10 jobs found in South Shields

Rewards & Benefits on Offer; * Competitive salary * Generous bonus structure * A long term and opportunity * Excellent progression opportunities * Excellent training provided * Friendly and supportive working environment * Immediate start date available The Company you will be working with; MTrec Commercial are proudly representing our prestigious client on their search for an experienced Sales & Customer Representative to join their team on a full time basis to provide excellent customer service whilst actively supporting the growth of the business through proactive sales activity. The role combines day-to-day customer order management with outbound business development, ensuring customers receive outstanding service whilst identifying opportunities to generate new business and increase sales. If you feel you have the required experience, then please apply for an immediate response! The Role you will be doing; Customer Service * Respond promptly...

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Start date: End September Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to...

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre Experience Customer Service ExperienceDesirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records...

Job Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting as an Employment Business in relation to this vacancy

Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for...

IT Deskside Support Engineer Dublin | 3-Month Contract | €19.84 per Hour | Onsite 5 Days Per Week We're recruiting for an IT Deskside Support Engineer to join a leading global financial services organisation based in Dublin. This is an excellent opportunity for a customer-focused IT Support professional who enjoys providing hands-on technical support in a fast-paced enterprise environment. The Role As an IT Deskside Support Engineer, you'll be responsible for providing onsite support to end users, managing incidents and service requests, and ensuring a high level of service across the business. Key Responsibilities Provide onsite deskside support for hardware, software and user-related issues Manage incidents and service requests through to resolution Troubleshoot Windows operating systems, laptops, mobile devices and peripherals Support device deployments, imaging, configuration and asset management Assist with user onboarding and offboarding activities Administer Active...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks, with the possibility of further opportunities for the right candidate. Duties include: * Answering customer calls * Supporting customers through the onboarding process * Handling customer queries and complaints * Explaining products and services * Using internal systems to update customer information * Providing excellent customer service at all times Requirements: * Previous customer service experience * Excellent telephone manner * Confident using computer systems * A DBS certificate is needed for this role or willing to get one * Strong communication and attention to detail * Able to work well as part of a team * A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: * Monday to Friday: 9am - 5pm. * £13.04 per hour. * Weekly pay via...

Repairs Advisor - Customer Service Southside of Edinburgh based | office-based role initially during training | moving to hybrid working (3 days in / 2 days at home) Full Time role | Monday to Friday | 35 hours per week Temp role for a minimum of 3 months | potential to be extended & be made permanent Pay rate up to £15.00 per hour + holiday pay Search Consultancy are delighted to be working exclusively with one of our Edinburgh based clients in the housing sector to recruit an experienced Customer Service Advisor to work in their Repairs team. This role would ideally suit an experienced Customer Service candidate with prior experience dealing with Repairs, Housing or Property - although first class candidates from other Customer Service backgrounds will be considered. Duties involved in this role will include: * Responding to incoming enquiries and correspondence via phone, email or directly through the company's repairs system * Diagnosing requirements & generating...

Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 7th of September You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level...