41 jobs found in Seascale

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor Location - Manchester Full time, Contract 35 Hours per week Hourly rate - £14.61 - £16.50 per hour (Depending on payment type) Our team at Sellick Partnership for a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focusing on organising house operatives, and repairs covering day to day and void jobs to meet customer needs. Day to Day Responsibilities for Customer Service Advisor: Ensure that customer appointments are scheduled appropriately to consider customer needs and ensure the right operative/contractor is allocated the job Use daily tracker reports to manage travel / distance between jobs Dealing with repairs which will include raising/booking repairs on a CRM based system Ensure that customer appointments are scheduled appropriately to consider customer needs Monitoring and managing operatives diaries to maximise productivity Experience required for the role: Excellent understanding of...

Location: Altrincham Hours: Monday to Friday, 09:00 - 17:00 Salary: £27,000 Are you passionate about delivering exceptional customer experiences? We're looking for a Customer Service Executive to join our small, friendly team in a creative and inspiring environment. You'll work alongside talented product designers and marketing professionals, surrounded by beautiful, design-led products crafted in our studio. What You'll Do Be the first point of contact for customers via phone and email, providing efficient and friendly support. Process orders and guide customers through their journey, ensuring they feel valued every step of the way. Troubleshoot issues and manage escalations with confidence, liaising with logistics partners for quick resolutions. Share your knowledge of our brand and products to assist with pre-sale enquiries and interior advice. Deliver an outstanding aftercare service, including handling returns and keeping customers informed of updates. Collaborate with...

If you love programmes like Channel 4's Grand Designs and other well-known housing development programmes - you will love the new generation of building products we sell at Catnic Urban. The Customer Service Adviser will provide exceptional customers service to all our customers while ensuring smooth operational processes. You will process orders, manage customer data, and liaise with internal teams to ensure timely and accurate delivery of products. You will play a key role in supporting the operational efficiency of our business while maintaining strong customer relationships and your attention to detail and proactive approach will make a real difference every day. What you'll do: Deliver excellent service to new and existing customers via phone, email and other channels.. Accurately enter orders, customer data, and product specifications into company systems (ERP/CRM) in a timely manner. Process pre-calculated orders for distribution, ensuring compliance with delivery...

Customer Service Administrator (temporary) Chester city £14.10 per hour Our client based in Chester city are seeking a detail-oriented and organised Customer Service Administrator to join their team on an ongoing temporary basis. The ideal candidate will be responsible for managing and maintaining data integrity, ensuring accurate data entry, and supporting customer service functions within the organisation. Working Pattern Monday-Friday. 9:00am-5:30pm. £14.10 per hour, paid weekly each Friday. Duties * Maintain and update databases with accurate information. * Communicate with customers via telephone, email and webchat * Perform data entry tasks with a high level of attention to detail. * Assist in the preparation of reports and documentation as required. * Utilise internal CRM software and Microsoft Office applications for various administrative tasks. * Manage clerical duties including filing, organising documents, and responding to correspondence. *...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Advisor Stockton-on-Tees £157 per day via Umbrella Temporary contract until 30th April 2026 Shifts between 08:00-18:00 Monday-Friday & 09:00-14:00 Saturday How would you like to work within a department that effects people's lives every single day? Are you an empathetic individual who is confident speaking with vulnerable customers who have recently suffered a bereavement? Our client, an internationally recognised retail and commercial bank, are offering you the opportunity to join one of their most crucial teams, where you will support customers in their time of need. So if you have extensive customer service experience, we would love to hear from you. So, where will you be working? You will be working within The Bereavement Contact Centre which provides a bespoke telephony service for callers notifying the Bank of the death of their customer and supports some of their most vulnerable customers. Our client will provide you with comprehensive on-site...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Pay: £14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: 21st January 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Leeds City Centre - office based What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently Maintaining a high level of attention to detail while managing multiple task What...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Note - This Opportunity starts before Christmas!! Pay: £14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: December 15th, 2025 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Leeds City Centre What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently Maintaining a high level of attention to...

Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £14.02p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months. Start Date: January 2026 Are you ready for a new opportunity this New Year? Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

Your new company Birmingham City Council is currently recruiting for temporary positions within their contact centre. These roles will provide valuable support across three different service areas, offering candidates the opportunity to gain experience in a dynamic environment.The successful applicants will begin their employment on 5th January 2026, ensuring they are ready to contribute to the council's services from the start of the new year.Interviews for these positions will take place in-office on 8th and 9th December 2025, giving shortlisted candidates the chance to meet with the recruitment team and learn more about the roles available. Your new role Birmingham City Council is seeking enthusiastic and dedicated Temporary Customer Service Officers to support three key departments. As the first point of contact for their residents, you will play a vital role in delivering excellent customer service and ensuring queries are handled efficiently and professionally.This is a...

Customer Service Advisor Warndon - Worcester £12.88 per hour Temporary Ongoing Contract 40 hour working week 1-hour unpaid lunch working 5 days from 7 Monday to Friday 7am to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm. Customer Service Advisor The Role You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend). The overall purpose of the role is to provide 'World Class Customer Service and effectively achieve the following core responsibilities... Handle inbound and outbound customer enquiries. Advising customer accurate information about products, services, policies, and procedures. Address customer complaints promptly and effectively, ensuring a professional and empathetic approach. Ensure the accurate and thorough documentation of customer information in the CRM. Conducting remote troubleshooting by applying problem-solving skills and persuasive communication techniques. Maintain up-to-date knowledge of products and company...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £140 outside IR35 Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: * Provide 2nd line technical support for end users, resolving escalated incidents and service requests. * Rebuild, configure, and deploy laptops and desktops to company standards. * Perform hardware diagnostics, repairs, and upgrades as required. * Assist with software installations, updates, and general device management. * Maintain accurate records of work carried out, including asset tracking and documentation. * Collaborate closely with the wider IT team to ensure efficient...

IT Support Analyst - 1st & 2nd Line Support 12 Month Fixed Term Contract - possible conversion to a Permanent role £38k - £40k + 14% Bonus 📍 Location: Hybrid - Hounslow - 4 Days Onsite Must be Eligible to work in the UK - Cannot provide sponsorship    Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will focus on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK, Ireland & Netherlands.    Role: 1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the - UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow....

IT Support Analyst Liverpool - Onsite Rate: £130 Outside IR35 Duration: Up to 12 months Khuda Technology are looking for an experienced IT Support Analyst to join a busy onsite team in Liverpool. You’ll be the go-to person for technical support, troubleshooting, and keeping users productive across a Windows 10 Enterprise environment. Requirement: • Handling support queries via phone, email, and Service Manager • Troubleshooting and resolving IT issues across desktops, laptops, servers and software • Installing, configuring and repairing Windows 10 devices and client applications • Supporting users with access, applications, printing and network services • Managing network storage, LAN/WAN-related tasks and escalating where needed • Deploying software, applying patches, and maintaining system security • Supporting starters/leavers onboarding/offboarding • Providing user guidance and training • Visiting local offices to deliver hands-on support Skills: • Strong communication skills...

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...