10 jobs found in Porthmadog

Job Title: Customer Service Assistant Pay Rate: £14.40 per hour Location: Chester Business Park Contract : Temporary - 9 months Start Dates: 21st September 2026 Working Pattern: Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages Team. Based in our contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Customer Service Administrator - FTC 12-18 months This is an excellent opportunity to join a well-established manufacturing business, in north Herefordshire on a full time, fixed term contract basis supporting both customer service and administration activities. Acting as the key point of contact for customers, you will play an important role in ensuring orders are processed efficiently, customer queries are resolved promptly, and export documentation is completed accurately. What You Can Expect * Salary: up to £27,000 per annum * Monday to Thursday (8am – 5pm) and Friday (8am – 2:30pm), (40hours per week) with a 30minute unpaid lunch * Fixed Term Ccontract - 12months with the potential to increase to 18 months * Inhouse training and the encouragement to progress within the team What You Will Be Doing * Acting as the primary point of contact for customer enquiries and order-related communications * Monitoring customer orders throughout the production and...

Customer Service Advisor – eCommerce for our Stoke on Trent. We are looking for a friendly, proactive and customer-focused Customer Service Advisor to join a busy and growing B2C eCommerce team. This is a varied role where you’ll be responsible for providing an excellent customer experience across a range of digital marketplaces, including the company website, Amazon and eBay. You’ll support customers throughout their journey, resolving enquiries, managing orders and returns, and working closely with internal teams and external logistics partners. The Role Your day-to-day responsibilities will include: * Responding to customer enquiries via telephone, email, webchat and online marketplaces * Providing excellent customer service across website, Amazon, eBay and other digital channels * Managing customer accounts, including updating details and placing manual orders * Liaising with third-party logistics providers (3PL) to ensure orders are processed and...

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford M50- Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm £13.33 per hour (£26k) ASAP - Ongoing (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges during onboarding,...

Customer Service Representative – Aftermarket; Wolverhampton; 6-month contract; £17 PH Paye , Inside IR35 We are currently recruiting for an experienced customer service representative to work in our aerospace client’s busy aftermarket department based in Wolverhampton. The role will be based on site . The purpose of this role is to manage Military Aftermarket Spares orders from request for quotation through to invoicing, ensuring customer satisfaction, on-time delivery, and compliance with contractual requirements. The Spares Customer Service Representative acts as the key interface between customers and internal teams, supporting efficient order execution and proactive communication throughout the order process. Key Responsibilities and Duties of the role will include: Reviewing and processing customer requests for quotation. Reviewing customer purchase orders and ensure accuracy of all related documentation, and regulatory information. Acknowledging receipt of...

As a Customer Service Advisor in Oldham, you'll be the first point of contact for customer enquiries, helping to resolve issues and provide support in a professional and efficient manner. Client Details A leading manufacturing based in Oldham. Description Handle incoming customer queries via phone, email, and other communication channels. Provide accurate information and guidance to customers regarding services. Work collaboratively with other departments to resolve customer issues promptly. Maintain detailed and accurate records of customer interactions using internal systems. Identify and escalate complex issues to the appropriate team or manager.Profile A successful Customer Service Advisor should have: Previous experience in a customer service role, ideally within a similar environment. Strong communication skills, both written and verbal. Proficiency in using customer relationship management (CRM) systems or similar tools. A proactive approach to problem-solving and...

Aged Debt Supervisor Bournville, West Midlands 6 Month Contract £20.35 per hour Responsibilities: * Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries * Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed * Conduct Overdues/Invalids meetings with Commercial * Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received * Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer * Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle * Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends * Liaise...

Your new company My client is looking for an experienced, confident and highly practical First-Line Field Support Engineer to join us on an initial three-month contract. You must be able to be DBS cleared and have a clean, UK driving licence with your own transport. Expenses are paid. Your new role This is a hands-on, field-based position supporting charitable organisations across Birmingham and the surrounding areas. The successful candidate will spend a significant proportion of the working day driving between locations, resolving technical issues directly with users and completing equipment deployments and other IT support activities. This is not a traditional office-based or service-desk position. The engineer will predominantly work independently in the field and must be confident diagnosing and resolving technical problems without direct on-site support. Provide first-line technical support directly to users across multiple locations. Diagnose and resolve hardware,...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch