5 management jobs found in Rotherham

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls and 700 emails per month, supporting end users and ensuring incidents are logged, managed, and resolved efficiently. Training will take place on-site in Nottingham for at least two weeks, with side-by-side shadowing until you’re confident working independently. Once fully trained, you’ll move to a hybrid model — 2 days in the office and 3 days from home. Day-to-Day Responsibilities * Handle incoming calls and emails via Genesys, logging incidents into ITSM. * Aim to resolve issues at the first point of contact wherever possible. * Perform queue management and take switchboard overflow calls when needed. * Collaborate closely with your teammates to ensure a consistent, high-quality service. Skills & Experience * Excellent customer service and communication skills...

If you are a talented and experienced Telephone Sales Professional and looking for an exciting and busy role up to Christmas then our client may have just the role for you. Salary: £13.50 per hour Hours: Monday–Friday, 09:00–17:30 (with flexibility required from mid-November to mid-December) The role could and will be as a Corporate & Customer Assistant and there are several roles that will be available. Responsibilities Customer Service You’ll work closely with our Customer Service Co-ordinator to ensure smooth day-to-day operations. Key Tasks • Manage customer communications across email, telephone, and live chat. • Process orders and update dispatches across multiple E-commerce platforms • Monitor the delivery dashboard, resolve delivery exceptions, and liaise with couriers. • Process corporate and wholesale orders. • Reply to customer reviews and manage feedback. • Support with enquiries and general admin tasks. Corporate Sales You’ll play a key role in...

We are currently recruiting for a Hire Desk Controller to join our Specialist Vehicles team at our Birchwood office.  Reporting to the Customer Service Manager you will be responsible for actively contributing to the region’s performance through effective sales, customer service and administration.  You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained.   This vacancy is a fixed term contract expected to last 6-12 months.  In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores. Responsibilities include:  •    Own all inbound customer enquiries regardless of...