41 jobs found in Redcar

We are delighted to be recruiting on behalf of a well-established and customer-focused organisation to appoint a professional and personable Temporary Receptionist to support their Aftersales team in a short-term, high-impact role in Country Durham. This is an excellent opportunity for someone who thrives in a fast-paced, customer-facing environment and enjoys delivering outstanding service. Over a 4-week period, you will play a key role in ensuring smooth day-to-day communication with customers while supporting the wider Aftersales function. Working closely with the Aftersales team, you will be the first point of contact for customers, helping to create a positive and professional experience at every interaction. What You’ll Be Doing: * Answering and managing incoming calls in a professional, friendly and efficient manner * Taking clear and accurate messages, ensuring they are passed promptly to the relevant team members * Making outbound calls to customers to gather...

Call Centre Customer Enabling Services Advocate £13.26 PER HOUR 35 HOURS PER WEEL You will be responsible for handling Telecare alarms, providing reassurance, and co-ordinating appropriate support for our customers which is a 24/7 service. This is a vital role in ensuring the safety and wellbeing of those who rely on our services. Experience in telecare or similar support environment is desirable and familiarity with Jontek system would be beneficial. Various hours available 24 hours a day. Attracts Night Rate and Shift Allowance, dependant on hours worked

Customer Service Advisor Location: Office-based (Newcastle City) Hours: 37 hours per week Location: Tyne and Wear Working Pattern: Monday - Friday, 8:30am - 4:30pm (initially up to 12 weeks) Pay Rate: £13.69 per hour (PAYE)   About the Role We are looking for a passionate and customer-focused Customer Service Advisor to join our team. This role involves handling calls from residents across Newcastle City, delivering high-quality service, and resolving enquiries at the first point of contact wherever possible. While previous call centre experience is desirable, it is not essential—we are looking for individuals with a strong commitment to excellent customer service. Key Responsibilities Deliver outstanding customer service via telephone and face-to-face interactions Build rapport with customers to understand their needs and provide appropriate solutions Handle and resolve challenging or sensitive situations calmly and effectively Accurately record customer...

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

Role: Customer Service Representative Duration: 06 months; with the potential to convert to permanent employee after successful performance review. Location: Newcastle upon Tyne, NE27 0BY Timings: Covering between 8am - 8pm Monday to Friday, 9am - 6pm Saturday & Sunday on site Job description: Customer Service Agent based at a physical contact centre in Newcastle. The successful candidate will assist clients with inquiries specifically related to their loan accounts during a standard 37.5-hour work week. Employees must be available to work rotating shifts that include both weekdays and weekends, though the facility remains closed on bank holidays. Applicants are expected to possess prior call centre experience, while knowledge of financial services or record management is considered a plus. If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you! Please apply with a copy...

HELPDESK TEAM LEADER FIXED TERM CONTRACT ILKLEY - HYBRID WORKING UP TO £35,000 (Negotiable) THE COMPANY: We're exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support / Helpdesk Team Leader to join the team. As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service. The role does require an individual who has operated at Team Leader level within a technical environment with a high-level understanding of IT environments such as Networking. This is the perfect opportunity for an individual with good leadership expertise that is keen to learn more about IT to be able to provide hands-on support where required. THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE: As Technical Support Team Leader, you will be responsible for managing a team of Support Analysts,...

Job Title: Dynamics Developers Location: UK-based, remote apart from day-1 to collect kit Contract: Contract Duration: 3 Month rolling contract Day Rates: £480/day Inside IR35 *** PLEASE NOTE; Power Pages is essential experience needed for this role *** Brio Digital are currently supporting a consultancy working with a central government department that currently needs a Dynamics/Power Platform Developers. You will join a central government digital transformation programme modernising public-facing services through Microsoft Dynamics 365 and Power Platform solutions. What You'll Do Develop and configure Dynamics 365 modules to support public service workflows. Build Power Platform integrations, plugins, and custom workflows. Collaborate with Business Analysts and Product Owners to refine requirements. Ensure data integrity, security, and compliance with government standards. Support testing, release, and deployment processes within an agile delivery team. Contribute to...

Customer Service - Planning and Scheduling Location: Birstall/Batley (WF17) Pay Rate: £12.71 per hour - £26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter installations...

Planner & Scheduler - Smart Metering Location: Birstall/Batley (WF17) Pay Rate: £12.71 per hour - £26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter installations...

About the Role The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied. Key Responsibilities * Contact warm leads who have expressed interest in our products and services * Make outbound calls to potential clients following up marketing...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

£14.82 per hour Start: 19/01/2026 – 30/03/2026 Hours: Up to 39.5 per week (including walk-around checks) Monday to Friday, 06:45 start Additional Saturday work may be available Based in Rotherham We’re recruiting a skilled LGV Driver to support the safe and efficient collection of waste and recyclables across residential and commercial areas. You will operate a refuse collection vehicle, lead a small crew, and ensure high standards of customer service and safety at all times. Key Responsibilities * Operate a waste collection vehicle safely and efficiently * Lead, supervise and allocate duties to waste collection crew members * Carry out daily vehicle walk-around checks and complete defect reports * Update service information using the Bartec ‘in-cab’ system * Report contamination, missed collections, and service issues * Ensure compliance with all relevant Health & Safety, Drivers Hours, and environmental regulations * Perform...

Role: Customer Service Representative Contract: 3 months Location: Liverpool or Sheffield (Onsite working) Working Pattern: Full time (between 8am to 6pm - Rota basis) (7.5 hours shift - 30 minutes lunch and 2 - 15 minutes break) *** Candidates will need to be eligible and go through an SC Clearance *** Primary purpose of the role: To create better outcomes at first point of contact, within a team of call handlers providing excellent customer service on a wide range of customer queries across multiple pension schemes. Key Responsibilities Manage a high volume of calls in a timely and effective manner working towards our overall goal of delivering excellent customer service, in line with KPIs, SLA targets and quality framework. Embrace, demonstrate and support the business to embed Capita Values. Identify customer needs and obtain true nominal value to provide the right outcome. Adhere to Quality Management Systems and comply with regulations and policies set by Capita...

Our Oil & Gas Operator client is currently seeking an IT Service Support Analyst based in Barrow-in Furness offices for a period of 12 months initially.   This role will involve being based in site (on a 3/2 hybrid basis) in the Barrow-in Furness offices, therefore candidates but live with a reasonable daily commutable distance from the offices.   PAYE contract via Agency (please note that this role is not suitable for Visa sponsorship and as such candidates must have a UK Right To Work suitable for full-time work for a minimum of 12 months from the date of commencement.   What we are looking for:   Experience of delivering or providing IT user support to business customers, ideally in a larger corporate/national organisation. Experience of deploying and support desktop and laptop equipment Experience in and Oil and Gas context is desirable due to the unique characteristics of on and offshore work areas being supported. IT Service Support Analyst is responsible for...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

We currently seeking a Substance Misuse Recovery Worker for our client in Chesterfield on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3‑month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. This role is fast‑paced and heavily inbox‑focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You'll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage. Key Responsibilities Act as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role). Process customer orders and requests quickly and accurately. Manage and monitor a busy shared inbox, prioritising...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: £12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager.Your Main Responsibilities: Manage inbound calls, addressing customer queries and updating our systems accurately....