15.00 per hour(Night Shift) Start Date: Expected 13th July (subject to change) We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary project supporting a major data breach response campaign. This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. Initially, the role will be hybrid from either our Ringwood or London office, although it is expected to move to remote working shortly after the project begins due to the shift patterns. The Role As a Customer Support Specialist, you will be the first point of contact for Japanese-speaking customers who have questions following a data security incident. Working within a busy contact centre...

IT Support Engineer – 6-month contract – Woking My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. As you'll be supporting both office and manufacturing users, this role requires someone who is happy working on-site, moving around the business, setting up equipment, and carrying out physical deskside support when required. Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer service and communication skills. Strong...

Your new company A global fashion company based in the heart of London, creating stylish and innovative items. This client is looking to bring in a Credit Controller on a 3-month temporary contract, with the potential for the contract to be extended. The client is looking for someone to start ASAP, so candidates must be immediately available. Working hours: 9-5:30pm Working pattern: 3 days in the office, 2 from home. Location: London Your new role Maximise cash collection by building relationships with internal and external stakeholders. Investigating and resolving credit risks and problem accounts. Adhering to the company credit policy. Frequently communicate with the sales team to define payment plans, and prepare ad hoc reports. Support the Credit Manager by preparing monthly aged debt, DSO, cash flow, overdue debt etc. reports. Accurate management accounts and journal preparation. Customer invoicing. Support the shared service centre to reconcile payments. What...

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm.  Parking available, offices are in Henley-on-Thames  Due to the nature of the financial services; a background and credit check will be required.  Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities Reception Welcome all visitors, creating a positive and professional first impression Register visitors using the visitor management system and notify hosts promptly Ensure all visitors are directed appropriately within the building Follow procedures to contact alternative representatives if the host is unavailable Arrange taxis and executive travel as required Maintain a clean, organised, and presentable reception area Act as a point of contact for general enquiries from staff and visitors Monitor and manage the...

Courier Trainer (Immediate Start) Locations : Weybridge, Hemel Hempstead, Maidstone, Lakeside, Chelmsford, Aylesbury, Slough, Bedford, Enfield, Ipswich Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient...

job Title: D365 CE Developer (Field Service) Salary: Competitive Daily Rate Location: Remote (UK) – Home-based with occasional office/client visits if required Work Type: Contract Role: We're partnering with an innovative organisation looking to bring in an experienced Microsoft Dynamics 365 CE Developer to support a high-impact Field Service project. This is an opportunity to join a fast-paced environment where you'll play a key role in delivering enhancements, customisations, and new functionality across the D365 CE platform. If you enjoy solving complex technical challenges and making an immediate impact, this short-term contract offers the chance to work on a business-critical programme from day one. Responsibilities: Develop, customise, and configure Microsoft Dynamics 365 Customer Engagement with a focus on Field Service. Build and enhance solutions using the Power Platform, including Power Apps and Power Automate. Develop plugins, custom workflows, and...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...