47 jobs found in Rushden

Customer Service Specialist Location: Bedford (Office-Based) Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month Pay: £13.54 per hour Contract: Ongoing Temporary Assignment Start Date: Immediate Start Available About the Role We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You'll support customers with booking and appointment queries while helping the team manage a high volume of enquiries. Key Responsibilities Respond to customer enquiries via phone and email. Handle calls regarding outstanding appointments and bookings. Resolve queries efficiently and professionally. Complete associated administrative tasks accurately. Work across multiple systems while managing a busy workload. About You Previous customer service experience. Strong administration and IT skills. Excellent communication and attention to detail. Ability to multitask...

Customer Care Co-ordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things. We are recruiting for a Customer Care Co-ordinator to be based in our East Midlands Region, based in...

Position: Email & App Support - 12 months FTC Location: Hemel Hempstead Salary: £30k - £35k Benefits: Free Lunch Free Refreshments Pizza Friday Chocolate draw Free Parking Fruit / Snacks Break out room Flexible time Summary Role: Desktop support role will be the focus of this job and managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand and available when needed physically in the office Remotely supporting offices from around the world Maintain on premise AD Troubleshooting email issues through Mimecast and Exchange 365 Ensuring newly built laptops are connected to InTune Support various company applications and systems: Deskbird - used for schedule management, hot desk and parking space booking KnowBe4 - used for our cyber security...

SF Partners are supporting one of our growing, established clients in Coventry CV6 who are looking to recruit a Materials Analyst on a 3 month basis. Pay rate: £15 per hour Working pattern: full time for circa 3 months potentially longer Inventory Control & System Accuracy -Maintain accurate inventory records across business and customer WMS / ERP systems -Monitor stock accuracy and investigate discrepancies between physical and system stock -Manage inventory adjustments, quarantined stock, and status changes in line with agreed processes -Support cycle counts and audits, ensuring timely investigation and resolution of variances Inbound, Outbound & Stock Movements -Validate ASNs and manage PO check-in for inbound stock on behalf of customers -Monitor inbound discrepancies, shortages, damages, and over-receipts -Support outbound order processing, delivery accuracy, and issue resolution -Process and track stock transfers and quarantine requests across...

Job Title: Customer Service Advisor Location: Harlow Hourly rate: £14.45 Contract Type: Temporary Are you a Customer Service Advisor looking for your next opportunity? Our client is seeking a customer service advisor to join their team in Harlow on a temporary basis, however there is potential for the role to be long term or become permanent. The role: focuses on customer service and administration. You will handle incoming calls and pass them to the relevant department. You will complete data input, update internal spreadsheets and databases, and carry out general administrative tasks. The Ideal applicant will have: Proven background in a customer service or call centre environment. Strong customer handling skills. Proficiency in data entry and CRM management. Excellent organisational skills with a keen eye for detail.Ability to manage multiple tasks and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an...

Customer Service Coordinator 12 months contract Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. £13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Location: SL6 4XE Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Responsibilities * Provide the highest levels of customer care to both patients and health-care professionals * Stock check and arrange patient deliveries via telephone and email * Answer patient and stakeholder enquiries, resolving all queries that might arise * Troubleshoot feeding pumps * Use our internal database (CRM system) to place orders and log all...

Vibe Recruit is currently recruiting for a Customer Service Coordinator on behalf of our client based in Maidenhead. This is an excellent opportunity for a customer-focused individual looking to join a supportive team within the healthcare sector. Key Responsibilities Provide exceptional customer service to patients and healthcare professionals. Arrange patient deliveries via telephone and email. Respond to patient and stakeholder enquiries, resolving queries efficiently and professionally. Accurately log all patient and healthcare professional communications using the internal database. Manage your daily workload as delegated by the Lead Coordinator. Communicate effectively with internal and external stakeholders via telephone and email. Meet individual and team performance targets. Update and maintain accurate patient records. Process chemist orders and coordinate prescription collections. Provide first-line support with pump troubleshooting and arrange equipment uplifts. Carry...

Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on a 9-month fixed-term contract basis. The business are located on the Nottinghamshire/Derbyshire boarder. This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt. Key Responsibilities: * Manage a portfolio of approximately 700 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms * Maximise cash collection while maintaining positive customer relationships * Record all customer interactions accurately using the company's credit management system * Assess customer creditworthiness and support effective credit risk management * Monitor customer accounts to...

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm.  Parking available, offices are in Henley-on-Thames  Due to the nature of the financial services; a background and credit check will be required.  Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities Reception Welcome all visitors, creating a positive and professional first impression Register visitors using the visitor management system and notify hosts promptly Ensure all visitors are directed appropriately within the building Follow procedures to contact alternative representatives if the host is unavailable Arrange taxis and executive travel as required Maintain a clean, organised, and presentable reception area Act as a point of contact for general enquiries from staff and visitors Monitor and manage the...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...

L1 Support Engineer 📍 Location: Reading - 5 Days Per Week Onsite 💰 Rate: Up to £360 per day (Inside IR35 via Umbrella) 🔒 Security Clearance: Active SC Clearance Required 📄 Contract: Initial Contract Opportunity Security & Eligibility Requirements Due to the nature of the programme, applicants must: Hold active UK Security Clearance (SC). Be a sole national of one of the following countries: United Kingdom Italy Japan The Opportunity We're currently recruiting for an Edgewing L1 Support Engineer to join a secure and fast-paced support environment in Reading. This role is ideal for an experienced first-line support professional with strong customer service skills and a passion for resolving technical issues. You'll be responsible for providing frontline support, managing incidents and service requests, and ensuring a high-quality user experience within a secure operational environment. Key Responsibilities Provide Level 1 technical support for end users and...

Japanese Speaking Customer Support Specialist (Temporary) Location: Hybrid - London (likely to become fully remote) Pay: £14.00 per hour(Day Shift) £15.00 per hour(Night Shift) Start Date: Expected 13th July (subject to change) We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary project supporting a major data breach response campaign. This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. Initially, the role will be hybrid from either our Ringwood or London office, although it is expected to move to remote working shortly after the project begins due to the shift patterns. The Role As a Customer Support Specialist, you will be the first point of contact for Japanese-speaking customers who have questions following a data security incident. Working within a busy contact centre...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £30,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks  £13.55 PER HOUR NG15 – NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant...

Customer Service Representative Oldbury Temporary Ongoing Full Time £13.45 per hour I am recruiting on behalf of my client for an experienced Customer Service Representative to join their team in Oldbury on a full-time, temporary ongoing basis. This is an excellent opportunity for a customer-focused and organised individual to join a busy office environment, providing professional support to customers while ensuring all enquiries and complaints are handled efficiently. The successful candidate will be the first point of contact for customers, delivering a high standard of service across both telephone and email communications. Key Responsibilities Monitor and manage the shared customer service inbox, responding to customer enquiries in a timely and professional manner. Answer incoming telephone calls, assist customers with their queries, and redirect calls to the appropriate departments where necessary. Handle customer complaints efficiently, ensuring all issues are logged,...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...