Sep 09, 2026
IT Service Manager |6-Month Contract | InsideIR35 | Hybrid
Location: London (Hybrid, onsite 2 days per week)
Contract: Inside IR35
We're supporting a leading organisation within the Utilities sector in the search for an experienced IT Service Manager to join a multi-supplier IT environment.
Key Responsibilities
Manage end-to-end IT service delivery, ensuring SLAs and KPIs are achieved.
Act as the primary contact for suppliers and internal stakeholders.
Own Major Incident Management, including participation in an on-call rota.
Drive Continuous Service Improvement initiatives across services.
Ensure compliance with governance, security, audit, and regulatory requirements.
Produce service reporting and manage service-related risks.
Build strong relationships across technical teams, suppliers, and business stakeholders.Essential Experience
Experience managing multiple managed service providers.
Strong knowledge of ITIL and service management best practice.
Experience with ITSM...
| IR35 Status: |
Inside IR35
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CV-Library
London, UK
Contractor