8 jobs found in Shrewsbury

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Job Title: Temp Customer Service / Complaints Advisor Location: Redditch (Hybrid Working – Office Attendance Required 1–2 Days Per Week) Salary: £12.71 per hour Job Type: Full-Time Working Pattern: 1 in 3 weekends (rota basis) Shift Times (Rotational Split Shifts): 8:00am – 4:15pm 9:45am – 6:00pm 11:45am – 8:00pm About the Role We are currently recruiting for an experienced Customer Service / Complaints Advisor to join a busy and fast-paced contact centre team. This role requires a confident and resilient individual who has previously handled high volumes of complaints and customer queries via both telephone and email. This is a hybrid position; however, candidates must be able to attend the Redditch office at least once or twice per week. Flexibility to work rotational shifts and 1 in 3 weekends is essential. Key Responsibilities Handle inbound and outbound customer calls in a fast-paced call centre environment Respond to customer complaints and queries via...

Customer Service Advisor Solihull             £13.90ph We are currently looking for experienced Customer Service Advisors to come in and join our client based in Solihull. Fully on-Site Working hours: 10am - 5pm; 5 days a week.  Customer Advisor required to support phones on a full time basis to deal with enquiries Contact Centre experience would be ideal. Need to be able to work in a fast paced environment To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Customer Service Advisor – Ledbury, Herefordshire Hours: 37 per week • Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch) • Friday: 08:30–16:30 (1 hour unpaid lunch) Pay: £12.50 per hour Start: ASAP Location: Ledbury, Herefordshire Contract: Temporary ongoing  We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment. What the role involves: Handling customer enquiries by phone and email Processing orders and updating customer details Using in‑house software systems (full training provided) Providing accurate information and delivering excellent customer support Working closely with a small team to ensure smooth daily operations General administrative tasks as requiredWhat we’re looking for: Previous customer service experience is desirable Strong communication skills and a friendly manner Willingness to...

Job Description Job Title: Customer Service Representative Location: Liverpool City Centre (Office based) Contract Length: 6 months Payrate: £12.33/hr. Hours: Full time, 37.5 hours per week, Monday - Friday, shift patterns between 8.00am - 6pm What you'll be doing: Taking a high volume of inbound calls from a wide range of members and their beneficiaries After your in-depth training period you will be able to manage a wide range of queries within agreed service levels. Working in your team, you'll be supported and encouraged by your Team Manager to develop your skills within a fast-paced environment. Your training will be virtual and very comprehensive to ensure you are fully equipped with the skills and knowledge to be able to manage every call efficiently. What we're looking for: Proven customer service experience. Excellent telephone manner with the ability to display empathy and know how to build and maintain a strong rapport with members. Great passion for customer...

Join Our Team as a Customer Service Representative! Are you ready to embark on an exciting journey in customer service? We are seeking a vibrant and enthusiastic Customer Service Representative to join our dynamic team in Liverpool, Speke. This is a fantastic opportunity to showcase your communication skills and help us deliver an outstanding customer experience! Position Details: Days: Monday to Friday Duration: Approximately one month Pay Rate: £12.80 per hour Hours: 8:45 AM - 4:45 PMWhat You'll Be Doing: In this fast-paced role, you will be the voice of our organisation, connecting with customers, suppliers, and sub-contractors. Here's a glimpse of your key duties: Engage with Customers: Communicate and build personal connections with customers through various methods. Deliver Excellent Service: Provide a simply better service by resolving customer issues and complaints professionally and promptly. Order Processing: Accurately process customer orders within set timescales to...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...