5 jobs found in Ripon

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an IT Support Technician to join our existing team at our Head Office in Leeds on a 4-month fixed term basis with a salary of £9,000 (£27,000 FTE) The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years’ experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a...

Customer Service Advisor – Wakefield (WF2) £12.75 per hour (rate increase due April) Shifts: 08:00–17:30 or 08:30–18:00 Mainly Monday–Friday with some weekend flexibility required We are looking for a confident, customer‑focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a fast‑paced environment. ⭐ What You’ll Be Doing •                  Supporting customers over the phone with delivery‑related queries •                  Working closely with our store teams to schedule and coordinate direct deliveries •                  Handling customer questions, complaints and general enquiries in a professional manner •                  Tracking deliveries and updating customers on progress •                  Updating and maintaining daily routing plans •                  Using internal systems to log information accurately and...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will also be trained to work in the Returns Departments and on the Trade Counter too. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries and returns, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to...

Customer Services - nights Rawtenstall 4 on 4 off - 7.30PM  - 7am DBS required £13.99 per hour About the Role We’re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...