7 jobs found in Redditch

Aged Debt Supervisor Bournville, West Midlands 6 Month Contract £20.35 per hour Responsibilities: * Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries * Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed * Conduct Overdues/Invalids meetings with Commercial * Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received * Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer * Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle * Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends * Liaise...

The Results People are looking for Customer services advisors for our well-known client based in Smethwick. Location: Smethwick Job Type: Temporary to Permanent Hours: 37.5 hours per week Pay: £12.71 per hour initially, increasing to £13.27 per hour after 12 weeks Overtime: After 12 weeks, overtime may be available at £19.91 per hour About the Role We are currently recruiting for Customer Service Advisors to join a busy team in Smethwick. This is a fantastic opportunity for candidates who enjoy working with people, are confident communicating over the phone and by email, and have a strong customer-focused approach. You will be responsible for handling customer enquiries and complaints, providing excellent customer service, and ensuring queries are dealt with professionally and efficiently. Key Responsibilities Handling customer enquiries by telephone and email Dealing with customer complaints in a professional and helpful manner Providing accurate information and resolving...

Are you passionate about delivering excellent customer service? Are you confident speaking with customers over the phone and comfortable working in a busy, fast-paced call centre environment? THOMAS Professional are excited to be working in partnership with Laithwaines Wine, a leading name in the wine industry, to recruit enthusiastic Customer Service Advisors to join their call centre team on a temporary basis until the end of December 2026. As a Customer Service Advisor, you will be supporting customers primarily over the phone, as well as via email and live chat, helping with a variety of enquiries and delivering an excellent customer experience. Pay & Hours Pay: £12.71 per hour + potential bonus, subject to eligibility and applicable criteria Typically Monday to Friday, 9 am - 5 pm, however weekly hours may vary depending on business requirements. Flexibility is required to work until 6 pm on weekdays and Saturdays where scheduled as part of the weekly rota. Benefits *...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking for an experienced Service Desk Analyst to join their IT team on an initial 3-month contract. You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great opportunity for someone with strong Service Desk experience who can quickly understand technical issues, communicate effectively with users and work within agreed processes and SLAs. What You'll Do * Provide 1st line IT support via telephone and remote support tools * Log, prioritise and manage incidents and service requests * Diagnose and resolve desktop hardware and software issues * Support users with system and network access *...

2nd Line Support Engineer – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: £180–£250 per day Job Type: Full-Time Contract About the Role Our client is looking for an experienced 2nd Line Support Engineer to join their IT Service Desk on an initial 3-month contract. You'll provide professional, customer-focused 1st and 2nd line technical support across a large and varied user base, supporting desktop, mobile, hardware, software and network environments. This is a varied role offering exposure to a broad range of technologies and client environments, with the opportunity to contribute to IT projects and ongoing service improvements. What You'll Do * Provide 1st and 2nd line technical support via telephone and remote support * Resolve incidents, problems and service requests within agreed SLAs * Support desktop, laptop, mobile and other end-user devices * Diagnose and resolve hardware and software issues * Support Windows desktop and server...

Customer Service Executive (Registered Veterinary Nurse) Location: Towcester,Northamptonshire Salary: Competitive Vacancy Type: 12 Month Fixed Term Contract, Part Time (22.5 hours per week) We are seeking an enthusiastic Customer Service Executive to join our team at our scenic Northamptonshire office. This role is a 12-month fixed term contract, 22.5 hours per week. The Opportunity: * A role within a top 10 Global Animal Health player, in a market delivering consistent year-on-year growth. * Work as part of our ambitious and dedicated Customer Service team. * Enjoy hybrid working that ensures the perfect work-life balance. * Work in a stunning rural business park, complete with gym facilities, walking and running trails and on-site café. * Bring your furry friend to our dog-friendly office! The Role: * First point of contact for the Company’s customers via our careline supporting Veterinary professionals, Pet owners, Farmers, Wholesalers and Retailers, delivering a...

Customer Service & Sales Administrator - Syston Location: Syston,Leicestershire Pay Rate: £14.35 per hour Hours: Monday to Friday,standard office hours Contract: Temporary Working Pattern: Office Based SF Recruitment are exclusively partnering with a well-established client based in Syston to recruit a Customer Service & Sales Administrator on a temporary basis. This is a varied position combining customer service,account administration,sales support and coordination. You will manage relationships with existing customers,ensure agreements and renewals are processed efficiently,identify potential sales opportunities and support the smooth running of customer requirements. The successful candidate will be highly organised,commercially aware and confident communicating with customers. This would be an excellent opportunity for someone from a customer service,sales administration or account management background who enjoys taking ownership of their workload and...