56 jobs found in Riseley

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]  Strong communication skills...

Customer Service Advisor Hybrid 2/3 split  13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional...

Customer Service Alarm Call Handler Location: Leicester (Office-Based) Salary: £13.14 per hour Contract: Temp to Perm Shift Pattern: You'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows: * 2 Early Shifts: 7:00am - 3:00pm * 2 Mid Shifts: 3:00pm - 11:00pm * 2 Night Shifts: 11:00pm - 7:00am This equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types. About the Role: As an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift. You'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers. Key...

Customer Service Assistant Pay: £13.26 per hr, 37 hours per week Working hours: Monday - Thursday 8.45am - 5pm and Friday 8.45am - 4.30pm Location: Awdry House site in Wisbech - fully on site - no hybrid working Length: 6 months Opus People Solutions are recruiting on behalf of Cambridgeshire County Council for a temporary Customer Service Assistant to join their Customer Services team at Wisbech. As a Customer Service Assistant you will provide a professional, welcoming, and efficient front-line reception and multi-channel customer service to the public and visitors, while supporting the wider Customer Services team with administrative tasks. Take ownership of enquiries and aim to resolve them at the first point of contact by using online resources, collaborating with colleagues, and working with Cambridgeshire County Council services and partner agencies. Ensure every interaction is customer-focused, accurate, and delivered to a high standard. The successful candidate...

Senior Associate - Systems (IT Support) Location: West London Salary: £27,500 per annum Contract: 12-Month Fixed-Term Contract Working Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities Provide L1/L2 IT support across desktop, applications, and network issues Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues Troubleshoot and resolve issues relating to core banking applications and general IT systems Monitor and manage network connectivity...

Customer Service Advisor Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station) £26,326 + Excellent Benefits Monday–Friday | No Weekends or shifts Join a Company That Values Your Growth We’re looking for Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move. What you’ll be doing as a Customer Service Advisor Handling inbound and outbound customer calls Responding to enquiries via phone, email, live chat, and online platforms Delivering exceptional customer service at every touchpoint Updating internal systems and completing accurate data entry Working as part of a supportive, fast-paced team environment What’s in it for you? Private healthcare with BUPA + Medicash plan Employee Assistance Programme for wellbeing support Death in Service & Critical Illness cover Employee discounts...

Customer Service Advisor Monday to Friday Bury St Edmunds   £12.71 per hour   On behalf of our client based on the outskirts of Bury St Edmunds we are currently recruiting for a Customer Service Advisor to join a warm and supportive team. In this role you will be the first point of contact for customer enquiries, helping to resolve issues efficiently while delivering exceptional service. This is a fantastic opportunity for someone who thrives in a dynamic, fast paced environment and is passionate about providing outstanding customer care. Main duties and responsibilities: Providing exceptional customer service, ensuring clients issues and queries are resolved Handling complaints in a friendly and professional manner   Maintaining professionalism when liaising with both customers and internal teams Being the first point of call, addressing and resolving customers queries in a timely manner Following the companies policies and procedures at all times Efficiently...

We are seeking an enthusiastic, motivated and innovative professional to join our team, specialising in the recovery of service charge income. This is a key role in ensuring leaseholders receive the right support while maximising income recovery. What we’re looking for: • Proven experience in recovering service charge income, including direct dealings with leaseholders • A basic understanding of Leasehold Law • Direct experience delivering a frontline service in a challenging housing environment • Strong IT skills with excellent written and verbal communication • Ability to advise on financial assistance, provide basic benefit advice, and make referrals to debt advice agencies • A team player who can also work independently, stay organised, and meet tight deadlines • A passion for delivering first class customer service Key responsibilities include: • Maximising recovery of service charge income, debts and arrears in line with procedures • Submitting cases to HMCS for...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

Customer Service Supervisor Swadlincote, up to £34,000 Permanent | Full time, Monday to Friday (flexible start and finish times) Office Based We're working with a growing, well-established business South Derbyshire currently looking to appoint an experienced Customer Service Manager to lead and develop their customer support function. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while driving team performance. The Opportunity... You'll take ownership of a busy customer service operation, leading from the front to ensure high standards, strong team engagement, and continuous improvement across the function. This role offers real scope to make an impact, influence processes, and shape the customer journey within a business that is continuing to expand. Key Responsibilities: -Lead, motivate, and develop a customer service team to achieve KPIs -Oversee...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: £13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skillsEssential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and outbound. Strong...

Service Desk Engineer - Central Birmingham 3 month contract £200 - £250 p/d (please note; this role is inside IR35) Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you'll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc across multiple sites. You will be working within a small and friendly IT team of very capable individuals dealing with tickets logged from internal users and resolving or escalating when required. You'll be given the opportunity to rapidly progress your career and gain exposure to 2nd line responsibilities within a well established and thriving organisation. Core responsibilities: * Provide first point of contact technical IT support - both remotely and physically * Support projects as required, such as a current laptop build and deployment project * Ensuring that issues are being...

Collections Executive Do you enjoy supporting people and want a role where you can genuinely make a difference? We are working with our client based in Epsom, who are looking for a compassionate and confident individual to join their Customer Outcomes team in a six month temporary position starting Monday 20th April 2026. If you've worked in customer service and want a role where you can really support customers who are struggling financially, without scripts or pressure, this could be a great fit. You'll be helping people find the right solutions with empathy, patience and professionalism. Why Join This Team? Competitive Salary Be part of a supportive, people‑focused environment. Use your skills to genuinely help customers every day. Benefit from ongoing training and development opportunities. Hybrid working offered after the initial induction period, plus access to onsite facilities, parking and company events.What You'll Be Doing: Speaking with customers who may be...

Description This is your opportunity to have a real impact, in the heart of your community, while working for one of the UK's most well-loved brands. Royal Mail deliver parcels every day to people throughout the country and are relied on by communities across the UK. We are now looking for Delivery Drivers to be a part of this world-class service. It’s not just about driving and deliveries. It’s checking post-boxes. Popping into post offices. Visiting our business customers at a prearranged time. Being there to collect the mail. And dropping it off at our processing centres. Sorting out your mailbags and making sure each piece gets to the right place, at the right time. You deliver much more than just letters and parcels. * This role is working Monday to Friday 11:00-18:00 * Sundays 10:00-16:00 As a Collections Delivery Driver, you will need the following: * Full UK Driving licence, with no more than six points. * Excellent customer service skills. * Upbeat and...

Aldershot Fully on site Benefits Include: A supportive and close-knit team environment. Onsite parking for convenience. Monday to Friday, office-based working hours-no weekends! Opportunity to contribute to a growing company. Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in business-to-business customer service and will play a key role in ensuring exceptional support for both new and existing customers. As a key member of the team, your responsibilities will include: Acting as the first point of contact for customer inquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Role: Contract Key Account Manager EMAE Contract Duration: 12 months Hours: 37 hours a week, offering Hybrid Location: Cheltenham Role Overview The successful candidate will manage a portfolio of airline and/or maintenance, repair and overhaul (MRO) customer accounts across the EMEA region. The role acts as a key point of contact for spare parts order management and overall customer relationship management, ensuring high levels of customer satisfaction across multiple product divisions including landing gear, wheels and brakes, and braking, steering and monitoring systems. Key Responsibilities *Manage a portfolio of airline and/or MRO customer accounts within the EMEA region and act as the primary contact for spare parts order management activities. *Maintain and develop strong customer relationships, ensuring a high level of service and satisfaction. *Coordinate with internal departments such as logistics, credit management, warehouse operations and supply chain teams to support...