73 jobs found in Rugby

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Do you thrive on helping others and enjoy solving problems? Are you organised, friendly, and motivated by delivering excellent service every day? If so, we’d love to hear from you. About the Role We’re looking for a Customer Service Executive to join our team on a 12-month contract. In this role, you’ll be at the heart of our customer support, ensuring enquiries are handled quickly and efficiently. You’ll process orders, manage records, and work closely with colleagues across departments to keep everything running smoothly. Key Responsibilities • Responding to customer enquiries with professionalism and care • Processing and progressing orders to meet deadlines • Liaising with internal teams and global contacts to provide updates • Maintaining accurate records and systems • Supporting customers with complaints and returns, ensuring fair resolutions • Promoting and maintaining online eShop functions What We’re Looking For • Previous experience in customer service or internal...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional customer service...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks whilst training £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00 - 18:00Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional customer service across...

A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:00 - 19:00 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 2 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

We are recruiting on behalf of our client in Central Milton Keynes for a Customer Service Advisor to join their team. Hours: Monday – Friday, 08:00 – 17:00 The role includes: * Managing a shared inbox and responding to customer emails * Chasing up information on services or parts * Keeping accurate records of communications * Providing excellent customer support You will have: * Strong written communication and organizational skills * Attention to detail and the ability to work independently * Previous customer service experience is beneficial, but not essential This is a fantastic opportunity to join a supportive team and gain experience in a busy customer service environment. Equal Opportunities: Our client is committed to equality and diversity in the workplace. No part of this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability, or sexual...

Customer Service Advisor – Milton Keynes Join a leading global consumer goods brand as a Customer Service Advisor. You’ll be part of a busy team and the first point of contact for customer enquiries. What you’ll do Handle inbound calls and support customers with queries Review and check customer contracts with strong attention to detail Deliver excellent customer care at all times What we’re looking for Confident, customer-focused communicator Strong attention to detail Previous customer service experience is an advantage Working hours Full-time, 8:00 am – 5:30 pm If this sounds like the right role for you, we’d love to hear from you. All applicants will be assessed solely on their skills, qualifications, and ability to perform the role. This advert is inclusive and does not discriminate on any protected characteristics. Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job...

Customer Service Advisor Warndon - Worcester £12.88 per hour Temporary Ongoing Contract 40 hour working week 1-hour unpaid lunch working 5 days from 7 Monday to Friday 7am to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm. Customer Service Advisor The Role You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend). The overall purpose of the role is to provide 'World Class Customer Service and effectively achieve the following core responsibilities... Handle inbound and outbound customer enquiries. Advising customer accurate information about products, services, policies, and procedures. Address customer complaints promptly and effectively, ensuring a professional and empathetic approach. Ensure the accurate and thorough documentation of customer information in the CRM. Conducting remote troubleshooting by applying problem-solving skills and persuasive communication techniques. Maintain up-to-date knowledge of products and company...

Location: Abingdon Department: Customer Services Reports to: Customer Services Supervisor Peopleforce Recruitment are supporting one of their long-standing partners in sourcing a customer service advisor for a 3 month contract. This business provides essential toxicology testing services that help protect communities and support better health outcomes. As a Customer Services Advisor, you’ll be a key point of contact for our customers, ensuring every interaction is handled professionally, accurately, and with care. What You’ll Do * Support our 24/7 emergency call-out and Chemist on Call service by participating in a shared on-call rota. * Respond to customer enquiries across phone, email, and other channels. * Handle day-to-day admin tasks related to our services. * Process orders, track deliveries, and manage returns. * Work closely with colleagues to ensure a smooth and consistent customer experience. * Keep up to date with...

Role Details: - Title: Customer Service Support Officer - Location: Stoke Poges - Pay: £15 per hour - Contract Length: 6 months (potential for extension) Schedule: - Hours: Monday to Friday, 9:00 AM - 5:00 PM (37.5 hours per week) - Onsite Requirement: The first two weeks require four days in the office for training. After training, the normal office days are Wednesday and Thursday. About the Role: You will work as a member of the Operations Team to provide an unrivalled, outstanding service to all internal and external customers. This role is within the Customer Services team and focuses on responding to high volumes of customer calls, written correspondence and internal queries. You will be an enthusiastic, friendly member of the Operations Team adding value to the overall level of service SFS provides and helping to work towards the company vision while delivering on our values, Responsible, Excellent & Innovative. It's incredibly important that our people enjoy...

Job Title: Customer Service Support Officer Location: Stoke Poges Contract Details: Temporary (6 months, potential for extension) Salary: £15 per hour About Our Client: Join a vibrant and supportive organisation committed to delivering exceptional customer service in the Financial Services industry. Our client is passionate about fostering a friendly and engaging work culture, dedicated to employee development and teamwork. Benefits & Perks: Supportive environment for employee development Friendly and engaging workplace culture Opportunities for training and professional growth Responsibilities: As a Customer Service Support Officer, you will: Serve as the first point of contact for customers, addressing inquiries via phone and email Handle questions on agreements, terminations, and protection queries Process transfer requests and updates to customer records promptly Collaborate with team members to ensure outstanding service delivery Identify process improvements...

Temporary Customer Service Advisor Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks. Key responsibilities for the Customer Service Advisor: * Answering and handling customer queries professionally and efficiently * Logging repairs and maintenance requests using internal systems * Monitoring and responding to shared inboxes within agreed timeframes * Greeting visitors and managing the reception area * Supporting residents with information around rent, payments, and services * Providing administrative support to customer engagement and community events * Updating records and ensuring...

Job Title: Council Tax Customer Service Officer Department: Revenues & Benefits / Customer Services Job Purpose: To provide high-quality customer service and administrative support for the billing, collection, and recovery of Council Tax in accordance with legislation, council policies, and best practice. The role involves handling customer enquiries, processing changes, and ensuring accurate maintenance of Council Tax accounts. Key Responsibilities: 1. Customer Service: * Respond to customer enquiries via telephone, email, and face-to-face in a professional and empathetic manner. * Provide clear and accurate advice on Council Tax liability, discounts, exemptions, and payment options. 2. Administration: * Process Council Tax billing, amendments, refunds, and correspondence promptly and accurately. * Set up and manage Direct Debits, including cancellations and amendments. * Maintain accurate records in line with Data...

French or German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits: Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities: Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a French Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...