2 admin clerical jobs found in Runcorn

We are seeking a motivated Helpdesk Advisor to join a temporary role in the energy & natural resources sector. This position involves providing exceptional customer service and resolving inquiries efficiently in a fast-paced environment. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Respond promptly to customer inquiries via phone, email, and other communication channels. Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards....

The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Full -Time Call Centre Operative to join their busy team. The hours of work are Monday to Friday 1.30pm to 10pm with a one in three rota weekends (time off given for rota weekend) This is an excellent opportunity for someone with previous customer service telephone experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling high volume incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate Requirements • Previous customer service or call centre experience is essential • Strong communication and...