4 jobs found in Stanford-le-Hope

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

We are recruiting for a customer-focused Customer Service Administrator to join a busy and fast-paced service team based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. You will act as the first point of contact for customers, managing customer enquiries, complaints, Arranging delivery dates for customers along with general enquiries. ** Must have Office based Customer Service experience ** Temp - Perm - 13 Weeks Salary - £14.00ph - £15.86ph Hours - 40 hours a week, Working 5 days a week out of 7 - Monday to Sunday This will be on a Rota - Weekdays - 8am-5pm, 9am - 6pm , 10am - 7pm or 11am - 8pm. Weekends - 8am - 5pm - 2 Weekends out of 3 working either a Saturday or a Sunday. Permanent Salary - £33,000 Free Parking, Free Canteen, Casual Dress, Fun Environment Top Jobs Group acts as an employment agency for permanent recruitment and an...

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries...

Principal Technical Lead - Maldon District Council Maldon Temporary, Full Time £35.00 ph Reporting into the Technical Support Team Leader, you will: Support the day‑to‑day management, workflow and prioritisation of Technical Support and Validation Officers Act as a point of escalation for complex or sensitive customer and internal enquiries Help drive service improvement, consistency and resilience across Development Management processes Support staff development, performance management and training Contribute to improved systems, digital services and customer self‑service Work collaboratively across teams and services to support statutory and corporate objectives This role suits someone who combines strong technical understanding with people leadership, process improvement and a genuine commitment to public service. The experience you will bring: Strong experience in Development Management and/or Building Control environments Confidence managing workflows, priorities and...