29 jobs found in St Helens

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Representatives (Pensions) We’re currently supporting our client in recruiting Customer Service Representatives to join their established pensions team. This is a fantastic opportunity for candidates with strong customer service backgrounds who are looking to develop their skills within a secure and supportive environment. Key Details * Start date: January 2026 * Contract: Three-month rolling temporary assignment, with potential for permanent employment * Hours: 37.5 hours per week, Monday–Friday * Shifts: Between 8:00am and 6:00pm (7.5 hours per day) * Location: Fully office based in Liverpool * Eligibility: Candidates must have full right to work in the UK What You’ll Be Doing * Handling a high volume of inbound calls from pension scheme members and their beneficiaries * Following comprehensive training to confidently manage a variety of pension-related enquiries within agreed service levels * Working within a supportive team...

Customer Service Advisor - Starting in January Are you a confident communicator looking for a fresh start in the new year? We're partnering with a well-established organisation in Chester that needs an enthusiastic Customer Service Advisor to support their team during a busy period. This is a 12-week temporary position starting in January with the possibility of extension. This role is perfect for someone who enjoys speaking with people and wants to gain valuable experience in an excellent environment. If you are passionate about delivering a high level of customer service and looking for a role to start in January then I would love to hear from you! Monday - Friday 09:00 - 17:30 £12.82ph - Plus accrued holiday pay The company has free on-site parking and are on public transport routes, making it suitable for all commuters. Duties to include: Liaise with customers via phone and email Support customers with their onboarding journey Obtain relevant information and...

Customer Service Advisor - Temporary Salary: £13.50 per hour | Hours: Monday to Friday, 9:00 AM - 5:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We're looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of £13.50 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment. What we're looking for: * Proven experience in customer service with excellent communication skills. * Ability to thrive in a fast-paced, high-volume environment. * Strong problem-solving abilities and a solution-focused mindset. * A friendly, professional attitude, with a genuine passion for helping others. * Basic computer skills (Word,...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Applicants Must live in Manchester** Job Title: Customer Service Advisor – HOME WORKING Salary: £12.21 per hour, paid weekly   Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm. Contract: Temporary, on-going Paid Training: Full time training 9am - 5pm Start Date: 6th January 2026 Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with several queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers’ needs to ensure a positive and unique solution to their queries Provide exceptional customer service by...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a French Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

We are seeking a Temporary Customer Service Advisor to provide excellent support to clients within the business services industry. The role is based in Leeds and will involve assisting customers with their queries and ensuring high-quality service delivery. Client Details The employer is a well-established organisation within the business services industry. Known for its commitment to excellence, the company operates as a medium-sized enterprise and offers a professional work environment focused on delivering exceptional customer service. Description Respond to customer inquiries through inbound calls and emails. Maintain accurate records of customer interactions and transactions in the system. Resolve customer issues by providing appropriate solutions and alternatives within a timely manner. Collaborate with team members to address customer concerns effectively. Stay informed about the company's products and services to provide accurate information to customers. Escalate...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible! Job Title: Reception / Customer Service Representative Location: Birmingham, B3 Contract Type: Temporary Start Date: 18/12/2025 End Date: 09/01/2026 Job Summary We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties. Key Responsibilities Welcome and direct visitors Answer incoming calls and provide information as needed Manage courier deliveries and collections Maintain visitor logs and issue security passes Perform general clerical tasks such as typing, filing, photocopying and preparing mail Manage the boardroom schedule and equipment Support the team with additional admin tasks when required Skills Required Strong verbal and written...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:00 - 19:00 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 2 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling...

Job Title: Treasury Client Services Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office) Salary: £63000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional service and support in the financial sector? Do you thrive in a dynamic, client-focused environment? If so, we have an exciting opportunity for you! Our client, a leading organisation in the banking industry, is seeking a dedicated Treasury Client Services Representative. What You'll Do: As a Treasury Client Services Representative, you will: Serve as the...

IT Support Analyst Manchester (On site) £(Apply online only) per day An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth, you will help to drive their mission of delivering exceptional service while minimising financial risk. If you’re someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you! This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week. Why You’ll Love This Role: * Provide a customer-focused service, ensuring clients' needs are met with care and efficiency. * Ensure the timely collection of payments, actively supporting debt collection targets. * Take action to manage overdue debt and monitor customer statuses, reducing potential risks. * Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure. * Offer support to customers and colleagues with debt,...