7 jobs found in Romsey

Device Refresh Technician - (Contractor) About the Role The Device Refresh Team deploys approximately 330 new laptops each month across Hampshire County Council and manages the collection of outgoing equipment for disposal. The rollout operates largely through a self‑service model with minimal direct IT involvement. As a contractor, you will follow defined processes to prepare and hand over devices to staff and provide basic troubleshooting when required. You may also support the wider team with general desktop support tasks. Essential Skills and Experience Strong self‑organisation and motivation Able to assist customers who have limited technical confidence and knowledge with setting up their work‑issued IT equipment and provide basic IT support and troubleshooting. Clear and confident communication skills, both in person and by phone Ability to manage challenging customer interactions professionally Ability to follow defined processes and guidance accurately Proficiency...

Frontline Advisor Portsmouth Temp - Part Time £13.00ph ** MUST HAVE ENHANCED DBS** Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you! As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions. What you’ll be doing: * Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face. * Identifying key issues and offering guidance or signposting to relevant services. * Keeping accurate case notes and ensuring clients receive a consistent, high-quality service. * Working collaboratively as part of a supportive and passionate team. What I'm looking for: *...

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 2pm – 9pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.70 per hour (increase from 1st April)  Working 4 days per week, Friday to Monday 2pm – 9pm Temp to...

Customer Service Advisor Swindon Monday to Friday 0900 – 1700 £13 per hour paid weekly every Friday Starting early April 2026 contract until September 2027 Evoke Staffing are seeking multiple Customer Service Advisors on a contact basis to start April 2026 up until September 2026. The Customer Service Advisors will be responsible for providing customers with an efficient service via telephone, email and other channels. Duties: * Handle incoming and outbound enquiries at first point of contract through calls, email, webchat and social media channels. * Assist with any requests regarding products and services. * Process payments accordingly and accurately. * Liaise with other departments to achieve goals. * Undertake other tasks defined by line manager. * Administer all information to business systems accordingly. To secure this role, it would be a big advantage if you have previous experience working an Customer Advisor, within an office environment. It...

Customer Service Advisor Monday to Friday, 9am-17.30pm Swindon Our client is currently recruiting for a temporary candidate to join their team, this will turn in to a permanent role for the right candidate. Activities of the Role: * Offering advice and guidance to customers * Managing customer enquiries over a broad range of services, including responsibility for ensuring that further actions are taken or requested as appropriate * Liaising with manager, qualified team members, internal and external colleagues to gather information and resolve issues * To maintain effective means of communication at all times * To ensure that customers receive an excellent level of customer service * To develop and maintain a broad knowledge of service areas to ensure customers receive accurate information and a 'one stop' service for query resolution * To ensure a 'seamless' service provided across service areas through effective teamwork, attention to detail and work...

Outbound Customer Services Advisor Swindon Initially temporary with permanent potential Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Salary is dependent on experience We are currently recruiting for an Outbound Customer Services Advisor to join our client based in Swindon. Principle Accountabilities Outbound Sales: * Engage with new leads to initiate conversations * Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. * Identify customer needs and propose suitable solutions. * Consistently achieve and exceed assigned targets and KPIs. * Maintain accurate and detailed records of calls and sales activities in the CRM system. * Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: * Handle incoming calls from customers with a proactive approach to understanding their requirements. * Resolve customer concerns promptly and...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. The Role: Customer Service Executive Hours: 9am - 5:30pm Hourly rate: £13ph Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers further Ideal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong relationships with the customers Focused and achievement oriented Embodies trust, integrity and ethics inside and outside the Company Ability to multitask, prioritise and manage time effectively Customer orientation and ability to adapt/respond...