2 jobs found in Royston

We are currently recruiting for a Rent Income Officer on behalf of a local authority client based in Cambridgeshire. This is a temporary opportunity within the Finance – Revenues and Benefits service, offering hybrid working and the chance to support a busy public sector team delivering key income and benefits services. This Rent Income Officer role will focus on supporting the administration, collection, and recovery of council income streams while assisting with benefits-related processes where required. The successful Rent Income Officer will play an important role in helping the council maintain strong collection performance while delivering a high-quality service to residents and businesses. As a Rent Income Officer, you will work as part of a wider Revenues and Benefits team responsible for managing customer accounts, supporting income recovery, and ensuring services are delivered in line with legislation and council policy. Key Responsibilities of a Rent Income Officer:...

Job Title: Dynamics 365 CCaaS Developer Location: Luton, UK (Onsite) Contract Type: Contract (6 months) Day Rate: £425 per day (Inside IR35) Overview We are seeking an experienced Dynamics 365 Customer Service and CCaaS Developer to support the ongoing enhancement of a recently implemented contact centre platform. This role will focus on extending capabilities, improving integrations, and delivering scalable solutions across customer service and omnichannel environments. This is an onsite role based in Luton, working on a high-impact transformation programme. Key Responsibilities * Design, build and customise Dynamics 365 Customer Service and CCaaS solutions * Configure and enhance omnichannel capabilities within Dynamics 365 * Develop plugins, workflows, and PCF controls using C# * Integrate contact centre capabilities using Azure Communication Services * Support chatbot and voice bot development using Power Virtual Agents / Copilot Studio * Manage Dynamics...