12 jobs found in Reading

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating worldwide for more than 35 years. We work with some of the industry's best-known companies who demand the highest standard of service. On behalf of our global client working in the aviation industry, we are currently seeking interest in the role detailed below. To be successful in your application you will need to hold UK working rights at the time of application, as well as a valid UK passport. Role: Supply Chain Specialist (Aviation MRO) Location: London Heathrow Airport Shift Pattern: Mon-Fri IR35 Status: Inside Hourly Rate: tba Contract Position 12 Months (extension/perm possible) Our client has an opportunity for an experienced Supply Chain specialist to join them on a contract basis. This is a unique opportunity to join an established Aircraft OEM providing class leading MRO support. The ideal candidate will have a background in aviation, aerospace engineering and...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Collections Executive Do you enjoy supporting people and want a role where you can genuinely make a difference? We are working with our client based in Epsom, who are looking for a compassionate and confident individual to join their Customer Outcomes team in a six month temporary position starting Monday 20th April 2026. If you've worked in customer service and want a role where you can really support customers who are struggling financially, without scripts or pressure, this could be a great fit. You'll be helping people find the right solutions with empathy, patience and professionalism. Why Join This Team? Competitive Salary Be part of a supportive, people‑focused environment. Use your skills to genuinely help customers every day. Benefit from ongoing training and development opportunities. Hybrid working offered after the initial induction period, plus access to onsite facilities, parking and company events.What You'll Be Doing: Speaking with customers who may be...

We are seeking an enthusiastic, motivated and innovative professional to join our team, specialising in the recovery of service charge income. This is a key role in ensuring leaseholders receive the right support while maximising income recovery. What we’re looking for: • Proven experience in recovering service charge income, including direct dealings with leaseholders • A basic understanding of Leasehold Law • Direct experience delivering a frontline service in a challenging housing environment • Strong IT skills with excellent written and verbal communication • Ability to advise on financial assistance, provide basic benefit advice, and make referrals to debt advice agencies • A team player who can also work independently, stay organised, and meet tight deadlines • A passion for delivering first class customer service Key responsibilities include: • Maximising recovery of service charge income, debts and arrears in line with procedures • Submitting cases to HMCS for...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Spectrum IT are recruiting for a Contract 1st Line Support Analyst to join our Eastleigh client on an initial 3-6 month contract. This is an outside IR35 role and onsite working 5 days per week. Candidates for this role must be able to be onsite daily. As 1st Line Support you will be proactive in triaging and solving IT support issues both desk side and via phone/email. You will provide IT support across multiple sites, ensuring users receive prompt and effective resolution to IT issues. Key Responsibilities Provide 1st line support via desk-side, phone, and email Log, triage, and resolve tickets within agreed SLAs Escalate complex issues to 2nd/3rd line teams where required Support end users across hardware, software, and network queries Assist with onboarding/offboarding users and device setup Key Skills & Experience: Windows 7 - 11 support Office 365 / Microsoft 365 administration Active Directory Microsoft Exchange / email troubleshooting Service Desk / ticketing...

Job title: Complaint Officer Location: Eastleigh SO50 Start Date: ASAP Contract Type: Temporary (12 weeks + potential to extend) Weekly Hours: 37 hours per week   Job Purpose   We are currently recruiting for a Complaint Officer to join a well-established Complaints Centre of Excellence. This role is key in ensuring customer complaints are handled efficiently, fairly, and with a strong focus on resolution and service improvement.   You will act as the first point of contact for customers, managing complaints from initial acknowledgement through to investigation and outcome, ensuring a high standard of communication throughout.   Key Responsibilities: Act as the first point of contact for customer complaints, managing expectations from the outset Investigate complaints thoroughly and reach fair, evidence-based outcomes Communicate decisions clearly and professionally, both verbally and in writing Build effective relationships with internal departments and external stakeholders...

Overview We're looking for a Customer Services Associate to join the team on a fixed-term basis. You'll be the first point of contact for handling queries, supporting system administration, and ensuring a high standard of service in line with regulatory requirements. Key Responsibilities Manage incoming queries via phone & email Take ownership of queries through to resolution within agreed service levels Carry out system administration and maintain accurate records Support joining, moving & leaving processes Ensure compliance with regulatory, security, and audit standards Investigate issues and maintain data accuracy Contribute to service improvements and team performance targets Skills & Experience Strong communication skills (written and verbal) Confident handling customer queries High attention to detail and organisation Ability to prioritise and work in a fast-paced environment Team player with a proactive approach Personal Attributes Customer-focused with a...

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.  This role will work with the German market, so a German speaker is required.  The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent German - written and spoken. You will have a great...

Berry Recruitment are looking for a Help Desk Operative to work at Southampton General Hospital on a maternity cover contract. You will need to be available for induction on Monday 13th and Tuesday 14th April for induction and start asap after this. You will need to be flexible with working hours as the help desk runs Monday to Sunday either 06.30-13.30 or 13.30-21.00. Hourly pay rate £12.71 Please note you will need a BASIC DBS check for this role. The hospital would also like help desk operatives to be trained as ward hosts in case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data base and following up details of action and outcome Using specific software and databasesCandidate Requirements: Computer literate including...

An experienced and dynamic Head of Revenues is required to lead a high-performing Local Taxation Revenue Collection Service. This temporary 3-month role offers the opportunity to shape strategic direction and drive improvements ahead of the permanent recruitment process. The Role The Head of Revenues will provide assurance that the Council delivers a well-managed, customer-focused service. The postholder will oversee income collection of £164m Council Tax and £98m Business Rates, managing a team of 37 FTEs with a service budget of £3m. Key Responsibilities Lead and direct all aspects of Local Taxation Revenue Collection. Drive customer-focused, fair, and innovative income collection practices. Manage and monitor overall council debt effectively. Build strong relationships with Elected Members, stakeholders, and partners. Foster a high-performing, digitally-driven, and continuously improving culture.Candidate Profile Senior-level experience in Local Taxation Revenue...

We here at Siamo Recruitment are excited to share an opportunity for you to join a thriving firm as a Customer Service Executive. Joining a high performing customer service team who are highly regarded global business in their Fairford based office.   We’re looking for an enthusiastic individual who enjoys supporting customers and thrives in a fast-paced, high-performing environment. With a lively atmosphere and strong team spirit, our client is experiencing exciting growth and, due to the regular winter peak, is seeking driven and confident communicators. This role offers an excellent opportunity to develop your customer service and office experience, handling both B2C and B2B queries while managing the customer process. Additionally, the company has a collaborative “team goal” mindset means that during peak periods, the Customer Service team will support the warehouse by helping to pick and pack orders, ensuring smooth operations across the business. Hours: Monday – Friday...