36 jobs found in Stockton-on-Tees

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor in Boldon to join our client, who offer a variety of services. This role is perfect for someone with existing customer service skills and a love of helping customers. The role will involve dealing with inbound and outbound calls to organise with customers the payment of their account to ensure they don't go into arrears. Benefits and Package for Customer Service Advisor: Salary: £12.71 Per Hour Hours: Monday - Friday, Office Hours Contract: Temporary with potential to become permanent Start Date: 02/02/2026 Location: Boldon, Sunderland Competitive Holiday Opportunity to progress personally and professionally Achievable targetsKey Responsibilities of Customer Service Advisor: Ensure customer contacts (telephone and written) are responded to within agreed timescales Process orders and caldulate price breakdowns and timescales Exceed individual productivity levels from targets set Outbound call...

Class 2 LGV Driver – Waste & Recycling North Yorkshire - Harrogate Employer: SWIFT Temps Ltd – Driving Recruitment Division Location: Harrogate, HG1 Pay Rate: £17.85 per hour (PAYE) Hours: Tues to Fri 6AM to 4:45PM 40 hours per week Job Types: Full-time, Contract ongoing work About the Role: SWIFT Temps Ltd is currently recruiting for an experienced Class 2 LGV Driver to join the waste and recycling team supporting the local authority in the Harrogate area. This is an ongoing role, offering consistent work and a structured four-day week. Key Responsibilities: * Working as part of the Waste Collection Team based at Harrogate, Claro Road Depo, HG1,you will safely carry out waste collections across the area, this will include the collection of all waste and recyclables from household and commercial properties. * Drive a refuse collection vehicle on assigned rounds * Work as part of a team collecting domestic waste and recyclables * Must be prepared to work as a...

Customer Service Advisor Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment. As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally. Key Responsibilities * Answer incoming customer telephone calls and provide a high level of customer service. * Respond to customer enquiries via email in a timely and professional manner. * Process and update customer information using the company's in-house system. * Handle customer queries, complaints, and requests effectively. * Liaise with internal departments to ensure customer requirements are met. * Maintain accurate records of customer interactions and communications. *...

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service. Client Details The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business. Description Handle incoming customer inquiries via phone, email, or chat in a professional manner. Provide accurate information about services and resolve customer concerns effectively. Maintain detailed and accurate records of customer interactions. Scheduling customer repair requests. Collaborate with other departments to ensure timely resolution of customer issues.Profile A successful Customer Service Advisor should have: Strong communication and interpersonal skills. Proficiency in using customer...

Role: 1st Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. They are looking for a dedicated and customer‑focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high‑quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes for the children and young people we support. Key Responsibilities Act as the first point of contact for all IT-related queries across the organisation Respond to and resolve incidents and service requests, providing timely updates to users Escalate complex issues to 2nd Line Engineers or the IT Service Desk Manager Accurately log and document incidents,...

Customer Service Advisor Location: Sheffield Pay Rate: £12.71 per hour Start Date: 7th September Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: * Handle customer queries efficiently and accurately * Deliver exceptional customer service at every interaction * Resolve issues and provide appropriate solutions * Update systems with accurate customer information * Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in...

Your new company This organisation is seeking a temporary credit controller to join their team based in Chadderton. The role is an immediate start of 3 months+ and could potentially lead to a further extension. Your new role We are seeking an experienced Credit Controller to join a busy finance team within a fast-paced B2B environment. The successful candidate will be responsible for managing a portfolio of customer accounts, maximising cash collections, reducing overdue debt, and supporting the business in maintaining strong working capital performance. Key Responsibilities Manage a portfolio of customer accounts, ensuring outstanding invoices are collected within agreed payment terms. Proactively contact customers by telephone and other communication channels to secure payment. Achieve or exceed cash collection and aged debt reduction targets. Follow up promptly on issued invoices and address any payment delays. Identify, investigate and resolve invoice, purchase order and...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

D365 CE Functional Consultant | 12-Month Contract | Macclesfield Hybrid We’re supporting a major name in the insurance sector with the search for an experienced Dynamics 365 Customer Engagement Functional Consultant to join on an initial 12-month contract. This is a high-impact role for someone who can bridge business and technology, lead stakeholder conversations, and help shape how D365 CE supports customer journeys, sales, and service operations. Contract details * Role: D365 CE Functional Consultant * Length: 12-month contract * Location: Macclesfield * Working pattern: Hybrid, 2–3 days onsite per week * Client: Leading insurance organisation What you’ll be doing * Lead requirements workshops across Customer Journeys, Customer Service and Sales. * Work closely with business stakeholders to understand current processes and define practical D365 CE improvements. * Document functional requirements, process flows, gaps, enhancements, solution approaches....

Technical Support Officer Local Authority | Hybrid Working | 6-Month Contract | Competitive Hourly Rate A Local Authority is seeking a Technical Support Officer to provide day-to-day support across a busy Planning Administration service, assisting users, resolving system issues, and supporting the effective operation of the DEF planning system. This role is ideal for a customer-focused professional with strong technical and problem-solving skills who enjoys supporting users and improving service delivery. The Opportunity Reporting into the Service Manager, you will provide technical and operational support to officers using the Council's planning systems. You will help maintain service continuity by resolving system issues, supporting users, and ensuring system data remains accurate and accessible. Key Responsibilities * Provide technical support to users of the DEF planning system * Investigate and resolve system-related issues and queries * Log, track, and monitor...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks  £13.55 PER HOUR NG15 – NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Temporary Customer Service Advisor Nottingham £12.75 per hour Full-Time | Includes Weekend Working on a Rotational Basis Immediate Start Available | Full Training Provided Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available. This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one. Key Responsibilities: • Handling inbound calls • Delivering a professional, friendly and efficient customer experience • Taking accurate messages and recording important information • Ensuring all enquiries are handled promptly and effectively • Updating internal systems accurately and efficiently • Working as part of a supportive team to maintain...

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing This is initially a 3 month fixed-term contract, with the potential for it to become a permanent position. As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...

Desktop Migration Support Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Desktop Migration Support Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with a desktop support background who enjoys working directly with...

Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level...

JOB TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues...