25 jobs found in Royal Tunbridge Wells

Customer Services Assistant (​Ongoing Temporary) Edenbridge Immediate Start Available Are you an experienced Customer Services professional looking for your next opportunity? We're recruiting on behalf of our client for a Customer Services Assistant to join their busy, friendly team on an ongoing temporary basis. This is a fantastic opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong relationships with business customers. The Role You'll be at the heart of the customer journey, ensuring enquiries, quotations and orders are handled efficiently while delivering first-class service every step of the way. Your responsibilities will include: - Managing customer enquiries and providing timely responses. - Preparing quotations using internal systems. - Coordinating with planning to ensure delivery schedules are met. - Keeping customers updated on order progress and any changes. - Recording customer feedback and supporting continuous...

Customer Support Agents Office based in central Redhill, first 3 months office based, then hybrid working Temporary - 6 months Monday to Friday - 9am - 5pm £13.50 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Financial Support Agents to provide administrative support to customers across a range of finance products, including customers who may be experiencing financial difficulty. This is an excellent opportunity for someone with good attention to detail, strong organisational skills, and a positive approach to customer service to build experience within a regulated financial services environment while developing knowledge of financial support and recovery processes. About the role The role is primarily focused on the accurate and timely administration of customer accounts. This includes processing correspondence, updating customer records, managing workflow queues, and supporting specialist activities such as...

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone....

Customer Service Specialist 12 Month FTC Location: Chatham Salary: £24,800 Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 3 days per week. We are currently seeking a Customer Service Specialist to join a friendly, supportive team. What you'll be doing: Resolve routine enquiries or escalate complex issues Respond to email queries Maintain accurate customer records and documentation Support daily administrative tasks and team workflows Liaise with internal departments when requiredWhat they're looking for: Strong communication and customer service skills Good administrative ability and attention to detail Confidence using multiple systems and working in a process-driven environment A proactive approach with the ability to multitask and prioritiseIf you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you! Apply today with your CV or contact us for more information! Huntress Search Ltd acts...

My well established Client is urgently recruiting for a proactive and customer-focused IT Technician to join their team for an initial 8 weeks, possibly longer and possibly permanent. Reporting to the Technology Lead and Service Delivery Lead, you'll provide first-line IT support, help maintain their IT infrastructure, and assist with the delivery of technology projects across the business. Key Responsibilities Provide first-line IT support via phone, email and the helpdesk system. Troubleshoot hardware, software and user issues, escalating where necessary. Manage IT helpdesk tickets, ensuring timely updates and resolutions. Support user onboarding and offboarding, including device setup, account creation and access management. Maintain IT asset registers, software licences and equipment inventories. Prepare, redeploy and manage IT equipment, ensuring adequate stock levels. Liaise with third-party suppliers and service providers. Monitor mobile device and router usage and carry...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams in line with service level agreements. Main Duties: * Logging, managing and resolving IT incidents and service requests * Providing first line support for desktops, laptops, printers and standard software * Escalating complex issues to appropriate technical teams * Maintaining accurate records of all activity on the ticketing system * Supporting user account management including...

Japanese Speaking Customer Support Specialist (Temporary) Location: Hybrid - London (likely to become fully remote) Pay: £14.00 per hour(Day Shift) £15.00 per hour(Night Shift) Start Date: Expected 13th July (subject to change) We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary project supporting a major data breach response campaign. This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. Initially, the role will be hybrid from either our Ringwood or London office, although it is expected to move to remote working shortly after the project begins due to the shift patterns. The Role As a Customer Support Specialist, you will be the first point of contact for Japanese-speaking customers who have questions following a data security incident. Working within a busy contact centre...

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm.  Parking available, offices are in Henley-on-Thames  Due to the nature of the financial services; a background and credit check will be required.  Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities Reception Welcome all visitors, creating a positive and professional first impression Register visitors using the visitor management system and notify hosts promptly Ensure all visitors are directed appropriately within the building Follow procedures to contact alternative representatives if the host is unavailable Arrange taxis and executive travel as required Maintain a clean, organised, and presentable reception area Act as a point of contact for general enquiries from staff and visitors Monitor and manage the...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £30,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...

Job Title: Customer Service Officer - Council Tax & Housing Benefits Location: Ealing, W5 2HL - Hybrid working (2 days Office, Tuesdays & Wednesdays) Hourly rate £20.96 PAYE / £27.33 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are looking for a Council Tax & Housing Benefit Customer Service Officer to join our Customer & Transactional Services team. In this customer-focused role, you will be the first point of contact for residents, providing expert advice and support on Council Tax, Housing Benefit and Council Tax Support enquiries. You will play a key role in helping customers understand their accounts, manage payments, access benefits and utilise online services. Key Responsibilities Handle a high volume of telephone and customer enquiries relating to Council Tax, Housing Benefit and Council Tax Support. Provide clear, accurate and professional advice...

IT Support Engineer – 6-month contract – Woking My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. As you'll be supporting both office and manufacturing users, this role requires someone who is happy working on-site, moving around the business, setting up equipment, and carrying out physical deskside support when required. Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer service and communication skills. Strong...

Job Title: Customer Service Advisor Location: Harlow Hourly rate: £14.45 Contract Type: Temporary Are you a Customer Service Advisor looking for your next opportunity? Our client is seeking a customer service advisor to join their team in Harlow on a temporary basis, however there is potential for the role to be long term or become permanent. The role: focuses on customer service and administration. You will handle incoming calls and pass them to the relevant department. You will complete data input, update internal spreadsheets and databases, and carry out general administrative tasks. The Ideal applicant will have: Proven background in a customer service or call centre environment. Strong customer handling skills. Proficiency in data entry and CRM management. Excellent organisational skills with a keen eye for detail.Ability to manage multiple tasks and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an...

Vibe Recruit is currently recruiting for a Customer Service Coordinator on behalf of our client based in Maidenhead. This is an excellent opportunity for a customer-focused individual looking to join a supportive team within the healthcare sector. Key Responsibilities Provide exceptional customer service to patients and healthcare professionals. Arrange patient deliveries via telephone and email. Respond to patient and stakeholder enquiries, resolving queries efficiently and professionally. Accurately log all patient and healthcare professional communications using the internal database. Manage your daily workload as delegated by the Lead Coordinator. Communicate effectively with internal and external stakeholders via telephone and email. Meet individual and team performance targets. Update and maintain accurate patient records. Process chemist orders and coordinate prescription collections. Provide first-line support with pump troubleshooting and arrange equipment uplifts. Carry...

Customer Service Coordinator 12 months contract Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. £13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Location: SL6 4XE Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Responsibilities * Provide the highest levels of customer care to both patients and health-care professionals * Stock check and arrange patient deliveries via telephone and email * Answer patient and stakeholder enquiries, resolving all queries that might arise * Troubleshoot feeding pumps * Use our internal database (CRM system) to place orders and log all...

Position: Email & App Support - 12 months FTC Location: Hemel Hempstead Salary: £30k - £35k Benefits: Free Lunch Free Refreshments Pizza Friday Chocolate draw Free Parking Fruit / Snacks Break out room Flexible time Summary Role: Desktop support role will be the focus of this job and managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand and available when needed physically in the office Remotely supporting offices from around the world Maintain on premise AD Troubleshooting email issues through Mimecast and Exchange 365 Ensuring newly built laptops are connected to InTune Support various company applications and systems: Deskbird - used for schedule management, hot desk and parking space booking KnowBe4 - used for our cyber security...

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm.  Parking available, offices are in Henley-on-Thames  Due to the nature of the financial services; a background and credit check will be required.  Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities Reception Welcome all visitors, creating a positive and professional first impression Register visitors using the visitor management system and notify hosts promptly Ensure all visitors are directed appropriately within the building Follow procedures to contact alternative representatives if the host is unavailable Arrange taxis and executive travel as required Maintain a clean, organised, and presentable reception area Act as a point of contact for general enquiries from staff and visitors Monitor and manage the...