11 jobs found in Shaftesbury

Working for a well-established international business, we are looking for a proactive and professional Customer Service Advisor to join our team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: * Handling incoming customer enquiries via telephone and email * Resolving customer queries efficiently and professionally at first point of contact where possible * Managing customer complaints in a responsive and customer-focused manner * Proactively contacting customers regarding delays or issues before complaints arise * Following up customer cases and ensuring all communication is handled to a high standard * Maintaining accurate records and completing...

Customer Support Advisor | North Baddesley | £13.03 per hour + Free Parking + Free Refreshments + Casual Dress | Full-Time | 3-4 Month Contract Are you an experienced Customer Support Advisor with a passion for delivering outstanding customer service across phone, email, social media, and online channels Do you thrive in a fast-paced environment where problem-solving, attention to detail, and customer satisfaction are at the heart of everything you do Workshop Recruitment is supporting a successful and growing business in North Baddesley in the search for a proactive Customer Support Advisor to join their customer service team on a fixed-term contract. This is an excellent opportunity for a customer-focused professional who enjoys helping customers, resolving enquiries, and delivering a first-class service experience. The successful Customer Support Advisor will manage customer enquiries across multiple communication channels, ensuring issues are resolved efficiently while...

Pay: From £12.71 Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: £12.71 per hour Hours: Flexible shift pattern - 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias ticketing system Provide clear,...

Customer Service Advisors £15.06 per hour Temporary to Fixed Term Contract after 3 months Central Bristol - with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you someone who loves helping people, solving problems, and delivering great service every day? Tate is delighted to be partnering with a well-respected local authority in Bristol to recruit Customer Service Advisors for a fantastic opportunity starting on Tuesday 14th July. This is your chance to join a role where your support truly matters and where you can make a positive difference in the community. What you'll be doing: As the first point of contact for customers, you'll be at the heart of delivering a professional, compassionate, and solutions-driven service over the phone. This is a varied and rewarding role where no two days are the same, and your ability to communicate clearly and confidently will make a real impact. Handling inbound and outbound calls with...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

CSA is required to work as part of a dynamic team in a busy office serving the whole of the European, Middle Eastern and African Market for our clients Photovoltaic and Advanced Materials. This is a very varied role as we hold our customer base as the most valuable asset of our organisation. Effective customer care accelerates our growth and customer service reps connect everyone in the company to the customer, which makes this role very important. Main responsibilities: * handling customers requests, processing customer quotations and order entry into SAP; * working with a high level of accuracy and attention to detail in order entry, data handling and customer communication * building and maintaining customer relationships; * completing administrative tasks including e-filing and running reports * triaging customer inquiries; routing complex issues (trade compliance, credit/AR, technical documentation) to appropriate partners. * Maintaining records and following...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Customer Service Advisor (Temporary Role) Winchester To start ASAP and will be on going over the summer Pay Rate- £12.80- £13.50 per hour Are you a people person who loves solving problems and making a difference? We're looking for a Customer Service Advisor who can bring professionalism, empathy, and a can-do attitude to the busy Customer Service Team. You'll be the friendly face and reassuring voice that helps residents, visitors, and businesses get the support they need. What You'll Do * Be the first point of contact for customers via phone, email, online, and face-to-face in our reception. * Handle a variety of enquiries, from simple questions to more complex issues - and make sure every customer leaves with a clear answer. * Keep records accurate and up to date using the customer information systems. * Work closely with colleagues across the business to deliver joined-up solutions. * Support new team members and share your knowledge. Why You'll Love It Here * Impact: Your...

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

About the Customer Service Advisor role: * Monday to Friday - No weekends! * Working hours are 08.00am to 4.30pm * £12.71 per hour * Temporary ongoing role * Based in Stratton area (on main bus route) Duties for the Customer Service Advisor role: * Contacting customers regarding orders and updates via email and phone * Liaise with other internal team members * Using Warehouse Management system - AS400 * Entering information into reporting spreadsheets * Mostly systems admin work but some phone work * Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role: * Good PC skills, including experience of Microsoft Office Excel, Word & Outlook * Excellent interpersonal and active listening skills * Clear communication skills and a strong command of the English language * Strong attention to detail and articulate both verbally and written * Ability...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: £14.00 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and...