8 jobs found in Swadlincote

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

Customer Service Advisor Coleshill | Full-Time | Free Parking Are you an experienced Customer Service Advisor looking for your next opportunity? We are currently recruiting on behalf of a leading international logistics provider based in Coleshill. This is an excellent opportunity to join a well-established business that genuinely invests in its people, offering long-term career prospects, a supportive team environment, and excellent employee benefits. The Role As a Customer Service Advisor, you will be responsible for delivering outstanding customer service while handling a high volume of inbound enquiries. Duties will include: Managing inbound customer calls relating to orders, stock availability, deliveries, and account queries Resolving customer complaints and providing effective solutions Updating and maintaining customer records using internal CRM systems Working with Microsoft Excel to manage and update customer information Delivering a professional and positive customer...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Spare Parts Sales Specialist (UK & Ireland) Coventry (Office-Based) £16.92 - £19.49 per hour (£33,000 - £38,000 per annum, DOE) Full-Time | Temporary (with potential to become permanent) About the Role We are currently recruiting for a Spare Parts Sales Specialist to join a leading organisation within the engineering and automation sector. This is a fantastic opportunity for an experienced aftersales / customer service professional to join a fast-paced, collaborative team, with a strong possibility of securing a permanent position. Key Responsibilities Order Management & Aftersales Prepare and issue accurate spare parts quotations Process customer orders using ERP systems Manage returns, repairs, invoicing, and credits Monitor open orders and ensure timely delivery Expedite backlog orders to maximise outputCustomer Service Build and maintain strong customer relationships Provide high-quality support across phone and email Deliver service in line with SLA...

CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY – FRIDAY - WORKING HOURS BETWEEN 8AM - 6PM  1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions....

PART TIME CUSTOMER SERVICE ADMINISTRATOR 3 WORKING DAYS PER WEEK  WEDNESDAY / THURSDAY / FRIDAY  TEMPORARY TO PERMANENT 1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further...

Customer Service Advisor – Temporary Maternity Cover Seymour John is delighted to be recruiting on behalf of a well-established and growing business based in Telford for a Customer Service Advisor to join their team on a temporary maternity cover contract. This is an excellent opportunity for a customer-focused individual who enjoys delivering outstanding service and building positive relationships with customers. Working as part of a friendly and supportive team, you will play a key role in ensuring customers receive a professional and efficient experience at every stage of their journey. The Role As a Customer Service Advisor, you will be responsible for handling customer enquiries, processing orders, resolving issues, and providing a high level of support across multiple communication channels. Key Responsibilities * Managing inbound customer enquiries via telephone, email and online channels * Processing customer orders accurately and efficiently * Resolving...

A Local Authority in Worcestershire is seeking a proactive Charges Advisor to join their Housing Income team on a 3-month contract. This is an excellent opportunity to play a key role in delivering an effective service charge process for tenants and leaseholders while providing outstanding customer service. In this role, you will manage service charge queries and complaints, support the annual rent and service charge setting process, and ensure charges are accurately applied and invoiced. You will also assist with the recovery of former tenant arrears and housing debts, investigate appeals and complaints, and support responses to Ombudsman enquiries and legal challenges where required. To be successful, you will have experience working within a financial, accounting, income collection, or housing income environment. You will be confident analysing data, interpreting customer accounts, and providing clear advice to customers and stakeholders. Knowledge of housing legislation,...