8 jobs found in St Helens

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Job Description Job Title: Customer Service Representative Location: Liverpool City Centre (Office based) Contract Length: 6 months Payrate: £12.33/hr. Hours: Full time, 37.5 hours per week, Monday - Friday, shift patterns between 8.00am - 6pm What you'll be doing: Taking a high volume of inbound calls from a wide range of members and their beneficiaries After your in-depth training period you will be able to manage a wide range of queries within agreed service levels. Working in your team, you'll be supported and encouraged by your Team Manager to develop your skills within a fast-paced environment. Your training will be virtual and very comprehensive to ensure you are fully equipped with the skills and knowledge to be able to manage every call efficiently. What we're looking for: Proven customer service experience. Excellent telephone manner with the ability to display empathy and know how to build and maintain a strong rapport with members. Great passion for customer...

Join Our Team as a Customer Service Representative! Are you ready to embark on an exciting journey in customer service? We are seeking a vibrant and enthusiastic Customer Service Representative to join our dynamic team in Liverpool, Speke. This is a fantastic opportunity to showcase your communication skills and help us deliver an outstanding customer experience! Position Details: Days: Monday to Friday Duration: Approximately one month Pay Rate: £12.80 per hour Hours: 8:45 AM - 4:45 PMWhat You'll Be Doing: In this fast-paced role, you will be the voice of our organisation, connecting with customers, suppliers, and sub-contractors. Here's a glimpse of your key duties: Engage with Customers: Communicate and build personal connections with customers through various methods. Deliver Excellent Service: Provide a simply better service by resolving customer issues and complaints professionally and promptly. Order Processing: Accurately process customer orders within set timescales to...

Customer Service Assistant Location: Tyldesley Department: Customer Service Contract: Temporary – 3 Months Reports to: Customer Service Representative The Role An established organisation based in Tyldesley is seeking a capable and organised Customer Service Assistant to join their team on a three month temporary contract. This position plays an important part in ensuring customer operations run smoothly. You will focus on accurate order processing, forward planning of despatches and clear communication around shipments. By taking ownership of structured, process led tasks, you will enable the wider Customer Service team to concentrate on managing key accounts and more complex customer requirements. This role would suit someone who enjoys working methodically, takes pride in accuracy and understands the importance of getting the detail right. Key Responsibilities Order Management and System Processing Accurately enter and manage customer orders within CRM and ERP...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

12-Month FTC (Maternity Cover) £32,000 – £35,000 | Full-Time | Office-Based Are you an experienced Customer Service or Customer Success Manager with strong hands-on expertise in Zendesk? I’m working exclusively on behalf of a well-established, fast-growing organisation seeking a confident and capable Customer Experience Manager to lead their support function during a 12-month maternity cover. This is a fantastic opportunity for someone who thrives in a structured, KPI-driven environment and enjoys improving systems, processes, and team performance. This is a full-time, office-based role, with an ideal start within the next 4–6 weeks to allow for a detailed and structured handover. The Role You will take full ownership of the customer support function, overseeing day-to-day operations while driving continuous improvement through Zendesk reporting and analytics. Key responsibilities include: * Leading and overseeing the Customer Service team to ensure KPI and SLA...

Warranty Administrator. Bolton. Temp to perm. £26,500 p/a An opportunity has arisen for a strong Administrator with excellent customer service skills, to join the warranty and service department of a successful Bolton based firm. This is a newly established post where you will have the chance to help develop the role and make it your own over time. Duties will include; * Responding to queries from customers regarding booking in service appointment, warranty coverage and claim updates * Placing orders for parts and identifying if they are chargeable and raising invoices if applicable * Escalating complex customer issues to the relevant Manager * Creating reports and looking for trends and reoccurring faults to put preventative measures in place * Arranging delivery and shipment of parts To be successful, you will have strong organisational and communication skills, be proficient with MS Word, Outlook and Excel, and be familiar with CRM systems. Please note that due...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...