7 jobs found in Stroud

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Contract Details: Fixed Term Contract (3 months) Start Date: 17th December 2025 End Date: 27th March 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are...

Social Care Customer Service Officer Pay: £17.29 per hour Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging with the public and liaising with partner agencies including medical professionals, police, and fire and rescue services. You will handle complex and sensitive information such as emergency service reports, safeguarding referrals, bed leaver reviews, and assessments for disability aids. You will also provide signposting to relevant Oxfordshire services in line with the Oxfordshire Way. The post requires confident navigation of multiple health and social care systems to ensure accurate, timely, and effective service delivery. To find out more information please contact (url...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: £14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases...

Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.   Responsibilities as a Customer Service Advisor: -          Providing frontline telephone and email support to ensure a smooth journey and high-quality care. -          Booking appointments for customers as required. -          Dealing with enquiries, answering queries, calls and escalating to relevant departments. -          Deal with a high volume of calls and emails each day. -...

Job Title: Call Centre Advisor (Temporary Contract)  Location: Alcester (Fully Office-Based) Contract: Temporary, 15th December – End of January Hours: Monday–Friday, 8:30am–5:30pm Pay Rate: £12.21 per hour About the Role  We are recruiting on behalf of our client for a confident and customer-focused Call Centre Advisor to join their team on a temporary basis. This role is ideal for someone who enjoys speaking with customers, has excellent communication skills, and can quickly identify the nature of a call to ensure it is directed appropriately. Key Responsibilities:  Answer incoming calls in a professional and friendly manner Gather accurate and relevant information from callers Record call details clearly and efficiently Identify calls that fall outside the team’s remit and provide appropriate signposting to the correct department or service Maintain high levels of customer service at all times Work collaboratively with colleagues to support smooth call handling and...

Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst...

Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders. What you'll be doing In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive) Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit Delivering to agreed monthly cash and aged debt targets and KPI's Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date Being the first point of contact resolution on any customer queries and disputes wherever possible Contributing to a culture of continuous process improvement Ensuring...